ES&S ExpressVote XL Скачать руководство пользователя страница 13

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Appendix A: Troubleshooting

(continued)

System Error During Voting

PROBLEM

: The ExpressVote XL screen displays the following message during a voting session:

“

Election Official Message

The system encountered a fatal error. To attempt to continue, turn the power off and then back on. If the problem

persists, contact election headquarters.”

SOLUTION

: Follow the on-screen instructions and power down the terminal. Once powered down, turn

the terminal back on again. If this does not resolve the problem, contact the Commissioners’ Office help

line for further action.

Screen Calibration Issues

PROBLEM

: The voter pushes the oval for one candidate and another candidate is selected.

CAUSE

: This could be caused by a dirty touch screen, or the alignment of the touch screen is not

adjusted correctly.

SOLUTION

: Contact the Commissioners’ Office help line for further assistance.

ExpressVote XL Universal Voting System | Poll Worker Guide v 1.1.PHI

Page | 13

Содержание ExpressVote XL

Страница 1: ...ExpressVote XL TM Universal Voting System Poll Worker Guide v 1 1 PHI ...

Страница 2: ...ening the Poll 8 Printing Zero Tape 8 Voting on ExpressVote XL 9 Initiate Voting Language Selection 10 Making Vote Selections on Touch Screen 10 Verifying Selections Casting Ballots 10 Accessible Voting 11 Universal Voting Console 11 Initiating UVC Voting Session 11 Voting with the UVC 11 End of Voting 12 Closing the Poll 12 Printing Results Report 12 Powering Down Storing 12 Appendix A Troublesho...

Страница 3: ... Poll Worker Learning Plan Agenda Understanding the ExpressVote XL Using the ExpressVote XL for Voting Troubleshooting the ExpressVote XL Applying what you have learned Page 3 ExpressVote XL Universal Voting System Poll Worker Guide v 1 1 PHI ...

Страница 4: ...e data for later collection and reporting With the ExpressVote XL voters can cast their vote choices independently either via the touch operated screen or the Universal Voting Console UVC ExpressVote XL Components 2 1 Rolling cart 32 touch screen Power status panel 1 2 3 Access compartment 4 Protective screen cover Report printer Paper path module PPM 5 6 7 Paper ballot slot 8 3 4 5 6 7 8 Page 4 E...

Страница 5: ...storage Universal voting console UVC 1 2 3 5 1 2 5 7 3 8 4 6 9 Emergency slot bin with zoom to exterior view 4 9 9 Storage area storage door intended to be snug when closed when opening push in on the door with one hand while turning the key with the other Page 5 ExpressVote XL Universal Voting System Poll Worker Guide v 1 1 PHI ...

Страница 6: ...t attaches to the back of the PPM via the green handle at the top of the hopper The hopper is removed by pushing the bottom green lever forward within the Paper Path Module and lifting it off the mounting hook The following images display the container mounting and disconnect steps Poll Workers will need to perform these steps at the end of the night Secure seal attachment loop seal will be placed...

Страница 7: ...he bottom back of the terminal Insert rods into the mounting brackets on either side of cart Loosen the white plastic clamps on the assembly to adjust height then re tighten Connecting Assistive Voting Equipment The Universal Voting Console UVC allows voters to vote without using the touch screen The UVC plugs into the USB port in the Access Compartment Only one unit per polling loction will have ...

Страница 8: ...t the end of the night Using the ExpressVote XL on Election Day Opening the Poll Touch the Open Poll button Enter the Election Code and touch Accept The screen will indicate when the opening procedure is completed Printing Zero Tape The ExpressVote XL will print a Zero Tape automatically ExpressVote XL Universal Voting System Poll Worker Guide v 1 1 PHI Page 8 ...

Страница 9: ... votes touch Write in and enter choice Touch Accept NOTE If a Straight Party selection is made and you vote manually in a contest for a candidate of a different party Straight Party vote s for that contest are de selected automatically Verifying Selections Casting Ballots After making your vote selections verify they are correct If you want to change choices after reviewing printed selections touc...

Страница 10: ...lp screen Press Next to exit or Select to generate a blank screen to provide voter privacy Assist the Voter with adjusting volume if needed before they begin voting Voting with the UVC Voters using Assistive Mode will use the UVC to navigate and headphones to listen to audio ballot instructions Headphones connect to the jack in the lower right side of the UVC Voters may also connect a Rocker Switc...

Страница 11: ...oll closes If additional copies are needed of the Results Report press the Print Report button BEFORE removing the USB from the Expressvote XL Powering Down To remove the USB from the top Access Compartment pull straight up To power off the ExpressVote XL press the Power Off button on the screen To confirm touch Shut Down When this process is complete the terminal will power off Printing Results R...

Страница 12: ...XL Paper Path Module CAUSE Although causes vary the more typical reasons for ballot jams are The ballot was inserted incorrectly or The Paper Path Module rollers are not functioning properly SOLUTION Unlock and open the side access door to the Paper Path Module Remove the Hopper and open the front transport access panel Locate and clear the jammed paper ballot including all fragments If you cannot...

Страница 13: ...structions and power down the terminal Once powered down turn the terminal back on again If this does not resolve the problem contact the Commissioners Office help line for further action Screen Calibration Issues PROBLEM The voter pushes the oval for one candidate and another candidate is selected CAUSE This could be caused by a dirty touch screen or the alignment of the touch screen is not adjus...

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