ä
Partial or incorrect printing
Ê
Check the settings defined for the print run
Check that no element in your card layout is outside the print margins.
Check the orientation of the selected document in the print driver configuration (Landscape or Portrait)
Ë
Check the printer’s interface cable
If unusual characters are printed, check that you are using an appropriate interface cable for your printer.
Check the connection on the computer and the printer.
Try with another cable of the same type.
Ì
Check that the printer is clean
Clean inside the printer, the cleaning rollers and print head if necessary.
See the “Maintenance” section of this manual.
Í
Check that the cards are clean and flat
Check that the cards are stored somewhere free from dust.
Check that they are not warped or folded.
Î
Check that the print head is clean
See the print head cleaning procedure in the “Maintenance” section of this manual.
Ï
Check the print head
If (white) horizontal lines appear on the cards, print head components may be dirty or damaged.
Clean the print head.
See the “Maintenance” section for more information. If the problem remains after cleaning, contact your dealer for a
replacement print head.
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