QX5
QXFXO4/QXISDN4/QXE1T1/QXFXS24; (SW Version 6.0.x)
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QXFXO4/QXISDN4/QXE1T1/QXFXS24 Manual II: Administrator’s Guide
Call History
The
Call History
page allow collecting the call events and their parameters over the QX, i.e. incoming and outgoing calls reporting.
It contains three tables
and provides reports on
successful, not successful and missed incoming and outgoing calls for the current extension only. The page also gives a possibility
to filter the collected
Call History
based on various criteria. The search components are as follows.
•
The
From
and
To
text fields are used to search by date and
time. The data must be inserted in the following format: dd-
mm-yyyy hh:mm:ss or dd-Mon-yyyy hh:mm:ss. The
From
field has to indicate an earlier date and time than the
To
field.
If the entered data does not correspond with this condition,
the “Minimal date should be less than maximal date” error
message prevents statistics filtering.
•
The
From
and
To
drop down lists are used to search by
duration. The duration needs to be specified from the listed
values. The
From
field has to indicate a shorter duration than
the
To
field. If the entered data does not correspond with this
condition, the “Minimal duration should be less than maximal
duration” error message prevents statistics filtering.
•
Called Phone
requires the called party’s SIP address,
extension or PSTN number as a search criteria.
•
Calling Phone
requires the caller party’s SIP address,
extension or PSTN number as a search criteria. For
Called
and
Calling
Phone
wildcards are available (see chapter
). If the defined caller or called
addresses are inserted incorrectly the “Calling (Called)
address is incorrect” error will prevent filtering.
Fig.II- 207: Extension’s Call History page
The
Call History- Successful Calls, Missed Calls and NonSuccessful Calls
tables list the successful, missed and not successful incoming and outgoing
calls and their parameters (Call Start Time, Call durations, Calling and Called phones) for the current extension. Each column heading in the tables are
created as links. By clicking on the column heading, the table will be sorted by the selected column. Upon sorting (ascending or descending), arrows will be
displayed close to the column heading.
Number or records
displays the current number of statistics entries in the table. For Successful calls
Total Duration, Maximum Duration, Average
Duration
and
Minimum Duration
are displayed at the top of the table.
Call Detail
column is present in the
Non Successful Calls
table only and indicates the reason of the call being unsuccessful.
Filter
performs a search procedure by the selected criteria. The search may be conducted with several criteria at once.
The
Records per page
are
used to select the number of displayed statistic records per page. The
Previous
and
Next
can be utilized to switch between
these pages.
To Filter the Call History
1.
Enter the desired search criteria.
2.
Click on the
Filter
button to search call reports within the
Call History
table.
Please Note:
To return to the complete statistics table clear all search criteria and press
Filter
.
