❏
Windows
Click
Settings
next to the
Borderless
checkbox on the printer driver's
Main
tab, and then change the settings.
❏
Mac OS X
Change the
Expansion
setting from the print dialog's
Print Settings
menu.
Paper Is Smeared or Scuffed
❏
When horizontal banding appears or the top or bottom of the paper is smeared, load paper in the correct
direction and slide the edge guides to the edges of the paper.
❏
When vertical banding appears or the paper is smeared, clean the paper path.
❏
When performing manual 2-sided printing, make sure that the ink is completely dry before reloading the paper.
Related Information
&
“Loading Paper in the Rear Paper Feed” on page 21
&
“Cleaning the Paper Path” on page 79
&
“Print Quality is Poor” on page 106
Printed Characters Are Incorrect or Garbled
❏
Connect the USB cable securely to the printer and the computer.
❏
Cancel any paused print jobs.
❏
Do not put the computer manually into the
Hibernate
mode or the
Sleep
mode while printing. Pages of garbled
text may be printed next time you start the computer.
Related Information
&
“Canceling Printing” on page 51
The Printed Image Is Inverted
Clear any mirror image settings in the printer driver or the application.
❏
Windows
Clear
Mirror Image
on the printer driver's
More Options
tab.
❏
Mac OS X
Clear
Mirror Image
from the print dialog's
Print Settings
menu.
The Printout Problem Could Not be Cleared
If you have tried all of the solutions and have not solved the problem, try uninstalling and then reinstalling the
printer driver.
Related Information
&
“Uninstalling Applications” on page 96
&
“Installing Applications” on page 98
User's Guide
Solving Problems
109