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Limited Warranty
What Does The Warranty Cover?
Evolved Sonic warrants that its products shall be free from
defects in materials or workmanship, with the exceptions
stated below.
What Is The Period Of Coverage?
90 days from the date of purchase. The term of any warranties
implied by law shall expire when your limited warranty expires.
What Does The Warranty Not Cover?
This warranty does not cover any defect, malfunction or
failure that occurs as a result of: improper installation; misuse
or failure to follow the product directions; abuse; or use with
improper, unintended or faulty equipment.
(For information
on proper installation, operation and use consult the instructions
supplied with the product. If you require a replacement manual,
you may download a manual from www.exoxciter.com).
Also,
consequential and incidental damages are not recoverable
under this warranty.
What Will Evolved Sonic Do To Correct The Problem?
Evolved Sonic will, at its option, repair or replace any product
that proves to be defective in material or workmanship.
How To Get Warranty Service:
To get a covered product repaired or replaced, you must
contact Evolved Sonic during the warranty period by email at
techsupport@exoxciter. com
. You must include in your email,
your name, address, email address, telephone number, date
of purchase and a complete description of the problem you
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are experiencing. In the United States, you may alternatively
contact Evolved Sonic by telephone at
888-814-4440
. Please
be prepared to provide the same information. If the problem
appears to be related to a defect in material or workmanship,
Evolved Sonic will provide you a return authorization and
instructions for return shipment. Return shipments shall be at
the customer’s expense, and the return must be accompanied
by the original proof of purchase. You should insure the
shipment as appropriate because you are responsible for the
product until it arrives at Evolved Sonic.
Customer Service
The answers to most setup and performance questions can be
found in the guide. If you live in North America and still can’t
find the information you need on our website, please call our
customer service team for assistance before returning the
device under our return policy.
Tel: 888-814-4440
Email: [email protected]
For the most up-to-date information, be sure to check
our website at:
www.exoxciter.com
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