3-Year Warranty
Warranty Declaration
36
Item No.: 099-002032-EWM01
8.2
Warranty Declaration
Your 3-year warranty
Regardless of statutory warranty rights and based on our General Terms and Conditions, EWM
HIGHTEC WELDING GmbH provides a 3-year warranty for its welding products starting on the date of
purchase. Different warranty periods apply for accessories and spare parts; please see the “General
Validity” section for these periods. Wearing parts are of course exempt from the warranty.
EWM guarantees the error-free condition of our products in terms of materials and processing. If the
product proves to be defective in terms of materials or processing within the warranty period, you have
the right to free repair or to replacement by an appropriate product, at our discretion. In this case, the
returned product becomes the property of EWM when it reaches Mündersbach or our premises.
Conditions
The prerequisite for receiving the full 3-year warranty is simply to operate the products in accordance with
the EWM operating instructions observing the relevant legal recommendations and guidelines and
regularly having the repetition test conducted by an EWM sales partner (see "Maintenance and care"
chapter). This is because only machines that are maintained regularly function correctly in the long term.
Making a claim
When making a claim under the warranty, please only contact your authorised EWM sales partner.
Exclusion of warranty
The warranty does not apply to products that are damaged due to accidents, misuse, improper operation,
incorrect installation, use of force, disregard of the specifications and operating instructions, inadequate
maintenance (see chapter "Maintenance and care"), damage due to exterior influences, acts of God or
personal misfortunes. Furthermore, it is not valid in the case of unauthorised changes, repairs or
modifications. In addition, a claim for warranty does not exist in the case of partially or completely
dismantled products and interventions by persons who are not authorised by EWM, as well as in the case
of normal wear.
Limitation
All claims regarding fulfilment or non-fulfilment on the part of EWM from this declaration in connection
with this product are limited to the replacement of the actual damages, as outlined below. EWM’s liability
stemming from this declaration in connection with this product is strictly limited to the amount that the
purchaser originally paid for the original purchase. This limitation does not apply to personal injuries or
damage to property caused by negligent behaviour on the part of EWM. In no way will EWM be
responsible for lost profits, indirect or consequential damage. EWM accepts no liability for damages
based on the claims of third parties.
Place of jurisdiction
If the person making the claim is a business person, the sole place of jurisdiction for all disputes resulting
directly or indirectly from the contractual relationship shall be the headquarters or the branch office of the
supplier, at the discretion of the supplier. The purchaser gains ownership of the products supplied as
replacements at the time of replacement within the framework of the warranty provided.
