FAQ
Q:
When phone call comes in and I’m playing music from my
cellular phone bluetooth paired to my Xciter the call is
only heard on my phone not the Xciter.
A:
The teleconferencing feature only works when your
cellular phone is connected to your Xciter with the 3.5
stereo jack cable
(coming from Bluetooth to 3.5 stereo
jack connection you must turn your Xciter OFF and ON).
Q:
I turned off the Bluetooth on my cellular phone,
connected the EXO Xciter to my phone, dialed a number
and the EXO Xciter was squawking.
A:
Simply turn your Xciter OFF and then ON again. The
power cycle will disrupt the auto-pair mode.
Q:
I press the power button for three seconds and there is
not a beep or GREEN light.
A:
This is an indication that your Xciter is out of power...
recharge your Xciter using the EXO Cable.
Q:
The Xciter is blinking blue indicating the unit is paired but
no sound.
A:
Verify the Bluetooth connect
(blinking BLUE LED)
press
the mute button on your Xciter... check volume, selected
audio output and mute position on your phone.
10
Q:
The volume is low after I have turned the unit to
full volume.
A:
Make sure the Xciter has good contact with the
surface and if that does not work try another surface or
recharge battery.
Q:
I can not pair to the Xciter with another phone.
A:
Disconnect with the first audio device prior to pairing
with second audio device.
Q:
How do I use the Xciter with devices that are not
Bluetooth enabled.
A:
Connect the Xciter to device with the 3.5 mm stereo jack
on the EXO Cable.
Q:
I plugged my Xciter into my gaming device
(Nintendo DS)
using the 3.5 stereo jack cable but no sound.
A:
Turn the Xciter OFF then back ON and check the volume
on the gaming device.
Q:
My audio device is searching for the EXO Xciter but is
not finding it.
A:
Turn the Xciter OFF and then ON... and then repeat
Bluetooth pairing instructions on page 3 of this manual.
If your question is not answered in this section, go to
www.exoxciter.com or call 888.814.4440
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