Eyevis EYE-LCD-4600-M-USN-LD-BC, Руководство пользователя

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Advised procedure for raising a claim
Consider the manual before raising a claim
See the sections on "Troubleshooting" and in the manual and check whether
the problem might be solved on-site before raising a claim referring to this
warranty.
Prepare necessary information
If the problem still exists, the customer should try to get support from a
regional eyevis partner.
Please prepare the following information:
•
Product identification (model/type) and serial number of the device
•
Date and place of purchase or eyevis order number (e.g. AUF-...)
•
A description of the problem in hand
•
Pick-up address and contact information
•
A description of the requested service
Approval by eyevis
After performing an analysis of the faults and damages of the device, eyevis
will approve your warranty claim if the necessary requirements are fulfilled.
Service code: RMA number
In case of a defect, the customer will receive a service code the RMA number.
eyevis will prepare the service requested by the customer.
Packing
The customer has to pack the defective device properly in the original box, to
label it as fragile, and to attach the RMA number visibly on the box. eyevis can
provide a new original box on request. The customer is liable for damages
caused by the use of improper or unsuitable packaging.
Transport
The customer arranges the transport of the device to eyevis .
For more information, please contact eyevis .
Costs not covered by warranty defects
The eyevis reserves the right to charge the customer for costs incurred due to
complaints concerning defects or faults that are not covered by warranty.
Legal and other claims
There are no other express or implied warranties, representations, or
conditions than those stated in this warranty. Other legal or contractual claims,
including against the seller of the product, are excluded as far as eyevis has
provided service based on this warranty.
This warranty does not affect or have influence on other legal guarantee
claims or other contractual claims of the customer against the seller of the
product. These claims can be made alternatively to the claims referred to in
this warranty document.
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User Manual