Troubleshooting
Problem
Possible Cause
Solution
The unit is
not operating
Check the power
connection
Check if water tank in
unit is full
Check the room
temperature
The unit
works with
reduced
capacity
Insert the power cord
securely into the wall outlet
Empty the water tank by
removing the drain plug
The operating temperature
range is 41-95
º
F (5-35
℃)
Check the air filter for
debris
Check if the air duct is
blocked
Check if the room door
or window is open
Check if the desired
operating mode is
selected and the
temperature is properly
set
Water
Leakage
Overflow while moving
the unit
Check if the drain hose
is securely attached and
kinked or bent
Excessive
Noise
Check if the unit is
securely positioned
Check if any loose,
vibrating parts
Noise sounds like
water flowing
Replace the air filter as
necessary
Clear the obstacle
Keep the door and
windows closed
Set the mode and
temperature at proper
set-point according to
the manual
Check if the exhaust
hose is detached
Make sure the exhaust
hose is securely attached
Empty the water tank
before transport
Secure and straighten the
hose
Place the unit on flat and
firm ground
Secure and tighten the
parts
Noise comes from flowing
refrigerant. This is normal
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