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10
Troubleshooting
Problem
Cause
Remedy
The appliance is without
function.
The appliance has no
power supply.
Check the plug socket with
another appliance.
Insert the mains plug
correctly.
Check the mains fuse.
The appliance is defective.
Contact our service
department or a specialist.
Back pressure in the filter:
The coffee grounds spill
over the edge of the filter.
The anti-drip device is
closed:
The jug is not on the
hotplate or the cover is not
on the jug.
1. Switch off the appliance
and unplug it.
2. Place the jug with cover
on the hotplate so that the
coffee can drain through
the filter. 3. Dispose of the
paper filter.
4. Clean the appliance as
described.
There is too much coffee
powder in the filter.
Coffee contains coffee
grounds.
The paper filter is too
small.
Use paper filters with a size
of "1x4".
There is too much coffee
powder in the filter.
Take less coffee powder.
The duration of the brewing
process is considerably too
long.
There are limescale
residues in the appliance.
Descale the appliance as
described.
11
Disposal of old appliances
This product is marked in accordance with the European Waste Electrical and
Electronic Equipment (WEEE) Directive 2012/19/EU. This directive lays down
the regulations for proper disposal of the product. Environmentally friendly
disposal prevents possible negative impacts on health that could be caused by
improper disposal. The symbol on the product or packaging indicates that this
product must not be disposed of with the normal domestic waste. The user must return
the product to a collection point for the recycling of electrical and electronic waste. The
prevailing local regulations must be observed for disposal. For further information, please
contact your local authority.
