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Question:
Why are there markers with different colours?
Answer:
If you use several ESYSTA
®
BT Pens for different insulin preparations
(e.g. basal or quick-acting insulin), you can identify these ESYSTA
®
BT Pens by
colour. Ensure that you use the same identification system in the ESYSTA
®
App.
The change of coloured marker is described in Chapter 6.4.
Question:
Why is no insulin coming out of the ESYSTA
®
BT Pen?
Answer:
You may possibly have not screwed the needle on far enough. Check
the correct position of the needle and turn it to tighten if necessary. If the needle is
blocked, replace it with a new needle in its original packaging. The ESYSTA
®
BT
Pen may possibly be insufficiently vented (see Chapters 6.7 and/or 6.8).
Question:
Why do I have to use a new ESYSTA
®
Adapter each time?
Answer:
In order to guarantee dosing accuracy, the ESYSTA
®
Adapters are
disposable products and must be replaced with each new cartridge of insulin (see
Chapters 6.1, 6.3 and 7).
Question:
Which ESYSTA
®
Adapter must I use?
Answer:
There are suitable ESYSTA
®
Adapters for the different insulin cartridges
from various manufacturers. Various manufacturers use insulin cartridges with
different dimensions, and you will have to select the right ESYSTA
®
Adapter for
this. There is a table in Chapter 6.1 and on the packaging of the ESYSTA
®
BT Pen
and the ESYSTA
®
Adapters.