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Appendix I: Using

PING

to verify the connection

Remote IP Feature Phone Installation Manual

H.2

Another possible display indicating a problem is shown here:

Pinging 64.221.73.226 with 32 bytes of data:

Reply from 206.205.233.145: TTL expired in transit.

Reply from 206.205.233.145: TTL expired in transit.

Reply from 206.205.233.145: TTL expired in transit.

Reply from 206.205.233.145: TTL expired in transit.

Ping statistics for 64.221.73.226:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

This display indicates that a device at 206.205.233.145 witnessed the expiration of the

PING

packet

time-to-live (TTL) and terminated the

PING

. This indicates the

PING

address is wrong or there is a

connection problem at the main office.

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Содержание E-Class

Страница 1: ...Remote IP Feature Phone Installation Manual 0450 0450 Rev A...

Страница 2: ...a registered trademark of Estech Systems Inc Microsoft MS and Windows are registered trademarks of Microsoft Corporation Intel is a registered trademark of Intel Corporation Ethernet is a registered...

Страница 3: ...P address D 4 Dial up ISDN D 5 Configuring a NAT router for DHCP D 7 Configuring a NAT router for DHCP D 7 Configuring a NAT router for PPPoE D 9 Connecting the Remote IP Feature Phone E 1 Network gui...

Страница 4: ...This page included for pagination purposes only...

Страница 5: ...ocuments on the Technical Resource Guide CD ROM Esi Tools Important Prior to receiving the Remote IP Feature Phone you should have completed and submitted to ESI Sales Engineering a Network Qualificat...

Страница 6: ...General description Remote IP Feature Phone Installation Manual A 2 This page included for pagination purposes only...

Страница 7: ...fice parameters Note If the main office IP PBX has been previously configured for a remote phone or Esi Link multi site access these programming parameters will already be programmed into the IP PBX T...

Страница 8: ...one gateway IP If the Remote Phone uses a private IP address this will be the internal network address of the remote site gateway Item 6 in Figure 1 below If the Remote Phone use a public IP address t...

Страница 9: ...perly configured for the remote access IP address and UDP port number Programming the Remote IP Feature Phone Important Portions of this programming must be done prior to connecting the Remote IP Feat...

Страница 10: ...ture Phone The phone is now ready for installation at the remote site The process described here requires that the programming of the IP PBX and Remote IP Feature Phone be performed at the main office...

Страница 11: ...remote site computer and modem device for basic operation Steps are then provided for adding the Remote Phone addressing information If basic data access has already been established it will not be n...

Страница 12: ...of the computer and the domain is supplied by the ISP o Enter the IP addresses of the DNS servers assigned to you by the ISP If unsure of these addresses contact the ISP Click on the Gateway tab o En...

Страница 13: ...er and the domain is supplied by the ISP o Enter the IP addresses of the DNS servers assigned to you by the ISP If unsure of these addresses contact the ISP Click on the Gateway tab o Enter the gatewa...

Страница 14: ...n is supplied by the ISP Enter the IP addresses of the DNS Servers assigned to you by the ISP If unsure of these addresses contact the ISP Click on the Gateway tab o Enter the gateway IP address assig...

Страница 15: ...of Step 4 of the Quick Install Guide 4 Follow Step 5 instructions until item number 9b Enter the phone numbers assigned to the ISDN lines 5 Follow item number 10 instructions In the Primary and Second...

Страница 16: ...ess is 192 168 1 1 2 The Web browser will load the configuration screen and should ask for your password Enter the system password if required 3 You should now be at the main Configuration menu To all...

Страница 17: ...browser In the address field of the browser enter the IP address of the modem By default that address is 192 168 1 1 For more in depth instructions for configuring the router consult the Linksys Ethe...

Страница 18: ...ress of the modem By default that address is 192 168 1 1 2 The Web browser will load the configuration screen and should ask for your password Enter the system password if required 3 You should now be...

Страница 19: ...per the instructions on Page 18 of the User s Guide 4 Once the router is connected to the modem and the PC is connected to the router open the Web browser and in the address field enter the IP address...

Страница 20: ...the configuration screen and should ask for your password Enter the system password if required 3 You should now be at the Setup menu To allow the traffic bound for the phone through the router IP Fo...

Страница 21: ...ansion Console is being installed with the Remote IP Feature Phone use the provided expansion cable to connect between the phone s expansion connector To 60 Key Console in artwork right and the connec...

Страница 22: ...lies 5 Call the local extension in the main office Listen for voice quality and ask the person at the other end how it sounds Verify that the programmable feature key for the Remote Phone turns red an...

Страница 23: ...isions or any other network errors If any errors are found they will need to be corrected to ensure proper operation of the IP PBX and Remote Phone Usually high collision rates and other network error...

Страница 24: ...sible all the remote sites or Remote IP Feature Phone s service providers work off the same backbone provider Firewall issues If the customer is using a firewall or proxy of some kind you must have ac...

Страница 25: ...e path the packets are required to take while moving across the Internet If the customer is using a dedicated or point to point connection Esi Networx can check both the bandwidth utilization and the...

Страница 26: ...Network guidelines Remote IP Feature Phone Installation Manual F 4 This page included for pagination purposes only...

Страница 27: ...all open Check to see if you can PING the router and another host on the network the Remote IP Feature Phone is on If the PING is not successful it is a network issue Check programming to make sure y...

Страница 28: ...tion and latency of that of that line If either of those are high refer the customer to the CIR and SLA 1 if the customer has one and have the service provider troubleshoot the line Is the customer us...

Страница 29: ...owed by a space and the IP PBX s remote access IP address and press ENTER You should receive a message similar to Pinging 64 221 73 226 with 32 bytes of data Reply from 64 221 73 226 bytes 32 time 2ms...

Страница 30: ...nsit Reply from 206 205 233 145 TTL expired in transit Reply from 206 205 233 145 TTL expired in transit Ping statistics for 64 221 73 226 Packets Sent 4 Received 4 Lost 0 0 loss Approximate round tri...

Страница 31: ...pting to find a route to 63 211 73 226 before the PING timed out The first device at 10 0 2 1 is the local gateway This shows that the routing between the PC and local gateway is correct If this first...

Страница 32: ...Appendix II Using TRACERT Remote IP Feature Phone Installation Manual I 2 This page included for pagination purposes only...

Страница 33: ...n tab 3 Click the Add button 4 Double click on Protocol 5 Highlight Microsoft under the list of Manufacturers 6 Find and double click TCP IP in the list to the right 7 After a few seconds the main Net...

Страница 34: ...Appendix III Installing the TCP IP protocol in Windows 95 98 Remote IP Feature Phone Installation Manual J 2 This page included for pagination purposes only...

Страница 35: ..._ _ _ _ _ _ _ _ _ 0304D _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 0304D _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _...

Страница 36: ...Appendix IV IP addressing information worksheet Remote IP Feature Phone Installation Manual K 2 This page included for pagination purposes only...

Страница 37: ...AT routers for home use will use the private Network ID or subnet of 192 168 1 0 for the internal or private side of the router and generally the router will be assigned the first IP address of that C...

Страница 38: ...in Windows 95 and 98 However if you re using Windows NT Windows 2000 or Windows XP 1 Click on the Windows Start button and select Run The Run window will appear 2 Type command and click on OK This wil...

Страница 39: ...e range that is available for use You can use the winipcfg command see previous page to find the default gateway If there is not a PC already operating on the circuit the ISP will be able to provide y...

Страница 40: ...Appendix V Address discovery at the remote site Remote IP Feature Phone Installation Manual L 4 This page included for pagination purposes only...

Страница 41: ...hever one you choose and press Enter 1 4 After a few moment the TRACERT command should return a display similar to that shown below The first public IP address in the list typically will be the intern...

Страница 42: ...App VI Discovering the IP PBX s remote access IP address Remote IP Feature Phone Installation Manual M 2 This page included for pagination purposes only...

Страница 43: ...1 D 4 D 5 D 6 F 2 ISP A 1 B 1 D 2 D 3 D 4 D 5 D 7 D 9 F 2 G 2 I 1 L 1 L 3 M 1 Linksys D 7 D 8 D 9 D 10 L 1 LNC A 1 Local Network Card A 1 MAC C 1 G 1 Main office B 1 I 1 MS DOS H 1 I 1 Multiple public...

Страница 44: ...This page included for pagination purposes only...

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