P a g e
|
9
July 2018
PUBLIC COUNTER ISSUES
Problem:
Public counter is not at zero at the start of the day
Cause:
Test results not deleted from machine
Solution:
Clear vote totals and re-open polls
MUST be done with assistance from Clerk
CALL YOUR CLERK
–
While on the line the clerk will walk you through the
following steps:
o
Open Access Panel and press
“
Close Polls
”
button
o
Press
“
Close Polls
”
on DS200 screen
o
Cancel printing of tapes
o
Cancel modem results
o
Press
“
Re-Open Polls
”
button on DS200 screen
o
Enter Override Code: CLERK WILL PROVIDE
o
Press
“
Clear Votes
”
button (yellow) on DS200 screen
o
Press and confirm
“
Clear Votes
”
button (blue)
o
Confirm Public Count = 0
o
Press
“
Go to Voting Mode
”
If Solution Unsuccessful
CLERK WILL CONTACT ANOKA COUNTY ELECTIONS