ES&S DS200, Руководство по устранению неисправностей

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P a g e | 10
July 2018
MODEM ISSUES
Problem: Closed Polls but won ’ t modem immediately
Cause: DS200 is trying to transfer
Solution:

DS200 will place a green check next to each
completed step as you modem results.

DS200 will show “ Successfully sent results ”
when results have been modemed.

Please wait for successful notice on the
screen.

Modem can take at least 15 minutes or more to send successfully.
If Solution Unsuccessful

Follow instructions in “ Closing the Polls Checklist – Part 3 ” (Troubleshooting
Unsuccessful Modem Transmission)
Problem: Modem Transmission Fails
Cause: Varies
Solution: Move machine to area with better reception
Modem Process Unsuccessful at First Attempt – Try Again in Different Location
 If modem process is NOT successful, the screen will display an error message
 Retrieve Incident Log and make a notation of the Error Type (second line of the message)
