Code
Problem
Solution
428
The destination was wrong or the destination does
not exist.
Select
Settings
>
General Settings
>
Fax Settings
>
Receive Settings
>
Save/Forward Settings
, and
then check the settings of the folder selected in
Destination
.
Related Information
&
&
“Printing Using a Network Service” on page 180
&
“Available Paper and Capacities” on page 25
&
“Cannot Save Scanned Images to the Shared Folder” on page 209
Checking the Printer Status - Windows
1.
Access the printer driver window.
2.
Click
EPSON Status Monitor 3
on the
Maintenance
tab, and then click
Details
.
You can check the printer status, ink levels, and error status.
Note:
If
EPSON Status Monitor 3
is disabled, click
Extended Settings
on the
Maintenance
tab, and then select
Enable
EPSON Status Monitor 3
.
Related Information
&
“Accessing the Printer Driver” on page 58
Checking the Printer Status - Mac OS
1.
Select
System Preferences
from the
menu >
Printers & Scanners
(or
Print & Scan
,
Print & Fax
), and
then select the printer.
2.
Click
Options & Supplies
>
Utility
>
Open Printer Utility
.
3.
Click
EPSON Status Monitor
.
You can check the printer status, ink levels, and error status.
Checking the Software Status
You may be able to clear the problem by updating the software to the latest version. To check the software status,
use the software update tool.
Related Information
&
“Software Update Tools (Software Updater)” on page 177
&
“Installing the Latest Applications” on page 177
User's Guide
Solving Problems
187
Содержание WF-C5710 Series
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