Epson SC-S80600 - GMG Quick Start Guide page 9
7
Troubleshooting / Q&A
7.1
Epson Control Dashboard
Q: Is the Epson Control Dashboard mandatory to use the SC-S80600?
A: It is strongly recommended to use the Epson Control Dashboard together with the SC-S80600 to maintain and control
the physical media settings. However, it is possible to use the printer without the Control Dashboard.
Q: Is the Epson Control Dashboard part of the ColorProof installer?
A: No. The Epson Control Dashboard must be downloaded, installed and configured separately.
Q: I can’t access the Control Dashboard in my browser.
A: Open port 30561 TCP on the used PC (Outbound connection) and open port 30561 TCP on the Control Dashboard PC
(Inbound connection).
Q: How do I connect ColorProof with the Epson Control Dashboard?
A: Ensure that Control Dashboard, printer and GMG ColorProof are installed in the same sub net and that TCP/IP is used
as printer connection in GMG ColorProof.
7.2
GMG ColorProof and OpenColor
Q: Calibration Creation Wizard does not find the measuring device that is attached to my PC.
A: Make sure, that the measuring device is activated in the Systems menu -> Used Measuring Devices.
Q: Can I use the Calibration Creation Wizard to recalibrate the printer?
A: No. To recalibrate the printer, the normal Calibration Wizard must be used.
Q: Where can I see or modify the advanced media settings in GMG ColorProof?
A: There is no possibility to see or modify the advanced media settings in GMG ColorProof. All media settings are
managed in the Epson Control Dashboard.
Q: Does the SC-S80600 support multi-layer printing?
A: No. Layered printing with “feedback to origin" (print one layer first, revert media to origin, print second layer on top) is
not available on the SC-S80600.
Q: Is it possible to use white and metallic ink in one job?
A: No. The SC-S80600 can only be equipped with either white or metallic ink resulting in two different ink sets. Switching
from one special ink to the other requires a manual change of the ink configuration on the printer.
Q: How can I share Projects and Output Conditions with other ColorProof instances?
A: Before it is possible to download Output Conditions or Projects to GMG ColorProof, it is required to first export and
import the Media Set (including its unique media ID). Otherwise, a download will not be possible.
