VM-4 Installation Guide Rev 04.12 Page 21 of 21 Essential Trading Systems Corp.
VM-4 Hardware Product Limited Warranty
ETC warrants that your ETC hardware product shall be free from defects in material and workmanship for
the length of time specified in the Warranty Periods below, beginning from the date of purchase. Except
where prohibited by applicable law, this warranty is nontransferable and is limited to the original purchaser.
This warranty gives you specific legal rights, and you may also have other rights that vary under local laws
Remedies
ETC’s entire liability and your exclusive remedy for any breach of warranty shall be, at ETC’s option, (1) to
repair or replace the hardware, or (2) to refund the price paid, provided that the hardware is returned to the
point of purchase or such other place as ETC may direct with a copy of the sales receipt or dated itemized
receipt. Shipping and handling charges may apply except where prohibited by applicable law. ETC may, at
its option, use new or refurbished or used parts in good working condition to repair or replace any hardware
product. Any replacement hardware product will be warranted for the remainder of the original warranty
period or thirty (30) days, whichever is longer or for any additional period of time that may be applicable in
your jurisdiction. This warranty does not cover problems or damage resulting from (1) accident, abuse,
misapplication, or any unauthorized repair, modification or disassembly; (2) improper operation or
maintenance, usage not in accordance with product instructions or connection to improper voltage supply;
or (3) use of consumables, such as replacement batteries, not supplied by ETC except where such
restriction is prohibited by applicable law.
How to Obtain Warranty Support
Before submitting a warranty claim, we recommend you contact ETC support at [email protected]
for technical assistance. Valid warranty claims are generally processed through the point of purchase
during the first thirty (30) days after purchase; however, this period of time may vary depending on where
you purchased your product – please check with ETC for details. Warranty claims or other product related
questions should be addressed directly to ETC. The addresses and customer service contact information
for ETC can be found in the documentation accompanying your product and on the web at
www.essentialtel.com
.
Limitation of Liability
ETC SHALL NOT BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL
DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE OR
DATA (WHETHER DIRECT OR INDIRECT) OR COMMERCIAL LOSS FOR BREACH OF ANY EXPRESS
OR IMPLIED WARRANTY ON YOUR PRODUCT EVEN IF ETC HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. Some jurisdictions do not allow the exclusion or limitation of special,
indirect, incidental or consequential damages, so the above limitation or exclusion may not apply to you.
©
Essential Trading Systems Corps. All intellectual property rights in this publication are owned by Essential
Trading Systems Corps. and are protected by United States copyright laws, other applicable copyright laws
and international treaty provisions. Essential Trading Systems Corps. Retains all rights not expressly
granted. No part of this publication may be reproduced in any form whatsoever or used to make any
derivative work without prior written approval by Essential Trading Systems Corps. No representation of
warranties for fitness for any purpose other than what is specifically mentioned in this guide is made either
by Essential Trading Systems Corps. or its agents. Essential Trading Systems Corp. reserves the right to
revise this publication and make changes without obligation to notify any person of such revisions or
changes. Essential Trading Systems Corps. may make improvements or changes in the product(s) and/or
the program(s) described in this documentation at any time. All rights reserved.
Endorsement of ETC or ETC’s products is not implied by use of other companies product names
.
To ensure highest quality, ETC reserves the right to change product specifications at any time.
Windows® is a registered trademark of Microsoft Corporation in the United States and other countries
Linux® is a registered trademark of Linus Torvalds.
WAVE® is a registered trademark of Twisted Pair Solutions
