EN 21
Symptom
Possible cause
Solution
The hob is not working and
nothing appears in the display.
There is no power supply due
to a defective cable or a faulty
connection.
Check the fuses or the
electric switch (if there is no
plug).
A fuse blows as soon as the
hob is switched on.
The appliance is incorrectly
connected.
Check the electrical
connections.
Error code ER03.
The control panel is dirty or
has water on it.
Clean the control panel.
Error code E3.
Unsuitable pan used.
Use a pan suitable for
induction cooking.
Error code E2.
Appliance over heated.
The appliance has been
switched off because of over
heating.
Fault code E6.
The appliance has been
connected incorrectly and/or
the mains voltage is too high.
Have your connection
changed.
Error code L
Child lock is activated.
Switch the child lock off.
Other fault codes.
Defective generator.
Contact the service
department.
ERRORS
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