Appendix
EIC-3011
· 35 ·
9. Appendix
9.1 Troubleshooting and Solutions
Common
Malfunctions
Possible Reasons
Troubleshooting and Solution
No power supply
Please check the power supply
and the power cable/connector.
The device is not
operating
Improper device
operating environment
1. Check the environment
conditions;
2. Please wait for twelve hours
before powering on the device
shipped in cold weather.
The display has not
been turned on
Turn on the display
The display is under
“power saving” mode
Press any key on the keyboard.
The luminance control
is set to “Black”.
Increase the screen luminance by
luminance control. Please refer
to the instructions of the display
for detailed information.
The external
display is black
Power cable or display
cable is not connected
1. Please check whether the
power cable is correctly
connected with the display, the
system unit or the ground port.
2. Please check whether the
display cable is correctly
connected with the display and
the system unit.
3. Contact Technique Support if
the screen remains black after
implementing the above
measures.
