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14 

EvoHeat Advanced DHP-R Manual 

7. Troubleshooting 

EvoHeat have developed a YouTube Channel where you will find useful videos - from setting up your 

timers to setting up the EvoHeat app. View it to see resolutions to some of our most asked, yet easily 

solved questions: 

https://www.youtube.com/playlist?list=PLBPkftdZuJSomS6azITYhDJS_manmjpTs

 

7.1 Parameter List & Breakdown Table 

7.1.1 Electronic Control Fault Table 

Protect/fault

 

Fault 

display

 

Reason

 

Elimination methods

 

Standby

 

Non

 

 

 

Normal boot

 

Non

 

 

 

Inlet Temp. Sensor Fault

 

P01

 

The temp. sensor is broken or short circuit

 

Check or change the temp. sensor

 

Outlet Temp. Sensor Fault

 

P02

 

The temp. sensor is broken or short circuit

 

Check or change the temp. sensor

 

Ambient Temp. Sensor Faulty

 

P04

 

The temp. sensor is broken or short circuit

 

Check or change the temp. sensor

 

Coil Temp. Sensor Fault

 

P05

 

The temp. sensor is broken or short circuit

 

Check or change the temp. sensor

 

Suction Temp. Sensor Fault

 

P07

 

The temp. sensor is broken or short circuit

 

Check or change the temp. sensor

 

Discharge Temp. Sensor Fault

 

P081

 

The temp. sensor is broken or short circuit

 

Check or change the temp. sensor

 

High Pressure Prot.

 

E01

 

The high pressure switch is broken

 

Check the pressure switch and cold circuit

 

Low Pressure Prot.

 

E02

 

Low pressure1 protection

 

Check the pressure switch and cold circuit

 

Flow Switch Prot.

 

E03

 

No water/little water in system

 

Check the pipe water flow and water pump

 

Anti-freezing Prot.

 

E07

 

Water flow is not enough

 

Check the pipe water flow and whether 
water system is jammed or not

 

Primary Anti-freezing Prot.

 

E19

 

The ambient temp. is low

 

 

Secondary Anti-freezing Prot.

 

E29

 

The ambient temp. is low

 

 

Inlet and oulet temp. too big

 

E06

 

Water flow is not enough and low differential 
pressure

 

Check the pipe water flow and whether 
water system is jammed or not

 

Low Temperature Protection

 

Non

 

The environment temp. is low

 

 

Comp. Overcurrent Prot.

 

E051

 

The compressor is overloaded

 

Check whether the system of the 
compressor running normally

 

Exhaust air over Temp Prot.

 

P082

 

The compressor is overloaded

 

Check whether the system of the 
compressor running normally

 

Communication Fault

 

E08

 

Communication failure between wire controller 
and mainboard

 

Check the wire connection between 
remote wire controller and main board

 

Antifreeze Temp. Sensor Fault

 

P09

 

Antifreeze temp sensor is broken or short 
circuited

 

Check and replace this temp sensor

 

Waterway Anti-freezing Prot.

 

E05

 

Water temp. or ambient temp. is too low

 

 

EC Fan Feedback Fault

 

F051

 

There is something wrong with fan motor and 
fan motor stops running

 

Check whether fan motor is broken or 
locked

 

Pressure Sensor Fault

 

PP

 

The pressure sensor is broken

 

Check or change the pressure sensor or 
pressure

 

Fan Motor1 Fault

 

F031

 

1.

 

Motor in locked-rotor state 

The wire connection between DC-fan motor 
module and fan motor is in bad contact

 

1.

 

Change a new fan motor 

Check the wire connection and make sure 
they are in good contact

 

Low AT Protection

 

TP

 

Ambient temp is too low

 

 

Fan Motor2 Fault

 

F032

 

1. Motor in locked-rotor state 
2. The wire connection between DC-fan motor 
module and fan motor is in bad contact

 

1. Change a new fan motor 
2. Check the wire connection and make 
sure they are in good contact

 

Communication fault (Speed 
control module)

 

E081

 

Speed control module and main board 
communication fail

 

Check the communication connection

 

 

Содержание Advanced DHP-R Series

Страница 1: ......

Страница 2: ...___________________________________________________________________ 11 6 2 1 Start up Shut Down__________________________________________________________________________ 11 6 2 2 Switching Modes Setti...

Страница 3: ...y your pool at any time of the year with the powerful Evo Advanced DHP R Extremely energy efficient C O P up to 5 4 Available in 5 models 9kW to 26 9kW Low ambient air performance Heating and cooling...

Страница 4: ...3 EvoHeat Advanced DHP R Manual 2 Unit Dimensions DHP 20R DHP 30R DHP 40R DHP 50R Size mm A B C D E F G DHP 20R DHP 30R 680 645 720 422 663 686 40 DHP 40R DHP 50R 700 700 848 400 720 745 40 DHP 603R...

Страница 5: ...rubber pads under the feet of the unit 3 Install the supplied condensation barb to the underside of the unit and direct the condensation to an appropriate drainage point PLUMBING INSTALLATION PLEASE N...

Страница 6: ...display on the main screen to enter the parameter menu a Click the sun icon to activate heating mode b Click the temperature display to set the desired pool water temperature c Enter the temperature...

Страница 7: ...toppage the unit will not start for at least 3 minutes For unit cleaning or maintenance switch off and disconnect the power of the unit Do not install the unit near flammable gas or spray flammable su...

Страница 8: ...Location Recommendations Installation and service must be performed by a qualified installer Evo recommend the heat pump should be installed in an outdoor location with appropriate ventilation Install...

Страница 9: ...VOHEAT heat pumps have a factory preset internal water flow switch If there is insufficient water flow the heater will not operate It is CRITICAL that there is sufficient water flow to the unit Incorr...

Страница 10: ...ondensate water to an appropriate location NOTE A quick way to verify that the water is condensation is to shut off the unit and keep the pool pump running If the water stops running out of the basepa...

Страница 11: ...the installation location 4 The heater must be equipped with a circuit breaker and isolation device 5 Circuit breaker must be installed between the heater and the water circulation pump if the water p...

Страница 12: ...perature and power curve 8 Water Inlet Temperature Press to enter mode setting and the target temperature interface 9 LOCK Click to lock the screen To unlock press this button again and enter the code...

Страница 13: ...Name Button Colour Function 1 Timing Start Button Start Green End Grey Click this button to start or end the timing start setting function 2 Timing On Setting Click to set the start time of the timer...

Страница 14: ...urn off this setting once it reaches the end time 6 2 5 Fault History To view the fault records press 4 If there is no failure the main interface will display a static When a fault occurs the fault ic...

Страница 15: ...The ambient temp is low Secondary Anti freezing Prot E29 The ambient temp is low Inlet and oulet temp too big E06 Water flow is not enough and low differential pressure Check the pipe water flow and...

Страница 16: ...t voltage measurement Inv Sampling Volt F11 The input voltage sampling fault Check and adjust the current measurement Comm Err DSP PFC F12 DSP and PFC connect fault Check the communication connection...

Страница 17: ...et temperature set point 27 C Adjustable Heating the target temperature set point 27 C Adjustable Automatic target temperature set point 27 C Adjustable 7 2 Interface Drawing 7 2 1 Wire Control Interf...

Страница 18: ...ater input temperature input 14 AI DI07 Water output temperature input 15 AI DI08 System fan coil temperature input 16 AI DI09 Ambient temperature input 17 AI DI10 Mode switch input 18 AI DI11 Master...

Страница 19: ...18 EvoHeat Advanced DHP R Manual 8 2 PCB Description...

Страница 20: ...2 70mm2 250A 30mA less than 0 1 sec 186 224A 2 x 95mm2 95mm2 280A 30mA less than 0 1 sec Three Phase Unit Nameplate maximum current Phase line Earth line MCB Creepage Protector Signal Line No more tha...

Страница 21: ...nlet outlets often for leaks You should avoid the condition of no water or air entering into the system as this will influence unit s performance and reliability You should clear the pool spa filter r...

Страница 22: ...g or damage to the product in transit 4 If warranty service is required you should a contact Evo Industries Australia on 1300 859 933 or via our Contact page on our web site b provide a copy of your r...

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