LBI-39190
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TROUBLESHOOTING GUIDE
The Data Advantage VME Chassis power must be off when removing or inserting the MVME147 or VCOM24
boards.
WARNING
Some of the actions below should only be performed by Ericsson Service Representatives. If a problem can not
be resolved or the corrective action involves checking Data Advantage hardware, contact your Ericsson
Service Representative.
Troubleshooting tools
When trying to correct problems, the following tools can be useful in locating problems:
(1) System startup report in /cnfg/system.rpt file
(2) Activity log in the /activity directory
(3) Basic statistics in /activity statfile.txt file
(4) Extended statistics in /activity statfile.txt file
(5) ICMP messages
Tools
Using Tools
Useful Information
System startup
report
Log into the Data Advantage command shell and
view the system.rpt file in the /cnfg directory.
IP address <-> EDACS address
mappings, Data Advantage Error
Retry parameters, enabled features,
port directions and more.
ICMP message
Use network utility “ping”, either as part of a
TCP/IP protocol stack or stand-alone program.
Different types of ICMP error
messages
Activity log
Log into the Data Advantage command shell and
execute the commands:
(1) “log -m all” for all Information, Warning and
Error messages.
(2) “log -w all” for all Warning and Error
messages.
The message text, the timestamp,
the name and the line number of the
source programs that generate the
messages.
Basic statistics
Log into the Data Advantage command shell and
execute the command “stats -b”
The number, size, rate and direction
of messages on each board of the
Data Advantage.