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Frequently Asked Questions
How does this refrigeration technology work?
Evolve is built on the SilverCore refrigeration system. It uses a non-toxic, non-hazardous
refrigerant embedded in the walls to absorb and channel heat energy to an internal, solid-
state heat pump; the component that replaces the compressor in a typical refrigerator. The
heat pump cools the refrigerant material when it channels the heat energy out of the system
and into the ambient environment. Two external fans are the only moving parts that help
dissipate heat to the surrounding environment.
How reliable is the system?
We have conducted strenuous-life, testing studies to develop confidence in the construction
and system design of our refrigerator. Our studies indicate at least a 10-year life expectancy
based on these stringent test protocols. Evolve systems have no internal mechanical parts,
are easy to operate and require minimal maintenance.
Can you guarantee performance?
Our thermal management solutions are tested according to the most demanding consumer
and industrial product safely and reliability standards. The heat pump meets or exceeds
Telecordia and JEDEC electronic performance, testing and certification standards. In
addition, the heat pump is a UL recognized component. Our products contain no mechanical
parts, eliminating the most common point of failure. Our solid-state heat pumps have proven
to hold any temperature, including freezing, and to date have a failure rate of <.1 percent
and a life expectancy of >10 years based on life testing studies.
What is the product warranty?
Phononic offers a 2-year product warranty on parts and labor.
Why should I register the product?
For a limited time Phononic is offering those who register their Evolve refrigerator on the
Phononic website a 5-year warranty for the heat pump device.
Is the power cord healthcare/NEMA approved?
Yes, it is a National Electrical Manufacturers Association (NEMA) approved plug (indicated by
a green dot on the cable).
Why is there a battery?
The included internal, standard-sized, non-rechargeable lithium CR123A battery provides
continuous power to internal data logging.
