get into it!
TROUBLESHOOTING GUIDE
C: Cause
S: Solution
CLOUDY WATER
C: Inadequate filtration or dirty filter.
S: Check that the filter is securely installed. Clean
or replace filter.
C: Water is not balanced.
S: Treat water with Shock
and test water with a
Water Test Strip.
Adjust sanitizer level, pH, and alkalinity levels
as needed.
C: Unfiltered particles or chemically saturated
water.
S: Use Clarifier to combine particles; or drain,
clean, and refill the spa.
CHEMICAL ODOR
C: Too many chloramines/bromamines in the
water.
S: Treat water with Shock then adjust sanitizer
level as necessary.
MUSTY ODOR
C: Not enough sanitizer in water – bacteria or
algae in water.
S: Add sanitizer as necessary and shock. Read-
just sanitizer level if necessary.
YELLOW WATER
C: Low pH.
S: Adjust pH with pH and Alkalinity Increase.
FOAMING
C: High concentration of body oils, lotions, or
soaps as well as high temperatures and
excessive contaminants.
S: Use Foam Eliminator and adjust pH and
sanitizer levels as needed.
SCUM LINE IN SPA
C: Body oils and dirt.
S: Use Spa Perfect once a week to break down
oils and lotions to prevent scum from forming.
spa care and enjoyment guide
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