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8. WARRANTY SERVICE
Notwithstanding any statutory requirements, Ernex AS provide warranty in accordance
with the legislation of the customer‘s own country of residence, but in all cases for a mini-
mum of 3 years, except for electrical parts which still has a 1-year warranty commencing
from the date on which the machine is sold to the end user. Ernex AS/The importer prom-
ise to repair, or at our option, replace with like grade and quality any product determined to
be faulty due to the failure of parts, material or workmanship.
The warranty covers defects in material and/or workmanship only. When making a claim
under the warranty, proof of purchase bearing the original date of purchase must be sub-
mitted. The repairs under warranty may only be carried out by Ernex AS, or by authorized
Ernex warranty service agents or the importer.
The warranty will not apply in cases of:
- incorrect use, overloading of the machine or fitting non-approved accessories
- use of force, damage caused by external influences, or foreign bodies
- damage caused by non-observance of the instructions for use, such as connection to an
unsuitable mains supply or voltage or non-compliance with the installation instructions
- normal wear and tear
The warranty also does not cover machines which have been partially or completely dis-
mantled.
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