12
EN
Troubleshooting
Problem
Possible Solution
Scale does not turn on.
Open the battery compartment cover and remove the
plastic strip.
Replace the batteries (see page 11).
Make sure batteries are inserted under the correct
polarity as marked in the battery compartment.
Reading is inaccurate.
Place scale on a level surface.
Make sure the screen displays
before
Remove the batteries for 45 seconds, then replace
them to reset the scale.
Display shows
Item is too heavy. Remove item from scale to protect
its weight sensors. Use a different scale with a higher
weight range.
Display shows
Calibration error. Turn the scale off and on again.
Avoid moving the scale while measuring.
Display shows
Battery power is low. Replace the batteries
(see page 11).
If your problem is not listed
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