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EZVIZ Connect

Use Amazon Alexa

These instructions will enable you to control your EZVIZ devices with Amazon Alexa. If you run into any 

difficulties during the process, please refer to 

Troubleshooting

Before you start, make sure that:

1. EZVIZ devices are connected to the EZVIZ app.
2. You have an Alexa-enabled device (i.e Echo Spot, Echo-Show, All-new Echo-Show, Fire TV (all 

generations), Fire TV stick (second generation only), or Fire TV Edition smart TVs).

3. The Amazon Alexa app is already installed on your smart device, and you have created an account.

To Control EZVIZ devices with Amazon Alexa:

1. Open the Alexa app and select "Skills and Games" from the menu.
2. 

On the Skills and Games screen, search for "EZVIZ", and you will find "EZVIZ" skills.

3. Select your EZVIZ device's skill, then tap 

ENABLE TO USE.

4. Enter your EZVIZ username and password, and tap 

Sign in

.

5. Tap the 

Authorize

 button to authorize Alexa to access your EZVIZ account, so that Alexa can control 

your EZVIZ devices. 

6. You will see "EZVIZ has been successfully linked", then tap 

DISCOVER DEVICES 

to allow Alexa to 

discover all your EZVIZ devices.

7. Go back to Alexa app menu and select "Devices", and under devices you will see all your EZVIZ 

devices.

Voice Command

Discover a new smart device via the "Smart Home" menu in the Alexa app or the Alexa Voice Control 

function.

Once the device is found, you can control it with your voice. Speak simple commands to Alexa.

Examples are listed below:

"Alexa, turn on plug."

"Alexa, turn off plug."

Your device's name for example: "show xxxx plug," can be modified in the EZVIZ app. Every time you 

change the name of the device, you will need to discover the device again to update the name.

Troubleshooting

What do I do if Alexa fails to discover my device?

Check if there are any Internet connecting problems.

Try to reboot the smart device and re-discover the device on Alexa.

Why does the device's status show "Offline" on Alexa?

Your wireless connection might have been disconnected. Reboot the smart device and re-discover on 

Alexa.

Internet access on your router could be unavailable. Check if your router is connected to the Internet 

and try again.

For details about countries that support the using of Amazon Alexa, see its official website.

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