Eusso UTG7100-IP Series Скачать руководство пользователя страница 47

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PSTN

NAT Router

ADSL Modem

INTERNET

WAN

IP: 192.168.123.1

PSTN

LAN

11. Trouble Shooting for Web Configurations

11.1. DO NOT HEAR DIAL TONE?

When you pick up the phone and hear a busy tone, it indicates the WAN port is NOT connected. The
LCD will show

Ethernet Error!

Make sure the ADSL Ethernet cable is connected to the WAN port of

UTG7100-IP and Power Reset again.

11.2. CAN NOT ACCESS WEB PAGE?

IE Web Browser is a useful tool to configure UTG7100-IP . When you have difficulties in accessing the
default IP address

http://192.168.123.1

of UTG7100-IP as in the following figure, the most possibility

is that the PC might have different subnet IP settings from

192.168.123.xxx

. In this case, you must

change UTG7100-IP IP address to the same subnet as PC and NAT router.

Example:

To change UTG7100-IP IP address to the same subnet as PC and NAT router

1. Press

the menu to enable DHCP Client mode. UTG7100-IP will reboot, and LED will start flasing to get an

IP address from NAT DHCP server.

2. Press

Menu_4_5

to read

IP Addresses for WAN and LAN Ports, for example,

192.168.62.51.

3. Enter from IE web browser

http://192.168.62.51:9999

to login UTG7100-IP web page for

configurations.

Содержание UTG7100-IP Series

Страница 1: ...UTG7100 IP Series SIP VoIP Telephone User Manual V1 1t 1 ...

Страница 2: ...nces 4 4 Packing Contents 4 5 LED Indicators 4 6 Installations SIP Configurations 5 7 Default Reset by Using Keypads 5 8 Configurations by Web Browser 6 9 LCD Display with Keypads Settings 39 10 VoIP Application Examples 43 11 Trouble Shooting for Web Configurations 47 ...

Страница 3: ...r UTG7100 IP may enable PPPoE or DHCP features to automatically get an assigned dynamic IP from the ITSP Please refer to Section 8 Configurations by Web Browser for detailed information 2 Features Equipped with two RJ45 connectors UTG7100 IP is featuring as the following Two LED Indicators REG for registration VMS for voice mail RJ45 x 2 for WAN and LAN ports Support Power over Ethernet feature fo...

Страница 4: ... should find 1 One UTG7100 IP SIP Phone 2 One AC to DC Power Adaptor 9 12VDC 1A 3 One User Manual CD Please check if the packing is damaged or any component is missing If so please contact your distributor 5 LED Indicators On the front panel of UTG7100 IP there are three LED indicators as the following REG Green On indicates successful registration at SIP server VMS Red Flashing indicates there ar...

Страница 5: ... you may enter this IP address in IE Web browser for web configurations Configure and register UTG7100 IP into your SIP server There are more details and examples for VoIP application of SIP registrations in Chapter 10 8 If UTG7100 IP has successfully registered in the SIP server the LED REG will turn ON 9 Pick up the phone and press 123456 to call the party with the number 123456 registered in th...

Страница 6: ...eb page from the PC Web browser the subnet IP of PC might be different from 192 168 123 xxx In this case please refer to Chapter 9 for trouble shooting 8 2 Please enter the username and password into the blank field The default settings are Username root Password test 8 3 Click the Login button to enter the System information page for web configurations Whenever you change the setting in each Web ...

Страница 7: ... To delete all phone names please click Delete All button 8 10 After dialing a phone number the UTG7100 IP will first match with the Name in the phone book If matched UTG7100 IP will send out the corresponding URL instead If not the same dialed number will be sent out Example 1 Name 333 URL 192 168 1 100 Press 333 on telephone and the phone at 192 168 1 100 will start ringing Example 2 Name 201 UR...

Страница 8: ...8 ...

Страница 9: ...the name and the URL Click the Add Phone button to finish the setting 8 13 To delete a phone number please select the phone number you want to delete then click Delete Selected button If you want to delete all phone numbers please click Delete All button Example 1 Press 2 from keypad to Speed Dial the phone number 2 immediately Example 2 Press M2 function key will Speed Dial the phone number 2 imm...

Страница 10: ... URL you choose Busy Forward The incoming call will forward to the URL when you are busy and on the phone No Answer Forward The incoming call will forward to the URL when no answer 8 15 You need to set the Time Out ring which will initiate No Answer forwarding to the number you choose When you finished the setting please click the Submit button 10 ...

Страница 11: ...n setup the primary and the second SNTP Server IP Addresses to get the date time information You may also set the Time Zone and how long need to synchronize again When you finished the setting please click the Submit button 11 ...

Страница 12: ...Handset Speaker Volume is to set the volume hearing from the handset Speaker Handset Gain is to set the volume send out from the handset Speaker Gain is to set the volume send out from the microphone at the bottom of UTG7100 IP Melody Settings 8 18 You can select the ringer melody type for the imcoming call 12 ...

Страница 13: ...ND period DND Always All incoming call will be blocked until the feature is disabled DND Period Set a time period and the phone will be blocked during the time period If the From time is large than the To time the block time will from Day 1 to Day 2 When you finished the setting please click the Submit button 13 ...

Страница 14: ... 006 xxxx Example 3 Drop Prefix No Replace rule 3 009 12 a Pressing 12xxx will result in dialing out 009 12xxx Example 4 Drop Prefix No Replace rule 4 007 5xxx 35xx 21xx a Pressing 5xxx will result in dialing out 007 5xxx b Pressing 534 will result in dialing out 534 not matched for the rest 3 digits c Pressing 35xx will result in dialing out 007 35xx d Pressing 356 will result in dialing out 356 ...

Страница 15: ...15 ...

Страница 16: ...y pick up the incoming call for another UTG7100 IP when registered in the same IP PBX When you hear other UTG7100 IP is ringing you may pick up you phone and press Pick Up function key to answer for that UTG7100 IP You may press the Speaker Phone key then Pick Up function key as well 8 28 When registered in IP PBX with incoming voice message the LED VMS will start flashing To hear the message you ...

Страница 17: ... you just pick up the phone and the UTG7100 IP will call the Hot line number immediately The default for Hot Line mode is disabled 8 31 Hot Line Mode is very convenient for IP calling to Public Switching Telephone Network PSTN number through FXO Gateway Alarm Settings 8 32 You can configure the Alarm setting in this page 17 ...

Страница 18: ...Network 8 33 You can check the Network status and configure the WAN LAN DDNS and VLAN settings in this section Network Status 8 34 You can check and show the current Network setting in this page 18 ...

Страница 19: ...N and the LAN ports will be bridged 8 37 There are three selections for WAN Fixed IP DHCP Client and PPPoE modes This WAN setting is for the LAN port when set in NAT mode The WAN default is at DHCP Client Mode 8 38 For Fix IP Mode please make sure the IP address Net Mask Gateway and DNS settings are suitable in your current network environment 8 39 For PPPoE Mode you have to enter correct username...

Страница 20: ...5 255 255 0 and DHCP Server enabled The IP addresses for DHCP are from 150 to 200 8 42 Connect your PC to the PC port set your PC as DHCP Client mode and then the PC will get an IP address from the UTG7100 IP automatically 8 43 When you finished the setting please click the Submit button 20 ...

Страница 21: ...S account and input the informations properly You need a DDNS account with a public IP address then others can call you via the DDNS account Most of the VoIP applications are working with a SIP Proxy Server as well as DDNS Server When you finished the setting please click the Submit button 21 ...

Страница 22: ...tibility between Ethernet type network and Token Ring type network If a frame received at an Ethernet port has a CFI set to 1 then that frame should not be forwarded as it is to an untagged port When you enable the VLAN Packets and set the VID User Priority and CFI then all the incoming packets with UTG7100 IP IP address and the same VID will be accepted by UTG7100 IP If the incoming packets with ...

Страница 23: ...23 ...

Страница 24: ...DMZ Setting 8 52 The DMZ can be enabled disabled and configured in this page 24 ...

Страница 25: ...Virtual Server 8 53 The Virtual Server IP and Port numbers can be configured in this page PPTP Setting 8 54 The PPTP Server can be set ON OFF in this page 25 ...

Страница 26: ...ress 2_ _Speaker or 3_ _speaker 8 57 Click Active ON to enable the Service Domain then enter the following items 8 58 Display Name enter the name you want to display 8 59 User Name enter the User Name given by your ITSP 8 60 Register Name enter the Register Name given by your ITSP 8 61 Register Password enter the Register Password given by your ITSP 8 62 Domain Server enter the Domain Server given...

Страница 27: ...27 ...

Страница 28: ... even number If you have more than one VoIP phones under the same NAT router it is recommended that different RTP port numbers be assigned to each of IP Phones Codec Settings 8 68 You can setup the Codec priority RTP packet length and VAD function in this page When you finished the setting please click the Submit button 28 ...

Страница 29: ...ed the setting please click the Submit button DTMF Settings 8 70 You can setup the options for DTMF function in this page The options include RFC2833 Outband DTMF Inband DTMF and Send DTMF SIP info If you are making two stage callings for extension to PSTN you might need to select RFC2833 DTMF option 29 ...

Страница 30: ...an setup the Hold by RFC Voice SIP QoS and SIP expire time in this page To change these settings please following your ISP information When you finished the setting please click the Submit button The QoS setting is to set the voice packets priority Higher value for voice packets will get higher priority to the Internet It is required that all the Internet routes are with the QoS function for voice...

Страница 31: ...nable Disable and configure STUN Server IP address in this page This function helps IP Phone working properly behind NAT To change these settings please follow your ISP information When you finished the setting please click the Submit button 31 ...

Страница 32: ...iguration file stored in the TFTP HTTP or FTP server This function must co work with the Auto Config Server After enabling the function please click the Submit button Remember to click Save in the Save Change section The IP Phone will then reboot and automatically download the configurations from the corresponding server Note that the TFTP download works only for public IP address 32 ...

Страница 33: ...is is to share with the PC using the same MAC When you finished settings please click the Submit button Tones Settings 8 77 The Tone setting can be adjusted to generate Dial tone Ring tone Ring Back tone and Busy tone for different countries When you finished with the settings please click the Submit button 33 ...

Страница 34: ...ttings might be useful for some network requirements The ICMP function is to echo when someone ping this device This can prevent from haker attacking the device by not echoing When you finished the setting please click the Submit button 34 ...

Страница 35: ...anged in this page Save Change 8 80 If you want to save the changes you have made for new setting in the VoIP Phone You have to click the Save button After you click the Save button the VoIP Phone will automatically restart and the new setting will get effective 35 ...

Страница 36: ...are as the following steps 8 82 Select the firmware code type Risc or DSP code mostly for Risc code 8 83 Click the Browse button to choose the updated file location for HTTP download or 8 84 Select TFTP and enter the IP address of TFTP server for firmware download then click the Update button 36 ...

Страница 37: ...Auto Update Settings 8 85 The IP Phone provides two methods HTTP or TFTP to update new firmware as the following steps 37 ...

Страница 38: ...actory default in this page Click the Restore button then the IP Phone will restore to default and automatically restart again Reboot 8 87 If you want to restart the VoIP Phone you can just click the Reboot button and then the VoIP Phone will restart automatically 38 ...

Страница 39: ... is to set the IP Phone ENTER The Enter is for setting selections VOL This is for phone volume settings UP DOWN Up and Down keys for LCD display P BOOK To show the phone book list CALL LOG To show Incoming outgoing calls history DEL MUTE To delete or to mute IP phone CONF For 3 Way Conference Calls M1 M5 These are for 5 speed dial numbers LINE1 LINE 3 For Realm 1 to Realm 3 SIP registrations DND T...

Страница 40: ...Ring times to start the No Answer Forward function 3 2 Do not Disturb 3 2 1 Allways Block all calls 3 2 2 By Period Block calls by the period time 3 2 3 Period Time Set the start time and end time to Block calls 3 3 Alarm Setting 3 3 1 Activation Enable Disable alarm 3 3 2 Alarm Time Set the alarm time 3 4 Date Time setting 3 4 1 Date Time Set the IP Phone Date and Time 3 4 2 SNTP setting 3 4 2 1 ...

Страница 41: ...g from keypad you have to press Menu_7_4 to input the password first or the SIP setting may not be allowed to access 5 1 Service Domain 5 1 1 First realm 5 1 1 1 Activation 5 1 1 2 User name 5 1 1 3 Display name 5 1 1 4 Register name 5 1 1 5 Register password 5 1 1 6 Proxy server Proxy Server IP Address 5 1 1 7 Domain server Domain Server IP Address 5 1 1 8 Outbound proxy Outbound Proxy IP Address...

Страница 42: ...or auto config function with server 7 1 2 TFTP server Set the TFTP server IP address 7 1 3 FTP server Set the FTP server IP address 7 1 4 FTP Login Name Set the login name to the FTP server 7 1 5 FTP Password Set the Password to the FTP server 7 2 Upgrade System You can restore to the default setting 7 2 1 Upgrade Now Select Yes No to upgrade with the upgrade Server 7 2 2 Upgrade via Select Disabl...

Страница 43: ...m INTERNET WAN Phone IP 192 168 123 1 PSTN LAN 10 VoIP Application Examples You can use PC Web browser to configure UTG7100 IP For example enter http 192 168 123 1 9999 from PC web browser A ADSL Connections without NAT Router for UTG7100 IP B ADSL Connections with NAT Router for UTG7100 IP ...

Страница 44: ...LED indicator will be ON and the LCD will show registered phone number Callings 8 Pick up the phone and you should hear a dial tone for VoIP mode 9 Press 1688 or 1688 to call the party with the registered SIP phone number 1688 Note that key will dial out the number immediately Dialing without will not dial out until the auto dial timer default 5 seconds elapsed Example 2 SIP to Direct IP Calling A...

Страница 45: ...l out until the auto dial timer default 5 seconds elapsed In a moment you should hear a ring back tone and wait for the VoIP called party to answer Example 4 Direct IP to Direct IP Calling within NAT Router Applications For the calling party in ADSL connection with NAT router as in Diagram B this Direct IP calling can work when the answering parties are with fixed private IP addresses within the s...

Страница 46: ...may press Transfer key and should hear a dial tone 3 Party B press Party C number and talk to Party C 4 Hang up from Party B and then Party A will transfer and connect to Party C 3 Way Conference Call 1 Party A calls Party B 2 While in conversation Party B may press Hold key to hold the call and should hear a dial tone 3 Party B calls Party C 4 While in conversation Party may press Conf key to joi...

Страница 47: ...cessing the default IP address http 192 168 123 1 of UTG7100 IP as in the following figure the most possibility is that the PC might have different subnet IP settings from 192 168 123 xxx In this case you must change UTG7100 IP IP address to the same subnet as PC and NAT router Example To change UTG7100 IP IP address to the same subnet as PC and NAT router 1 Press the menu to enable DHCP Client mo...

Страница 48: ...n Local Area Connection then click on property The Local Area Connection Properties window will pop up Double click on Internet Protocol TCP IP The Internet Protocol TCP IP Properties window will pop up Click on Use the following IP Address Enter IP 192 168 123 50 50 can be any number other than 1 which is used by UTG7100 IP Enter Subnet mask 255 255 255 0 Enter Default gateway 192 168 123 1 Click...

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