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3

Credit Transactions

To initiate

Check-In

  Perform this transaction to create a 

folio for the guest and authorize, but not yet 
charge, a specific amount on a credit card; the 
card may or may not be present.

Select

 Check-In

.

Check-Out  

Perform this transaction to close 

the guest’s folio and charge the original card, 
or authorize and charge a different credit, debit 
or gift card.

Select

 

Check-Out

.

Re-Auth 

A re-authorization must be 

performed if the guest’s charges exceed the 
amount originally authorized on the card, but 
the guest is not yet checking out.

Select

 Re-Auth

.

Re-Check-In  

Perform this transaction to 

re-open a previously closed folio.

Press

 

[FUNCTION]

[16]

 and 

[ENTER]

.

Update

  An update should be performed to 

modify the check-in date, check-out date, folio 
number or room number of a guest’s folio.

Press

 [ENTER]

.

 

Select 

Transaction

Lodging 

and 

Update

.

Credit Sale

  A sale transaction using a credit 

card; the card may or may not be present. 

Select 

Sale

.

Auth Only

  

An authorization-only transaction 

provides an approval, but does not charge the 
consumer until the transaction has been added 
to the batch by way of a force transaction. 

Press

 

[FUNCTION]

[9]

 and 

[ENTER]

.

Force Sale

  Perform a force sale when the 

terminal cannot reach the host (Chase 
Paymentech) to authorize a transaction, or to 
finalize an Auth Only transaction. Contact your 
voice authorization center for an authorization 
code, and then perform the transaction.

Press 

[ENTER]

Select 

Transaction 

and

 

Force

.

Force Check-In/Check-Out

  Perform a force 

check-in or check-out when the terminal 
cannot reach the host (Chase Paymentech) to 
authorize a transaction, or to finalize an Auth 
Only transaction. Contact your voice 
authorization center for an authorization code, 
and then perform the transaction.

Press 

[ENTER]

Select 

Transaction

Lodging 

and 

Force CKIN 

or 

Forc CKOUT

.

Refund

  

Perform a refund to return money to a 

cardholder’s account from a credit sale 
completed in a closed batch (i.e., previous 
day). May also be used to adjust a previous 
transaction.

Press 

[ENTER]

Select 

Transaction 

and 

Refund

.

Available  

Transaction  

Types

Your terminal  
supports various 
transaction types.  

Refer to this section for 
information on what 
transactions are 
available, when to use 
them, and how to begin 
the transaction.

Содержание T4200 Series

Страница 1: ...QUICK REFERENCE GUIDE EquinoxT4200 Series This Quick Reference Guide will guide you through understanding your terminal s functionality and navigation and will help you with troubleshooting ...

Страница 2: ... andT4205 formerly Hypercom Optimum Contents GETTING STARTED Available Transaction Types 3 Clerk and Cashier Setup 4 Available Reports 5 Gift Card Transaction Types Opt 6 Navigating Your Terminal 7 Settling the Batch 7 REFERENCE Prompt Q A 8 AVS Response Codes 9 Common Error Codes 10 ...

Страница 3: ... does not charge the consumer until the transaction has been added to the batch by way of a force transaction Press FUNCTION 9 and ENTER Force Sale Perform a force sale when the terminal cannot reach the host Chase Paymentech to authorize a transaction or to finalize an Auth Only transaction Contact your voice authorization center for an authorization code and then perform the transaction Press EN...

Страница 4: ...k cashier setup allows you to manage IDs Access the feature by pressing FUNCTION 78 and ENTER Debit Transactions To initiate Debit Sale A sale transaction using a debit card and PIN the card must be present Select Sale Debit Refund Perform a debit refund to return money to a cardholder s account the card must be present May not be available for all card issuers Select Refund Credit Transactions To...

Страница 5: ...ach shift if enabled Performance Report Prints a summary of transaction counts and communications statistics History Report Prints a summary of transaction totals from a set number of days 5 10 15 30 HCS Batch Inquiry Report Prints the status of the current batch as reported by the host Chase Paymentech GC Cash Out Report Prints a list of cashed out gift card redemptions by clerk cashier GC Audit ...

Страница 6: ...en previously activated Select Activation Redemption Decreases the value stored on the consumer s gift card account This transaction is performed when a consumer uses the card to purchase goods or services Select Redemption Balance Inquiry Print a receipt that displays the customer s available gift card balance without changing it Scroll to and select Balance Inquiry Force Perform a force redempti...

Страница 7: ...and open a new batch for logging and accumulating transactions Your Equinox terminal uses a Terminal Capture System TCS meaning it stores transactions throughout the day and sends batch totals of sales and refunds to the host Chase Paymentech after the close of business There are two settlement options 1 MANUAL SETTLEMENT If your terminal is set to manually settle select Settle from the main menu ...

Страница 8: ...return to the main menu CARDTYPE Transaction CXXX from Card Key the V Code from the card and press ENTER CARDTYPE Transaction Duplicate Trans Add Press ENTER if the duplicate transaction should be processed Press CLEAR if the duplicate transaction should be cancelled CARDTYPE Transaction Enter Approval Code Key in the approval code and press ENTER Note Terminal will only accept an approval code of...

Страница 9: ...tion VISA MC AMEX Disc X Match Address and 9 digit ZIP code Y Match Address and ZIP code for Discover address only matches A Partial Address matches ZIP code does not for Discover both address and ZIP match W Partial 9 digit ZIP code matches address does not for Discover no data from issuer Z Partial ZIP code matches address does not N No match Neither address nor ZIP code match U Unavailable AVS ...

Страница 10: ...digits keyed do not match the account number from the card s magnetic stripe Re key the last four digits of the card number If the problem persists ask for another form of payment as the card may be fraudulent Please Try Again CE Communications error Check the line or network then retry the transaction Expired Card The card s expiration date has passed Ask for another form of payment Settlement Re...

Страница 11: ...11 ...

Страница 12: ...POS 0503 08 12 2012 Chase Paymentech Solutions LLC All rights reserved ...

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