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5

Available  

Reports

A report is like a 
snapshot in time of 
business activities. Use 
this data to help you 
make crucial business 
decisions.

Press the 

[REPORTS]

 

hot key to launch the 
Reports menu.

Reports: Main Menu

Audit

 

Report

  Prints detail information for each transaction and a 

totals summary for each card type and transaction type. 

Summary

 

Report 

 

Prints totals by card type and transaction type.

Clerk/Cashier

 

Report 

 

Launches Clerk/Cashier Reports menu 

options. (See 

Reports: Clerk/Cashier Reports Menu

.)

Reprint 

 

Reprints a receipt from the batch.

Antq Auth 

 

Prints an authorization report from a previous date.

Settlement

 

Report 

 Prints settlement status and transaction totals.

Shift

 

Report 

 

Prints detail information for each transaction and a 

summary report for each shift, if enabled.

Performance

 

Report 

 Prints a summary of transaction counts and 

communications statistics.

History

 

Report 

 Prints a summary of transaction totals from a set 

number of days (5, 10, 15, 30).

HCS Batch Inquiry

 

Report 

 Prints the status of the current batch 

as reported by the host (Chase Paymentech).

GC Cash Out

 

Report 

 Prints a list of cashed-out gift card 

redemptions by clerk/cashier.

GC Audit

  Prints a list of gift card transaction details by transaction 

type.

GC Summary

  Prints a list of gift card transactions and totals.

GC Clerk

  Prints a list of gift card transaction details by clerk/cashier.

Reports: Clerk/Cashier Reports Menu

Detail Report

  

Prints detail information on all transactions 

performed by all clerks/cashiers, or a specific clerk/cashier.

Summary Report

  

Prints totals by card type and transaction type 

performed by all clerks/cashiers, or a specific clerk/cashier.

ID Table Report

  

Prints a list of all clerks/cashiers currently signed 

on.

Содержание T4200 Series

Страница 1: ...QUICK REFERENCE GUIDE EquinoxT4200 Series This Quick Reference Guide will guide you through understanding your terminal s functionality and navigation and will help you with troubleshooting ...

Страница 2: ... andT4205 formerly Hypercom Optimum Contents GETTING STARTED Available Transaction Types 3 Clerk and Cashier Setup 4 Available Reports 5 Gift Card Transaction Types Opt 6 Navigating Your Terminal 7 Settling the Batch 7 REFERENCE Prompt Q A 8 AVS Response Codes 9 Common Error Codes 10 ...

Страница 3: ... does not charge the consumer until the transaction has been added to the batch by way of a force transaction Press FUNCTION 9 and ENTER Force Sale Perform a force sale when the terminal cannot reach the host Chase Paymentech to authorize a transaction or to finalize an Auth Only transaction Contact your voice authorization center for an authorization code and then perform the transaction Press EN...

Страница 4: ...k cashier setup allows you to manage IDs Access the feature by pressing FUNCTION 78 and ENTER Debit Transactions To initiate Debit Sale A sale transaction using a debit card and PIN the card must be present Select Sale Debit Refund Perform a debit refund to return money to a cardholder s account the card must be present May not be available for all card issuers Select Refund Credit Transactions To...

Страница 5: ...ach shift if enabled Performance Report Prints a summary of transaction counts and communications statistics History Report Prints a summary of transaction totals from a set number of days 5 10 15 30 HCS Batch Inquiry Report Prints the status of the current batch as reported by the host Chase Paymentech GC Cash Out Report Prints a list of cashed out gift card redemptions by clerk cashier GC Audit ...

Страница 6: ...en previously activated Select Activation Redemption Decreases the value stored on the consumer s gift card account This transaction is performed when a consumer uses the card to purchase goods or services Select Redemption Balance Inquiry Print a receipt that displays the customer s available gift card balance without changing it Scroll to and select Balance Inquiry Force Perform a force redempti...

Страница 7: ...and open a new batch for logging and accumulating transactions Your Equinox terminal uses a Terminal Capture System TCS meaning it stores transactions throughout the day and sends batch totals of sales and refunds to the host Chase Paymentech after the close of business There are two settlement options 1 MANUAL SETTLEMENT If your terminal is set to manually settle select Settle from the main menu ...

Страница 8: ...return to the main menu CARDTYPE Transaction CXXX from Card Key the V Code from the card and press ENTER CARDTYPE Transaction Duplicate Trans Add Press ENTER if the duplicate transaction should be processed Press CLEAR if the duplicate transaction should be cancelled CARDTYPE Transaction Enter Approval Code Key in the approval code and press ENTER Note Terminal will only accept an approval code of...

Страница 9: ...tion VISA MC AMEX Disc X Match Address and 9 digit ZIP code Y Match Address and ZIP code for Discover address only matches A Partial Address matches ZIP code does not for Discover both address and ZIP match W Partial 9 digit ZIP code matches address does not for Discover no data from issuer Z Partial ZIP code matches address does not N No match Neither address nor ZIP code match U Unavailable AVS ...

Страница 10: ...digits keyed do not match the account number from the card s magnetic stripe Re key the last four digits of the card number If the problem persists ask for another form of payment as the card may be fraudulent Please Try Again CE Communications error Check the line or network then retry the transaction Expired Card The card s expiration date has passed Ask for another form of payment Settlement Re...

Страница 11: ...11 ...

Страница 12: ...POS 0503 08 12 2012 Chase Paymentech Solutions LLC All rights reserved ...

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