16
EN
Problem
Cause
Solution
Heat function
cannot be felt
during use. (cont.)
Clothes are too thick to feel the
heating function.
Remove clothing as needed in order to feel the
effects of the heating function.
Heat function no longer works.
Contact Customer Support (page 17).
Pain or discomfort
while using the
massager.
Massager is positioned in an area
where it is not supposed to be used.
Immediately discontinue use. Please review the
Safety Information
section on page 4 and the
Common
Areas of Use
section on page 9 on
where to place the massager on your body.
Too much pressure has been applied
while using the massager.
Stop using the massager and allow the affected
area to relax before resuming use.
The massager has overheated.
Turn off and unplug the massager and allow it
to cool for one hour before resuming use.
Troubleshooting (cont.)
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