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7 Troubleshooting and Error Messages
Problem
Cause
Remedy
Battery icon
Batteries do not have enough
power.
Replace the batteries
The radiator does not
heat up.
Boiler water temperature O.K?
Valve does not open, is it calcified
after the summer/heating pause?
Adjust the temperature of the boiler water.
Remove the Spirit ZigBee. Move the valve pin back and
forth manually/using a tool.
The radiator does not
cool down.
The valve does not close com-
pletely. It may be that the closing
point of your valve seal has
shifted.
Remove the Spirit ZigBee.
Move the valve pin back and forth manually – per-
haps an adaption is not possible because you valve
is possibly calcified or the seal no longer performs its
function.
Pressure piece falls
out.
Due to an endless thread the
pressure piece that is situated
at the bottom can fall out if the
device has not been mounted on
the valve.
Remove the batteries from the device.
Insert the pressure piece.
Insert the batteries.
ER1-3 and ERR
The error message can be cleared by pressing the Boost button.
ERR
Joining failed.
ZigBee controller not in join mode or out of range.
ER1
No valve detected
Correctly mount the device on the radiator.
Use the correct adapter.
ER2
Closing point not detected
Device correctly mounted on the radiator?
ER3
Valve positioning not possible.
Valve pin freely moveable?
INFORMATION: RISK OF DAMAGE!
An incorrect handling of the thermostat can cause damage.
-
Do not submerge the thermostat in water or in other fluids.
-
Do not use abrasive cleaning agents, brushes with metal or nylon bristles or sharp or metallic
cleaning implements such as a knife, a hard spatula etc.
-
Clean the thermostat with a soft and dry cloth. Do not apply any pressure to the display.
8 Cleaning
