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Care and maintenance
Clean the speaker using a lightly moistened cloth. Use only mild cleaning agents,
never solvents or corrosive chemicals.
Troubleshooting guide
The speaker will
not switch on.
The built-in battery may be flat. Charge if needed.
No sound from
the connected
device.
Check the volume level of both the speaker and
the connected device.
If using the AUX IN
• Check that the audio cable connecting the device and
the speaker is intact and securely connected.
• Is AUX selected as the playback mode?
If using Bluetooth
• Make sure that the Bluetooth connection has been
properly established.
• Test the playback from your external device before
connecting it to the speaker to ensure that it works.
• Try using another file for playback. The file you are
attempting to play may be corrupted.
• Pull the plug from the wall socket to disconnect
the speaker completely from the mains. Plug the mains
lead back in again.
Things to consider:
• Other wireless equipment using the same frequency band
can reduce the transmission range.
• The range of all wireless equipment depends on
the type of obstacles located between the transmitter
and the receiver (e.g. a concrete wall will interfere with
the signal more than a plasterboard wall).
If you experience problems, try the following:
• Turn off any other existing wireless equipment to check
whether this is the cause of the problem. Reposition
the wireless equipment, shorten the distance between
the transmitter and the receiver or reduce the number of
obstacles (walls, furniture, etc.) between them.
