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EN
109
5.2 Maintenance
WARNING:
The maintenance of
this appliance should be carried out
by an authorised service person or qual-
i
fi
ed technician only.
Other Controls
• Periodically check expiratation date of
the gas connection pipe.
• Periodically check the gas connection
pipe. If a defect is found, contact an
authorised service provider to have it
changed.
• If a defect is found while operating the
control knobs of the appliance, con-
tact an authorised service provider.
6. TROUBLESHOOTING
&TRANSPORT
6.1 Troubleshooting
If you still have a problem with your ap-
pliance after checking these basic trou-
bleshooting steps, please contact an
authorised service person or quali
fi
ed
technician.
Problem
Possible Cause
Solution
Hob control card’s
display is blacked out.
The hob or cooking
zones cannot be
switched on.
There is no power supply.
Check the household fuse for the appli-
ance.Check whether there is a power cut
by trying other electronic appliances.
The hob switches o
ff
while it is in use and
an “F”
fl
ashes on each
display.
The controls are damp or an object is resting
on them.
Dry the controls or remove the object.
The hob switches o
ff
while it is in use.
One of the cooking zones has been on for
too long.
You can use the cooking zone again by
switching it back on.
The hob controls are
not working and the
child lock LED is on.
The child lock is active.
Switch o
ff
the child lock.
Hob burners do not
work.
The burners may be in the “o
ff
” position.Sup-
ply gas pressure may not be correct.Power
(if the appliance has an electric connection)
is switched o
ff
.
Check the position of the control knob.
Check the gas supply and gas pressure.
Check whether there is power supplied.
Also check that other kitchen appliances
are working.
Hob burners do not
light.
Burner cap and crown are not assembled
correctly.Supply gas pressure may not be
correct.LPG cylinder (if applicable) may be
depleted.Power (if the appliance has an
electric connection) is switched o
ff
.
Ensure the burner parts have been
placed correctly.Check the gas supply
and gas pressure.LPG cylinder may
need replacing.Check whether there is
power supplied.Also check that other
kitchen appliances are working.
Flame colour is
orange/yellow.
Burner cap and crown are not assembled
correctly.Di
ff
erent gas compositions.
Ensure the burner parts have been
placed correctly.Due to the design of
the burner, the
fl
ame can appear to be
orange/yellow in certain areas of the
burner.If you operate the appliance with
natural gas, city natural gas may have
di
ff
erent compositions. Do not operate
the appliance for a couple of hours.