TROUBLESHOOTING
Page 14
PROBLEM
CAUSE
SOLUTION
Hard (untreated) water
to service
Open or defective bypass
Close or replace bypass
Appliance in regeneration
Wait until regeneration finishes or manually
advance regeneration to end
No salt in brine cabinet
Add salt and initiate regeneration manually
Salt bridging
Break salt bridge(s) and initiate regeneration
manually
Change in raw water hardness
Measure the hardness of the incoming untreated
water and adjust programming accordingly
Appliance fails to regenerate
Refer to problem “
Appliance fails to regenerate
”
Improper brine draw
Refer to problem “
Improper brine draw
”
Decreasing exchange capacity of resin
Clean or replace resin bed
Loss of resin
Refer to problem
“Loss of resin”
Leak at riser tube
Verify that riser tube is seated correctly and is not
cracked
Residual hardness in
treated water
Bypass not completely closed
Close bypass
Appliance is overrunning its softening capacity
Measure the hardness of the incoming untreated
water and adjust programming accordingly
Verify operation of flow meter
Appliance fails to
regenerate
Faulty electrical supply
Verify electrical service (fuse, transformer,...)
Defective flow meter
Verify operation of flow meter
Defective PCB
Replace PCB
Defective drain solenoid
Replace drain solenoid
Control valve does not switch to regeneration
position
Check operating pressure; must be higher than 1,4
bar
Appliance uses too
much salt
Excessive water in brine cabinet
Refer to problem “Excessive water in brine
cabinet
”
System regenerates too frequently
Measure the hardness of the incoming untreated
water and adjust programming accordingly
Excessive water in
brine cabinet
Improper brine draw
Refer to problem
“
Improper brine draw
”
Improper setting of refill cycle
Verify setting of refill cycle
Missing refill flow control
Verify that refill flow control is installed and
properly sized
Leak from control valve to brine cabinet
Clean or replace plunger and solenoid diaphragm of
refill solenoid
Check seal between brine draw check ball and brine
draw restrictor
Salt taste in treated
water
Improper setting of brine draw/slow rinse cycle Verify setting of brine draw/slow rinse cycle
Excessive water in brine tank
Refer to problem “Excessive water in brine tank”
Improper brine draw
Refer to problem “
Improper brine draw
”
Loss of water pressure
Mineral or iron build-up in resin tank
Clean resin bed and control valve; increase
regeneration frequency
Plugged lower and/or upper distributor
Verify that distributors are free of debris
Crushed lower and/or upper distributor
Replace distributor(s)
Drain line from control
valve flows
continuously
Appliance in regeneration
Wait until regeneration finishes or manually
advance regeneration to end
Drain solenoid stuck in open position
Clean drain solenoid
Defective PCB
Replace PCB
Drain line from brine
cabinet overflow flows
continuously
Excessive water in brine cabinet
Refer to problem “Excessive water in brine
cabinet
”
Leak between control valve and pressure tank
Verify seal between control valve and pressure tank
Control valve fails to
refill brine tank
Improper setting of refill cycle
Verify setting of refill cycle
Plugged refill flow control
Clean refill flow control
Refill solenoid not opening
Verify operation of refill solenoid
Loss of resin
Lower and/or upper distributor damaged
Replace distributor(s)
Leak between riser tube and upper distributor
Verify that riser tube is seated correctly and is not
cracked
Содержание IQsoft
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Страница 20: ...EXPLODED VIEW COVER ASSEMBLY Page 20 ...
Страница 22: ...EXPLODED VIEW VALVE BODY ASSEMBLY Page 22 ...
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