background image

A window with contact information, 
issue type and its specification 
will appear. Filling in the contact 
information correctly is crucial for 
receiving a swift response to your 
query.

In the 

Subject

 field, enter a concise 

description of the issue or question. 
Next, type in as detailed description of 
the issue as possible in the 

Question 

or issue description field

.

Click 

NEXT

 to proceed to the next step.

In addition to the issue description, the 
program also supports submission of 
other important information to ESET 
that can help find the source of the 
problem. We strongly recommend that 
you leave all options selected. 

To view the information submitted in 
the XML format before submission, 
check the 

Display submitted data 

with confirmation

 checkbox.

Besides submitting system information, 
you can also attach any file if relevant 
to the issue or question.

Click 

NEXT

 to proceed to the next step.

After you have filled in all necessary 
information, submit the query to 
technical support by clicking the 

FINISH

 button.

Содержание NOD32 ANTIVIRUS 4 - FOR MICROSOFT WINDOWS 7-VISTA-XP-2000-2003-2008

Страница 1: ...Quick Start Guide Microsoft Windows 7 Vista XP 2000 2003 2008...

Страница 2: ...us system ESET Smart Security continues to deliver unprecedented protection against zero day threats without the need for constant reactive signature updates to recognize the threats The integrated fi...

Страница 3: ...s and cleans more known and unknown viruses worms trojans and rootkits than any other security product Antivirus Prevents unauthorized users from gaining access to your computer Monitors traffic to an...

Страница 4: ...program updates It is vitally important for the program to update regularly to provide the maximum level of protection against the latest threats The ESET Smart Security setup options allow you to ad...

Страница 5: ......

Страница 6: ...ation To launch the installer wizard either do one of the following If you install from the installation CD insert the CD into the CD ROM Installation drive and the installation should automatically b...

Страница 7: ...information will be sent to the email address you supplied when activating Activate using a Username and Password If you already have a valid username and password select the Activate using a Username...

Страница 8: ...a security risk the user s consent is required to enable detection We recommend selecting the Enable detection of potentially unwanted applications option Click NEXT to proceed to the next step Comple...

Страница 9: ...ternet There are two access modes available Strict protection select this option if you do not want to share files and folders on your computer and want your computer to be invisible to other users on...

Страница 10: ...urity Display user interface If your license has expired and you have received a new username and password after purchasing a renewal or you did not enter your username and password during installatio...

Страница 11: ...ve not entered your User name and Password during installation and no update has been performed yet we recommend starting the update manually as follows Select Update in the left pane of the main ESET...

Страница 12: ...em tray area You should be able to continue working as normal while the scan takes place ESET Smart Security s current protection status is indicated in the following ways The system tray icon A detai...

Страница 13: ...alists are ready to assist you in resolving potential problems Before contacting technical support we strongly recommend that you search for a solution on the ESET website first This will help you res...

Страница 14: ...dition to the issue description the program also supports submission of other important information to ESET that can help find the source of the problem We strongly recommend that you leave all option...

Страница 15: ...A technical support representative will contact you as soon as possible...

Страница 16: ...reatSense ThreatSense Net and or other mentioned products of ESET spol s r o are registered trademarks of ESET spol s r o Other companies mentioned here or products may be registered trademarks of its...

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