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Terms and conditions of the ADEO SERVICES manufacturer warranty
Adeo Services offers a manufacturer warranty on its products.
> The scope of the Adeo Services manufacturer warranty:
Adeo Services products are designed and built to provide qu ality performance for normal use. If a product proves to be
defective during the warranty period under normal use, it is Adeo Services' responsibility to repair or replace it.The Adeo
Services warranty covers the repair or replacement (at the discretion of Adeo Services) of your device marketed by Adeo
Services if it proves to be defective due to a material or manufacturing defect during the warranty period. In case of
unavailability of a part required for proper functioning of the product, Adeo Services commits to replacing it with a part of
equivalent characteristics and performance levels
The implementation of this warranty does not affect the exercise of your rights under the legal warranties provided by the civi l
code and the consumer code.
> Cases excluded from the coverage of the Adeo Services manufacturer warranty:
The Adeo Services manufacturer warranty is not intended to apply in the cases listed below:
- Normal wear and tear of the product and/or its components, (e.g. fuse, belt, brush, batteries, filters, protective
coating, etc.)
- Accidental damage (due to dropping the product, impact or improper installation of the product)
- Damage resulting from use that does not comply with the information in the user manual and/or packaging (e.g.
incorrect power supply voltage)
- Damage caused by failure to comply with the product maintenance recommendations.
- Damage caused by external sources such as transportation, weather, power failure or power surges.
- Cosmetic damage, including, but not limited to, scratches, scuffs, or broken plastic components,
- Failures caused by Acts of God (events beyond the control of Adeo Services, unforeseeable at the time of sale of
the product and the effects of which could not be avoided by appropriate measures (e.g. natural disasters).
- Failures caused by:
°Negligent use, misuse, mishandling or careless use of the product.
°Use not in accordance with the product user manual.
Use of the product for purposes other than normal domestic use in the country where it was purchased.
Use of parts that are not assembled or installed in accordance with Adeo Services installation instructions.
°Use of parts and accessories that are not genuine Adeo Services
components.
°Faulty installation or assembly.
°Repairs or modi cations performed by parties other than those authorized by Adeo Services or its authorized agents.
- The warranty will also not be valid if the serial number or the nameplate of the product (if the product has a
nameplate) is removed or defaced.
- If Adeo Services receives information from competent public authorities that the product has been stolen.
> What are the terms and conditions for implementing the warranty?
The terms and conditions for implementing the Adeo Services warranty are as follows
- The warranty takes effect on the date of purchase (or on the date of delivery if later).
- A proof of delivery/purchase is required prior to performing any operation on your device under warranty. Please note
that without this proof, any work to be done will be subject to an estimate, which must be accepted by the customer
before any work can be done. Please keep your purchase receipt or delivery note.
- All work will be performed by Adeo Services or its authorized service providers.
- Any replaced part becomes the property of Adeo Services
- The repair or replacement of your device under warranty does not extend the warranty period.
- The warranty does not affect the exercise of your rights under the legal warranties provided by the civil code and the
consumer code.
- To make use of this warranty, you must contact the brand company from which you purchased your product.
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