Executone Systems MEDLEY, Руководство администратора

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1997
20
No Names Matched Prompt (535)
This prompt is played to the caller if, in a directory branch, the first letter he
selected does not have any names associated with it; or he has listened to all of
the names played and has not made a selection. After this prompt is played, the
system will forward the call to the extension, branch or mailbox as pro-
grammed in call forward no response.
Default = “No names matched, one moment please.”
Leave a Message Prompt (536)
To reduce the recording requirements for mailbox user, this prompt is played at
the end of the mailbox user’s personal greeting and instructs the caller as to
how to leave a message or other options.
Default = “To reach the operator press 0 or to leave a message begin record-
ing at the tone. Press 1 when finished.”
End of Recording Prompt (537)
After a caller leaves a message and presses 1 to stop recording, this prompt
instructs the caller as to other options.
Default = “To continue this recording press 1, to return to the main menu press
8, or if finished press star and hang up.”
ACD Queue Prompt (538)
The first prompt played to a caller when all extensions are busy in an ACD
department.
Default = “All agents are currently assisting other customers. Please hold,
your call will be answered in the order received.”
ACD Hold Prompt (539)
This prompt is periodically played to callers on hold in an ACD department
when all extensions are busy.
Default = “All agents are still busy assisting other customers. Please hold,
your call will be answered in the order received.”