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TROUBLESHOOTING 

 

 

 

Page 14 

 

 

PROBLEM 

CAUSE

 

SOLUTION

 

Hard (untreated) water 
to service

 

Open or defective bypass 

Close or replace bypass 

Appliance in regeneration 

Wait  until  regeneration  finishes  or  manually 
advance regeneration to end 

No salt in brine cabinet 

Add salt and initiate regeneration manually 

Salt bridging 

Break  salt  bridge(s)  and  initiate  regeneration 
manually 

Change in raw water hardness 

Measure  the  hardness  of  the  incoming  untreated 
water and adjust programming accordingly 

Appliance fails to regenerate 

Refer to problem “

Appliance fails to regenerate

” 

 

Improper brine draw 

Refer to problem “

Improper brine draw

 

Decreasing exchange capacity of resin 

Clean or replace resin bed 

Loss of resin 

Refer to problem 

“Loss of resin”

 

Leak at riser tube 

Verify that riser tube is seated correctly and is not 
cracked     

Residual hardness in 
treated water

 

Bypass not completely closed  

Close bypass 

Appliance is overrunning its softening capacity  

Measure  the  hardness  of  the  incoming  untreated 
water and adjust programming accordingly 

 

Verify operation of flow meter 

Appliance fails to 
regenerate 

Faulty electrical supply 

Verify electrical service (fuse, transformer,...) 

Defective flow meter 

Verify operation of flow meter 

Defective PCB 

Replace PCB 

Defective drain solenoid 

Replace drain solenoid 

Control  valve  does  not  switch  to  regeneration 
position 

Check operating pressure; must be higher than 1,4 
bar 

Appliance uses too 
much salt

 

Excessive water in brine cabinet  

Refer to problem “Excessive water in brine 

cabinet

 

System regenerates too frequently  

Measure  the  hardness  of  the  incoming  untreated 
water and adjust programming accordingly 

Excessive water in 
brine cabinet

 

Improper brine draw 

Refer to problem 

Improper brine draw

 

Improper setting of refill cycle  

Verify setting of refill cycle  

Missing refill flow control 

Verify  that  refill  flow  control  is  installed  and 
properly sized 

Leak from control valve to brine cabinet 

Clean or replace plunger and solenoid diaphragm of 
refill solenoid 
Check seal between brine draw check ball and brine 
draw restrictor 

Salt taste in treated 
water 

Improper setting of brine draw/slow rinse cycle   Verify setting of brine draw/slow rinse cycle 
Excessive water in brine tank 

Refer to problem “Excessive water in brine tank” 

 

Improper brine draw 

Refer to problem “

Improper brine draw

 

Loss of water pressure

 

Mineral or iron build-up in resin tank 

Clean  resin  bed  and  control  valve;  increase 
regeneration frequency  

Plugged lower and/or upper distributor  

Verify that distributors are free of debris  

Crushed lower and/or upper distributor 

Replace distributor(s) 

Drain line from control 
valve flows 
continuously 

Appliance in regeneration 

Wait  until  regeneration  finishes  or  manually 
advance regeneration to end 

Drain solenoid stuck in open position 

Clean drain solenoid 

Defective PCB 

Replace PCB 

Drain line from brine 
cabinet overflow flows 
continuously 

Excessive water in brine cabinet 

Refer to problem “Excessive water in brine 

cabinet

 

Leak between control valve and pressure tank 

Verify seal between  control valve and pressure tank 

Control valve fails to 
refill brine tank

 

Improper setting of refill cycle  

Verify setting of refill cycle  

Plugged refill flow control 

Clean refill flow control 

Refill solenoid not opening 

Verify operation of refill solenoid  

Loss of resin

 

Lower and/or upper distributor damaged 

Replace distributor(s) 

Leak between riser tube and upper distributor 

Verify that riser tube is seated correctly and is not 
cracked     

Содержание IQsoft

Страница 1: ... 2018 erie water treatment TM EN IQ CS Rev2018 06 Technical Manual WATER SOFTENER Models IQ CS ...

Страница 2: ...6 Electronic control panel Page 7 Maintenance Page 12 Hydraulic flow diagrams Page 13 Troubleshooting Page 14 Electrical wiring diagram Page 16 Default configuration parameter settings Page 17 Exploded view System Page 18 Exploded view Cover assembly Page 20 Exploded view Valve body assembly Page 22 Exploded view Valve head assembly Page 24 Technical data Page 25 ...

Страница 3: ...be undertaken by a competent person aware of the local codes in force All plumbing and electrical connections must be done in accordance with local codes Before setting up the appliance make sure to check it for any externally visible damage do not install or use when damaged Use a hand truck to transport the appliance To prevent accident or injury do not hoist the appliance over your shoulder Do ...

Страница 4: ... the minimum OPERATING TEMPERATURE MIN MAX 2 48 C 35 120 F do not install the appliance in an environment where high ambient temperatures e g unvented boiler house or freezing temperatures can occur the appliance cannot be exposed to outdoor elements such as direct sunlight or atmospheric precipitation do not install the appliance too close to a water heater keep at least 3 m 10 ft of piping betwe...

Страница 5: ...er 1 Install the 3 valve bypass system 2 Screw the connection kit with nuts onto the elbow connections of the appliance make sure to install the gasket seals Tighten the nuts firmly by hand 3 Connect the 3 valve bypass system to the adaptors on the in and out elbow connections 4 Connect the mains water supply to the inlet of the 3 valve bypass system 5 Connect the house application to the outlet o...

Страница 6: ...discoloration close the tap 7 Check the appliance and all hydraulic connections for leaks After the first regenerations of the appliance some slight discoloration of the treated water might occur This is totally harmless and will disappear rapidly BRINE CABINET 1 Add water conditioner salt to the brine cabinet ELECTRONIC CONTROL PANEL 1 Program the electronic controller ADJUSTMENT RESIDUAL HARDNES...

Страница 7: ...e appliance will continue to operate normally it is recommended to have preventive maintenance performed by a professional To reset the maintenance reminder simply access the configuration parameters programming mode SERVICE MODE In service mode the display shows on 1st line the time of day and the remaining capacity on 2nd line alternately every 5 seconds the total volume of water used since comm...

Страница 8: ... of full days away from home or deactivate the holiday mode OFF Once the control panel is back in service mode the display will show The holiday mode is automatically cancelled when a regeneration is manually initiated PROGRAMMING INSTRUCTIONS BASIC SETTINGS Before entering the programming mode make sure that the appliance is in service mode In case no button is pressed in a period of 5 min the co...

Страница 9: ...ss the up or down button to set the volume of resin 7 Press the scroll button again the display will show Press the up or down button to set the number of days between regenerations 8 Press the scroll button again the display will show Press the up or down button to set the length of the regeneration cycle Press the scroll button again to advance to the next regeneration cycle Eco Refill Cycle 1 B...

Страница 10: ...ng a service intervention these parameters can be helpful to identify the cause of a problem or malfunction Before entering the Diagnostics mode make sure that the appliance is in service mode In case no button is pressed in a period of 5 min the control panel will automatically return to the service mode ACCESSING THE DIAGNOSTICS MODE 1 Press the scroll button and hold it for 6 sec until the disp...

Страница 11: ...OSED WITH 3 VALVE BYPASS SYSTEM not included Picture 9 a SERVICE POSITION bypass valve is CLOSED inlet valve to appliance is OPEN outlet valve from appliance is OPEN Picture 9 b BYPASS POSITION bypass valve is OPEN inlet valve to appliance is CLOSED outlet valve from appliance is CLOSED Picture 9 c MAINTENANCE POSITION bypass valve is OPEN inlet valve to appliance is OPEN outlet valve from applian...

Страница 12: ...s in any device plumbed in in your water distribution system a proliferation of bacteria is possible especially in case of stagnant water Therefore this appliance is equipped with a days override feature that will automatically rinse the resin bed periodically even in case of low or absence of water usage If the power supply to the appliance is disconnected for a longer period of time we recommend...

Страница 13: ...HYDRAULIC FLOW DIAGRAMS Page 13 SERVICE REFILL BRINE PREP BRINE DRAW SLOW RINSE FAST RINSE SERVICE REFILL BRINE PREPARATION BRINE DRAW SLOW RINSE FAST RINSE ...

Страница 14: ...essive water in brine cabinet Improper brine draw Refer to problem Improper brine draw Improper setting of refill cycle Verify setting of refill cycle Missing refill flow control Verify that refill flow control is installed and properly sized Leak from control valve to brine cabinet Clean or replace plunger and solenoid diaphragm of refill solenoid Check seal between brine draw check ball and brin...

Страница 15: ... draw restrictor Plugged injector filter Clean injector filter Restricted drain line Verify drain line for kinks or restrictions Restricted brine line Verify brine line for kinks or restrictions Leak in brine line Verify brine line and connections for air leakage No water in brine tank Refer to problem Control valve fails to refill brine tank Fast rinse solenoid remains open Verify operation of fa...

Страница 16: ...G DIAGRAM Page 16 flow meter power lead auxilliary contacts 2 x 24 VDC max 500mA AUX1 LED light brine cabinet AUX2 Function can be programmed refill solenoid marked RF backwash solenoid marked BW drain solenoid key pad ...

Страница 17: ...ACKWASH min 0 0 0 0 Cycle 4 BRINE DRAW SLOW RINSE min 24 24 35 53 Cycle 5 FAST RINSE min 2 3 4 6 Regen Dlyd Immd Dlyd Immd Dlyd Immd Dlyd Immd Regen 2 00 2 00 2 00 2 00 Salt alarm ON ON ON ON Alarm interval Regens 8 8 7 9 Rsrv Variable Variable Variable Variable Auxilliary contact 2 Regen Regen Regen Regen 1 When the Hardness Unit is changed in the Basic Settings the Exchange capacity per liter re...

Страница 18: ...EXPLODED VIEW SYSTEM Page 18 ...

Страница 19: ...sembly 9 38548 Screw rivet 3x 10 39001 Salt lid 11 H1015 2 Brine line polytube to be ordered per meter 12 74179 Brine line filter 13 H1016 2 Brine well cap top 14 74258 Quick fit elbow 3 8 15 38530 Brine valve assembly 464 to be cut to length 16 BW3 5 0352 Brine well 9L BW3 5 043 Brine well 11L BW3 5 0583 Brine well 18L BW3 5 0837 Brine well 26L 17 H1016 4 Brine well cap bottom 18 74143 74170 Drai...

Страница 20: ...EXPLODED VIEW COVER ASSEMBLY Page 20 ...

Страница 21: ...B housing back 3 74360 Printed Circuit Board 24VDC 4 39020 PCB housing front assembly 5 39000 Main cover 6 74343 Back wash solenoid cable marked BW 7 74340 Refill solenoid cable marked RF 8 72561 Drain solenoid cable 9 72519 Flow meter cable 10 74307 Power cord 11 72263 Twist lock clamp power cord 12 74382 Led brine cabinet ...

Страница 22: ...EXPLODED VIEW VALVE BODY ASSEMBLY Page 22 ...

Страница 23: ...te drain flow adjuster 24 19 19 Clip drain flow adjuster 25 186 134 O ring drain flow adjuster 2x 26 541 238 Drain flow adjuster 27 529 244 O ring drain port 28 467 216 Seal body stem Incl in repair kit A 29 72605 Body stem Incl in repair kit A repair kit B 30 185 024 1 O ring seat insert small Incl in repair kit A 31 541 204 Seat insert Incl in repair kit A 32 185 029 1 O ring seat insert large I...

Страница 24: ...1 74328 Screw valve head 2 74375 Valve head 3 541 300 J Drain flow control 2 6 gpm 4 74371 Filter drain solenoid 5 74364 O ring valve head 2x 6 74376 Holder solenoid valve head 7 74353 Clip valve head 8 74346 Solenoid assembly 9 74345 Solenoid coil Recommended Spare Part ...

Страница 25: ... proportional minimum of 40 Dimensions weights Model IQ CS Resin Ltr 9 12 18 26 Width mm W 280 Height mm H 497 575 728 982 Depth mm D 438 Depth including bypass mm 540 Height inlet outlet mm 375 453 606 860 Height inlet outlet including bypass mm 381 459 612 866 Weight kg 15 5 20 0 26 5 36 0 Weight including bypass kg 16 0 20 5 27 0 36 5 Maximum salt storage capacity kg 13 17 23 35 Model IQ CS Res...

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Страница 28: ...erie water treatment a division of Aquion Inc www eriewatertreatment com ...

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