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Troubleshooting

9-3

Diagnosing the Problem

Troubleshooting printer problems is best handled in two easy
steps: first diagnose the problem, then apply likely solutions until
the problem is fixed. The information that you need to diagnose
the most common problems is provided by the printer’s control
panel lights and by the Status Monitor utility.

Use the information presented in this chapter to pinpoint the
source of your problem, then apply the recommended solutions
until the problem is solved.

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Содержание Stylus Photo 875 DC

Страница 1: ...e U S failure to strictly comply with SEIKO EPSON CORPORATION s operating and maintenance instructions SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION SEIKO EPSON CORPORATION shall not be held liable for ...

Страница 2: ... 2 ...

Страница 3: ...apter 1 Paper Handling Loading Plain Paper 1 2 Loading Special Paper and Other Media 1 3 About special media cleaning sheets 1 6 Loading Envelopes 1 6 Using EPSON Photo Paper 4 x 6 inch 200 x 300 mm 1 7 Loading Photo Paper 1 8 Removing the perforated margins 1 9 Storing EPSON Photo Paper 1 11 Using Roll Paper 1 11 Using the Roll Paper Holder 1 12 Using cut roll paper 1 18 Printing on roll paper 1 ...

Страница 4: ...ewing your printout 2 24 Using the Printer Utilities 2 27 Status Monitor 3 2 28 Nozzle Check 2 28 Head Cleaning 2 29 Print Head Alignment 2 29 Printer and Option Information 2 29 Speed Progress 2 31 Monitoring Preferences 2 32 Getting Information Through Online Help 2 33 Accessing help from your application 2 33 Accessing help from the Windows Start menu 2 34 Increasing the Print Speed 2 34 Genera...

Страница 5: ...ur document 4 18 Printing two or four pages on one sheet 4 20 Printing posters 4 21 Previewing your printout 4 22 Saving print data in files 4 24 Using the Printer Utilities 4 25 EPSON StatusMonitor 4 25 Nozzle Check 4 26 Head Cleaning 4 26 Print Head Alignment 4 26 Configuration 4 26 Chapter 5 Checking Printer Status and Managing Print Jobs for Macintosh Using EPSON StatusMonitor 5 2 Accessing EP...

Страница 6: ... Chapter 8 Maintenance Checking the Print Head Nozzles 8 2 Using the Nozzle Check utility 8 2 Using the control panel buttons 8 3 Cleaning the Print Head 8 4 Using the Head Cleaning utility 8 5 Using the control panel buttons 8 8 Aligning the Print Head 8 9 Cleaning the Printer 8 10 Transporting the Printer 8 11 Chapter 9 Troubleshooting Diagnosing the Problem 9 3 Error indicators 9 4 Status Monit...

Страница 7: ...ghts came on and then went out 9 17 Only the power light is on 9 17 Paper out light is flashing or on 9 18 One of the ink out lights is flashing or on 9 18 Ink out lights are on and the other lights are flashing 9 18 Paper Doesn t Feed Correctly 9 19 Paper doesn t feed 9 19 Multiple pages feed 9 20 The paper jams 9 20 Paper isn t ejected fully or is wrinkled 9 21 Where to Get Help 9 21 Chapter 10 ...

Страница 8: ...ns Printing B 2 Paper B 2 Paper specifications B 3 Printable area B 5 Ink Cartridges B 6 Mechanical B 9 Electrical B 10 Environmental B 10 Safety Approvals B 11 System Requirements B 11 For PCs B 11 For Macintosh computers B 12 Glossary ...

Страница 9: ...ttached to the printer The shape of the AC plug varies by country be sure the plug included is the right shape for your location Remove all protective materials packed with your printer before setting up and turning on the printer Follow the instructions included with the printer to remove these materials Save all packaging and protective materials to transport the printer in the future paper supp...

Страница 10: ...ontrol Panel Functions sheet feeder edge guides output tray extension output tray printer cover paper support card access lamp card eject lever memory card slot ink cartridge clamps control panel adjust lever ink cartridge replacement button print head ...

Страница 11: ...iption P power On when the printer is on Flashes when printer is receiving data printing replacing an ink cartridge charging ink or cleaning the print head S paper out On when the printer is out of paper Load paper in the sheet feeder then press the E load eject button to resume printing Flashes when paper is jammed Remove all the paper from the sheet feeder then reload the paper If the light cont...

Страница 12: ... 4 Printer Parts and Functions ...

Страница 13: ...ame circuit as photocopiers or air conditioning systems that regularly switch on and off Avoid electrical outlets controlled by wall switches or automatic timers Keeptheentire computer system away from potentialsources of electromagnetic interference such as loudspeakers or the base units of cordless telephones Do not use a damaged or frayed power cord If you use an extension cord with the printer...

Страница 14: ...by hand otherwise you may damage the printer Always turn the printer off using the P power button When this button is pressed the P power light flashes briefly then goes out Do not unplug the printer or turn off the power to the outlet until the P power light stops flashing Before transporting the printer make sure the print head is in the home far right position and the ink cartridges are in plac...

Страница 15: ... the cartridges Be careful when you handle the used ink cartridges as there may be some ink around the ink supply port If ink gets on your skin wash the area thoroughly with soap and water If ink gets in your eyes flush them immediately with water If discomfort or vision problems remain after a thorough flushing see a doctor immediately Do not shake an ink cartridge this can cause leakage Install ...

Страница 16: ...n ink cartridge for later use be sure to protect the ink supply area from dirt and dust Store it in the same environment as the printer Note that there is a valve in the ink supplyport making covers orplugs unnecessary butcare is needed to prevent ink from staining items that the cartridge touches Do not touch the ink cartridge ink supply port or surrounding area When choosing a place for the prin...

Страница 17: ...rogram is a voluntary partnership with the computer and office equipment industry to promote the introduction of energy efficient personal computers monitors printers fax machines and copiers in an effort to reduce air pollution caused by power generation Warnings Cautions and Notes w Warnings must be followed carefully to avoid bodily injury c Cautions must be observed to avoid damage to your equ...

Страница 18: ... 10 Safety Instructions ...

Страница 19: ... 6 Loading Envelopes 1 6 Using EPSON Photo Paper 4 x 6 inch 200 x 300 mm 1 7 Loading Photo Paper 1 8 Removing the perforated margins 1 9 Storing EPSON Photo Paper 1 11 Using Roll Paper 1 11 Using the Roll Paper Holder 1 12 Using cut roll paper 1 18 Printing on roll paper 1 22 Removing the roll paper from the printer 1 29 Storing the roll paper 1 31 ...

Страница 20: ...wider than the width of your paper 2 Fan a stack of paper then tap it on a flat surface to even the edges 3 Load the stack of paper with the printable side up and the right edge of the paper resting against the right side of the sheet feeder Slide the left edge guide against the left edge of the paper Note Always load paper into the sheet feeder short edge first Make sure the paper stack fits unde...

Страница 21: ...ete list of these products When loading special media distributed by EPSON read the instruction sheets packed with the media first and keep the following points in mind Make sure the printable side of the paper is facing up when loading media into the sheet feeder See the instruction sheets packed with the media to determine which side is the printable surface Some media have cut corners to help i...

Страница 22: ...ut a support sheet or a sheet of plain paper under glossy film Ink Jet Transparencies Up to 30 transparencies Always put a sheet of plain paper under a stack of transparencies Photo Quality Self Adhesive Sheet One sheet at a time Photo Paper Up to 20 sheets For 200 300 mm Photo Paper you can only load one sheet at a time Always put a support sheet under a stack of Photo Paper Photo Stickers 16 and...

Страница 23: ...Quality Glossy Paper Transparencies or Premium Glossy Photo Paper remove each sheet from the output tray as it is printed If the paper is curled make sure to flatten it or curl it slightly toward the opposite side before loading Printing on curled paper may smear your printout especially when printing with Maximum selected for the Printable Area setting If ink smears on your documents when printin...

Страница 24: ...e Area setting flatten the cards or curl them slightly toward the opposite side before loading Set the adjust lever to the position before printing About special media cleaning sheets Cleaning sheets packaged with EPSON special media should not be used with this printer The cleaning function performed by these sheets is not necessary with this type of printer and the sheets could jam in the printe...

Страница 25: ... Quality setting Load envelopes flap edge first with the flap side down as shown in the illustration Do not use envelopes that are curled or folded Make sure to flatten the envelope flaps before loading Also avoid using envelopes that are too thin as they may curl during printing Select Plain Paper as the Media Type setting in the printer driver Using EPSON Photo Paper 4 x 6 inch 200 x 300 mm EPSO...

Страница 26: ...id paper feeding problems Always place the included support sheet under the stack of Photo Paper but do not print on it You can load up to 20 sheets of 4 6 inch Photo Paper or one sheet of 200 300 mm Photo Paper into the sheet feeder Do not fold the paper before printing Cut or tear the paper at the perforation only after printing Select Photo Paper as the Media Type setting and Photo Paper 4 6 in...

Страница 27: ...he perforated margins fold the paper back and forth a few times along the perforations then carefully tear the margins off You can also remove the margins by cutting along the perforations Note Keep in mind that the edges of your image might be cut off when you remove the perforated margins See the illustrations below ...

Страница 28: ...0 Paper Handling 4 x 6 inch 200 x 300 mm 17 mm 0 67 in trimmed size printed image size 6 mm 0 24 in 3 mm 6 mm 3 mm 0 12 in 19 mm 0 75 in trimmed size printed image size 8 mm 0 31 in 5 mm 19 mm 5 mm 0 2 in ...

Страница 29: ...s convenient for banner printing EPSON recommends using the optional Roll Paper Holder C81111 to load roll paper into the printer however it is possible to cut the roll paper to the appropriate size and load each sheet into the printer s sheet feeder individually Whether you are printing using the optional Roll Paper Holder or are printing on cut roll paper keep the following in mind when printing...

Страница 30: ...gh quality results Using the Roll Paper Holder You will need the optional Roll Paper Holder C81111 sold separately to load roll paper into the printer in roll form Preparing the roll paper Before printing always prepare the paper as described below 1 Check that the end of the roll is cut perpendicularly to the edges as shown If it is cut on a diagonal recut it to be perpendicular For A4 and 329 mm...

Страница 31: ... perpendicularly A diagonal cut may cause paper feed problems 2 Roll the paper in the direction opposite of the paper s curl so that the curl disappears as shown below Use the protective film packaged with the optional Roll Paper Holder or a thin booklet such as your Daily Use guide to roll the paper inside ...

Страница 32: ...s below to mount the optional Roll Paper Holder and load the roll of paper 1 Turn on the printer 2 Remove the paper support 3 Mount the Roll Paper Holder by lowering it into the slot on the back of the sheet feeder where the paper support was mounted as shown below ...

Страница 33: ...onto the spindle and make sure the left and right of the Roll Paper Holder Make sure that the spindle is oriented correctly as shown in the illustration below 5 Gently insert the end of the paper into the printer flush with the right edge guide as far as it will go Slide the left edge guide against the left edge of the paper ...

Страница 34: ...e printer and delete all print jobs in the print queue Then load a new roll of roll paper and click Print to reprint the data 6 To load the roll paper lightly hold the paper in place while you press the E load eject button The paper feeds into the printer Note You must hold the paper edge in place with your hand while you press the E load eject button to make sure the paper feeds correctly If the ...

Страница 35: ...rrectly If it is not straight press the E load eject button for three seconds to eject the paper then feed the paper again The roll paper is now loaded Next set up the printer driver and try printing For details on setting up the printer driver refer to Printing on roll paper on page 1 22 ...

Страница 36: ... 3 Load the sheet paper as described in your printer manual Note If you do not plan to use the roll paper for a while return the unused roll to its original packaging Unfavorable storage conditions such as high temperatures direct sunlight or humidity can cause the paper to deteriorate Using cut roll paper You do not need the Roll Paper Holder to load roll paper However if you are not using the ho...

Страница 37: ...th roll paper lines are printed on the back at 5 cm intervals with bold lines printed at 50 cm intervals Always cut perpendicular to the edges using these lines as reference Cut 89 and 100 mm width paper using a triangle c Caution Always use a triangle or other tool to ensure that the end of the roll is cut perpendicularly A diagonal cut may cause paper feed problems ...

Страница 38: ...n below Place the paper inside the protective film packaged with the optional Roll Paper Holder or a thin booklet such as your Daily Use guide when rolling the paper Loading a roll paper sheet Follow the directions below to load a sheet of roll paper into the printer 1 Turn the printer on 2 Remove the paper support ...

Страница 39: ... Note You must hold the paper edge in place with your hand while you press the E load eject button to make sure the paper feeds correctly If the paper does not feed correctly remove the paper and try again If you have difficulty removing the paper hold the E load eject button for three seconds to eject it The roll paper sheet is now loaded in your printer Next set up the printer driver and try pri...

Страница 40: ...details With Roll Paper selected as the Paper Source a 3 mm margin will be left along both sides of the paper A 36 mm margin will be inserted between print jobs In printing the top margin above the print data will be set to 20 mm When printing is done press the E load eject button once to print a guide line for cutting about 12 mm from the bottom of the print data To print out the next page after ...

Страница 41: ...l be left along either side of the paper A 36 mm margin will be inserted between print jobs When printing the top margin above the print data will be set to 20 mm The left and right margins can be set to 0 mm by selecting Roll Paper Zero Margins When printing is done press the E load eject button once to print a guide line for cutting The line appears approximately 12 mm from the bottom of the pri...

Страница 42: ...e File menu and access the printer driver by clicking the Properties button 3 Click the Paper tab and select the appropriate Paper Source and Paper or Page Size Paper Source Roll Paper A 3 mm margin will be left on the right and left sides of the paper RollPaper Zero Margins Select this for 89 and 100 mm width roll paper No left or right margins will be left ...

Страница 43: ...ge size when the data exceeds the selected size it will be printed in individual pages on the roll paper A 36 mm margin will be printed between each page of data in a print job When you press the E load eject button Define a custom size by selecting User Defined in the list This will open the User Defined paper or page size dialog box where you can specify the length and width of your document As ...

Страница 44: ...e in the printer driver because it may cause offsets in the print area at logical page boundaries Cut Sheet Mode Select this mode when you wish to print the multi page data as individual pages rather than as continuous data When this check box is selected the Print page frame check box is enabled Save roll paper Select this check box when you do not wish any paper to be fed after the data is print...

Страница 45: ...ylus PHOTO 875DC is selected in the Chooser before proceeding 1 Open the file you wish to print 2 Open the printer driver Note In many applications you can do this by selecting Page Setup or Print Setup from the File menu 3 Select the appropriate Paper Source and Paper Size You can select either a predefined paper size or create a custom paper size ...

Страница 46: ... rather than as continuous data When this check box is selected the Print page frame check box is enabled Save roll paper Select this check box when you do not wish any paper to be fed after the data is printed This feature is only available when Banner Mode is selected Print page frame Select this check box to print a line on the roll paper between pages in a multi page document to indicate where...

Страница 47: ...u for your application or to make detailed settings Click the Preview icon button and the Print button will change to a Preview button Click the Preview button to see a preview of the printout Removing the roll paper from the printer After the print job is finished press the E load eject button a line will be printed on the roll paper indicating where to cut the paper Follow the directions below t...

Страница 48: ... load eject button otherwise the printer will not operate even if you send a new print job However do not press the E load eject button more than is necessary repeated motion may damage the printout 2 Cut the paper along the printed line Never pull the paper as you cut it Doing so may damage the printout When cutting the paper do not cut inside the line closer to the printer as this may cause pape...

Страница 49: ... Your document has now been printed Storing the roll paper Keeps the following points in mind when storing roll paper Return unused paper to the original package as soon as you finish printing and avoid storing it in places exposed to high temperature humidity or direct sunlight EPSON recommends storing your printouts in a resealable plastic bag and keeping them away from high temperature humidity...

Страница 50: ...1 32 Paper Handling ...

Страница 51: ...ng the Paper settings 2 14 Fitting your document to the paper size 2 19 Printing two or four pages on one sheet 2 20 Printing posters 2 21 Printing a watermark on your document 2 22 Previewing your printout 2 25 Using the Printer Utilities 2 28 Status Monitor 3 2 29 Nozzle Check 2 29 Head Cleaning 2 30 Print Head Alignment 2 30 Printer and Option Information 2 30 Speed Progress 2 32 Monitoring Pre...

Страница 52: ...tilities see Using the Printer Utilities on page 2 27 Note The specific features available in the printer software vary depending on the version of Windows you are using Online help provides more information about the printer software See Getting Information Through Online Help on page 2 33 for instructions on accessing help Accessing the printer software You can access the printer software from m...

Страница 53: ...ter driver opens Making Changes to Printer Settings The printer driver features the following menus and settings The Mode settings on the Main menu are arranged to give you four levels of control over the printer driver as explained below Main Media Type Ink Mode Paper Paper Size Copies Orientation Paper Source Printable Area Layout Reduce Enlarge Multi Page Watermark Automatic This mode provides ...

Страница 54: ...ow and refer to the corresponding Media Type under which it is grouped shown in larger type For some media there are several Media Type settings to choose from Plain Paper Custom This mode lets you choose from a list of ready made or personalized settings suited to the kind of document you want to print When Custom is selected the Advanced button is enabled allowing you to access the Advanced dial...

Страница 55: ... S041054 EPSON Photo Quality Ink Jet Card 5 8 S041121 EPSON Photo Quality Ink Jet Card 8 10 S041122 EPSON Photo Quality Self Adhesive Sheet A4 S041106 EPSON Ink Jet Note Cards A6 with envelopes S041147 EPSON Ink Jet Greeting Cards 5 x 8 with envelopes S041148 EPSON Ink Jet Greeting Cards 8 x 10 with envelopes S041149 EPSON Matte Paper Heavyweight A4 S041259 EPSON Photo Paper A4 S041140 EPSON Photo...

Страница 56: ... varies by location EPSON Photo Quality Glossy Film A4 S041071 EPSON Photo Quality Glossy Film A6 S041107 EPSON Photo Stickers 16 A6 S041144 EPSON Photo Stickers 4 A6 S041176 EPSON Ink Jet Transparencies A4 S041063 EPSON Premium Glossy Photo Paper A4 S041297 EPSON Premium Glossy Photo Paper 100 mm 8M S041302 EPSON Premium Glossy Photo Paper 89 mm 7M S041301 ...

Страница 57: ...e Media Type setting see Making the Media Type setting on page 2 4 Note Depending on the media selected in the Media Type list while Automatic is selected a slider appears under the Custom radio button that lets you choose from Quality or Speed settings Select Quality when print quality is more important than speed Most Windows applications feature paper size and page layout settings that override...

Страница 58: ... only when printing 32 bit color data Printing with PhotoEnhance selected may increase the time required for printing depending on your computer system and the amount of data contained in your image Do not print using PhotoEnhance mode if Roll Paper is selected as the Paper Source on the Paper menu You can select from the following settings Standard This setting provides standard image correction ...

Страница 59: ... camera Using the Custom mode The Custom mode offers ready made settings designed for printing text and graphs and for applying a color matching method You can also create and save your own custom settings See Using the Advanced settings on page 2 10 for details Nature This setting is best for outdoor scenery such as mountains sky and oceans Soft Focus This setting makes your photos look as if the...

Страница 60: ... they may be affected by the Custom setting you select See Making the Media Type setting on page 2 4 Using the Advanced settings The settings in the Advanced dialog box give you complete control over your printing environment Use these settings to experiment with new printing ideas or to fine tune a range of print settings to meet your individual needs Once you are satisfied with your new settings...

Страница 61: ... Making the Media Type setting on page 2 4 3 Choose Color or Black as the Ink setting 4 Specify a Print Quality setting 5 Make other settings as necessary For details see online help Note The PhotoEnhance option under Color Management only affects images not text or graphs For example if Monochrome is selected from the Tone list enabled when PhotoEnhance is selected only the images in a document w...

Страница 62: ...dvanced settings see the next section Saving and deleting your settings To save your Advanced settings in the Custom Settings list click Save Settings in the Advanced dialog box The Custom Settings dialog box appears Type a unique name for your settings in the Name box then click Save Your Advanced settings will be added to the Custom Settings list Note You cannot apply the names of settings provi...

Страница 63: ...ed setting simply reselect it in the list Modifying the printout style You can modify your printout style using a variety of printer driver settings located on the Paper and Layout menus On the Paper menu you can set the paper size the number of copies the orientation of your printout and the printable area On the Layout menu you can automatically match the document size to the paper size print tw...

Страница 64: ...dows The settings which are available vary depending upon whether Auto Sheet Feeder or one of the roll paper options is selected as the Paper Source When you select Auto Sheet Feeder as the Paper Source the driver will appear as shown below ...

Страница 65: ...eder Select this when printing on normal paper Roll Paper Select this when printing on roll paper This leaves a 3 mm margin on both the right and the left sides of the roll paper while the document prints Roll Paper Zero Margins Select this only when printing on roll paper which is 89 or 100 mm in width This eliminates the margins on both sides of the roll paper while the document prints Paper Siz...

Страница 66: ...ptions in the Printable Area box to adjust the total area available for printing when Auto Sheet Feeder is selected as the paper source This feature is not available when Roll Paper or Roll Paper Zero Margins is selected If you want to center the printout select Center If you need to increase the printable area select Maximum Do not select Maximum when using Premium Glossy Photo Paper Note When Ma...

Страница 67: ... this mode when you wish to print the multi page data as individual pages rather than as continuous data When this check box is selected the Print page frame check box is enabled Save roll paper Select this check box when you wish to save roll paper When this check box is selected the blank portion of the last page of your document is not fed through the printer This feature is only available when...

Страница 68: ... on You can select from the following settings Normal Prints your document at its normal size Fit to Page Proportionally enlarges or reduces the size of your documentto make it fit the paper size you select in the Paper Size list on the Paper menu Custom Allows you to manually reduce or enlarge an image Click the arrows next to the Scale to box to select a percentage between 10 and 400 ...

Страница 69: ...er you should make the following settings 2 Pages 4 Pages Prints two or four pages of your document on a single piece of paper Page Order Opens the Print Layout dialog box where you can specify the order in which the pages will be printed on the sheet of paper Some settings may be unavailable dependingupon your Orientation selection on the Paper menu Print page frames Allows you to print a frame a...

Страница 70: ...ers A single document page can be enlarged to cover 4 9 or 16 printed sheets of paper Select Poster as the Multi Page setting to print a poster size image Click the Settings button to adjust the way your poster will print The Poster Settings dialog box opens ...

Страница 71: ...ark on your document To print a watermark on your document click anywhere in the Watermark list box on the Layout menu to open it and select from the list of predefined watermarks You can also add your own text based or image based watermarks to the Watermark list Follow the steps below Overlapping Panels Slightly overlaps the images so that they can be aligned more precisely Print Cutting Guideli...

Страница 72: ...o use then click OK 3 Type a name for your watermark in the Name box then click Save Click OK to return to the Layout menu Creating a text based watermark 1 Select Text 2 Type your text in the Text box The text that you enter will also be assigned to the watermark as a watermark name 3 If you want to change the watermark name type a new name in the Name box then click Save Click OK to return to th...

Страница 73: ... appears 2 From the Watermark list box select the watermark you want to make settings for then make Color Position Density Size Font Font Style and Angle settings For details please see the online help Your settings are reflected in the display on the left side of the dialog box 3 When you are finished making the settings click OK ...

Страница 74: ...2 24 Using the Printer Software for Windows Previewing your printout Select the Print Preview check box on the Main menu to see a preview of your document before printing ...

Страница 75: ...of the previewed page Fit to screen This feature scales the previewed page so that it fits the size of the window Select this option if you want to see the entire page at one time Maximum zoom This feature displays the previewed page at the maximum possible zoom ratio Printable area on off This feature displays a rectangle on the page being previewed This rectangle is the printable area for the pa...

Страница 76: ... Then add or remove it using the commands in the Print Options menu Watermark This feature opens the watermark settings dialog box This dialog box allows you to change any of the current watermark settings Reset watermark settings This feature returns all watermark settings to what they were when the Preview was first opened If nothing has been changed this feature is not available Previous page T...

Страница 77: ...nance from your computer screen Utilities to check the current printer status are also available To use the utilities click the Utility tab in the printer software window then click the button for the utility you wish to use For information on how to access the printer software see Accessing the printer software on page 2 2 Note The letter in parentheses after the utility name indicates the shortc...

Страница 78: ...or printer errors This utility is only available both of the following conditions are met The printer is connected directly to the host computer via the parallel port or the USB port Your system is configured to support bidirectional communication Nozzle Check The Nozzle Check utility checks the print head nozzles for clogging Check the nozzles if you notice print quality has declined and after cl...

Страница 79: ...tility directly from the Head Cleaning utility See Cleaning the Print Head on page 8 4 Print Head Alignment The Print Head Alignment utility aligns the print head Use this utility if you notice a misalignment of vertical lines Follow the on screen instructions to use this utility Printer and Option Information This utility allows the printer driver to confirm printer configuration information It a...

Страница 80: ...ow the steps below to make the necessary settings manually 1 Click the Settings Sheet button in the Printer and Option Information dialog box to print out information about your printer and options This requires that A4 or Letter size paper is loaded in your printer You will see a printout similar to the one below 2 Make sure the settings in the utility match the information on the printed Setting...

Страница 81: ...dialog box The available settings are as follows High Speed Copies To print multiple copies of your document faster select High Speed Copies Show Progress Meter To monitor the progress of your print job select Show Progress Meter EPSON Printer Port To speed up the data transfer rate to EPSON printers select EPSON Printer Port ...

Страница 82: ...te You cannot make this setting if your printer is connected with USB port Monitoring Preferences Click this button to open the Monitoring Preferences dialog box where you can make settings for EPSON Status Monitor 3 The settings are described in detail in the next section Monitoring Preferences When you click the Monitoring Preferences button the following dialog box appears ...

Страница 83: ...ofthe Main Paper Layout and Utility menus for help related to the items on that menu You can get specific help related to any item on a menu by right clicking the item then clicking the What s This command Select Notification Displays the current error item notification settings Select the appropriate check boxes to specify the error types for which you wish to receive notification Select Shortcut...

Страница 84: ...time printing in color takes longer than printing in black because the volume of data in a color document is much greater For this reason it is important to be selective in your use of color if you also require a fast print speed However even if your document requires the highest resolution and extensive use of color for example when you are printing a camera ready composite that includes color ph...

Страница 85: ...ing one will decrease the other Print quality Print speed Lower Faster Higher Slower Printer driver menu Printer driver settings Print Quality Economy Normal Photo Advanced dialog box High Speed On Off Halftoning High Speed Halftoning High Quality Halftoning Finest Detail Off On Data characteristics Image size Small Large Resolution Low High ...

Страница 86: ...k to pure white Print speed Faster Slower Printer driver menu Printer driver settings Ink Black Color Advanced dialog box Main menu Flip Horizontal Off On Advanced dialog box Collate Off On Paper menu Reverse Order Off On Data characteristics Variety of colors Grayscale Full color Hardware resources System speed Faster Slower Hard Disk free space Large Small Memory free space Large Small Software ...

Страница 87: ...ct this check box to turn on high speed printing for multiple copies This speeds up printing by using your hard disk space as a cache when printing multiple copies of your document EPSON Printer Port Select this check box to enable the EPSON printer port which is optimized for EPSON printers instead of the Windows default printer port This speeds up the data transfer rate to EPSON printers Note Yo...

Страница 88: ...2 38 Using the Printer Software for Windows ...

Страница 89: ...ows 3 1 Chapter 3 Checking Printer Status and Managing Print Jobs for Windows 3 Using the Progress Meter 3 2 Using EPSON Spool Manager 3 3 Using EPSON Status Monitor 3 3 4 Accessing EPSON Status Monitor 3 3 4 Viewing information in EPSON Status Monitor 3 3 5 ...

Страница 90: ...computer is established This meter also displays helpful tips for better printing and error messages as explained below Note The Progress Meter does not appear when the Show Progress Meter setting is turned off in the Speed Progress dialog box See Speed Progress on page 2 31 for more information Epson Printing Tips Tips for getting the most out of your EPSON printer driver appear in the text box a...

Страница 91: ...text box Click How To and EPSON Status Monitor 3 will lead you step by step through the cartridge replacement procedure Using EPSON Spool Manager EPSON Spool Manager is similar to Windows Print Manager If it receives two or more print jobs at one time it holds them in the order that they were received with printers on a network this may be called a print queue When a print job reaches the top of t...

Страница 92: ...atus Monitor 3 EPSON Status Monitor 3 displays detailed information on the printer status Note Before using EPSON Status Monitor 3 be sure to read its README file To open this file click Start point to Programs and then EPSON or EPSON Printers then click EPSON Stylus Photo 875DC Readme Accessing EPSON Status Monitor 3 There are two ways to access EPSON Status Monitor 3 Double click the printer sha...

Страница 93: ...and status messages If the ink runs low or out the How to button appears in the EPSON Status Monitor 3 window Clicking How to displays cartridge replacement instructions and moves the print head to the cartridge replacement position Ink Levels EPSON Status Monitor 3 provides a graphic display of the amount of ink remaining Note When you install a Light Capacity ink cartridge the Ink Level display ...

Страница 94: ...3 6 Checking Printer Status and Managing Print Jobs for Windows ...

Страница 95: ...de 4 9 Using the Advanced settings 4 10 Changing the page setup 4 13 Setting the Print Time 4 17 Modifying the page layout 4 19 Fitting your document to the paper size 4 20 Printing a watermark on your document 4 20 Printing two or four pages on one sheet 4 22 Printing posters 4 23 Previewing your printout 4 24 Saving print data in files 4 26 Using the Printer Utilities 4 27 EPSON StatusMonitor 4 ...

Страница 96: ...r Utilities on page 4 25 You can also get more information about the printer software by clicking the help icon in any of the dialog boxes in the printer driver Making Changes to Printer Settings You will find the printer driver settings in the following dialog boxes Print dialog box click Print on the File menu of your application or click Options in the Page Setup dialog box Page Setup dialog bo...

Страница 97: ...le so you should always make this setting first Automatic This mode provides the quickest and easiest way to start printing See Using the Automatic mode on page 4 6 PhotoEnhance This mode lets you choose from a variety of image correction settings specially designed for photos See Using the PhotoEnhance mode on page 4 6 Custom This mode lets you choose from a list of ready made or personalized set...

Страница 98: ...pi Ink Jet Paper Photo Quality Ink Jet Paper Plain paper Envelopes EPSON Premium Ink Jet Plain Paper A4 S041214 EPSON 360 dpi Ink Jet Paper A4 S041059 EPSON Iron On Cool Peel Transfer Paper A4 S041154 EPSON Photo Quality Ink Jet Paper A4 S041061 EPSON Photo Quality Ink Jet Card A6 S041054 EPSON Photo Quality Ink Jet Card 5 8 S041121 EPSON Photo Quality Ink Jet Card 8 10 S041122 EPSON Photo Quality...

Страница 99: ... Paper A4 S041140 EPSON Photo Paper 4 6 S041134 EPSON Panoramic Photo Paper 210 594 mm S041145 EPSON Photo Paper Cards A4 S041177 EPSON Photo Quality Glossy Film A4 S041071 EPSON Photo Quality Glossy Film A6 S041107 EPSON Photo Stickers 16 A6 S041144 EPSON Photo Stickers 4 A6 S041176 EPSON Ink Jet Transparencies A4 S041063 EPSON Premium Glossy Photo Paper A4 S041297 EPSON Premium Glossy Photo Pape...

Страница 100: ...To make the Media Type setting see Making the Media Type setting on page 4 3 Note Depending on the media you choose in the Media Type list while Automatic is selected a slider appears to the right of the Mode options that lets you choose Quality Speed or an intermediate setting Select Quality when print quality is more important than speed Using the PhotoEnhance mode The Photo Enhance mode provide...

Страница 101: ...lect from the following settings If you are printing photos taken with a digital camera you can alsoselecttheDigital Camera Correction checkbox togiveyour printed images the smooth natural appearance of photographs taken with a film camera Standard This setting provides standard image correction for most photos Try this first People This setting is best for photos of people Nature This setting is ...

Страница 102: ...e Media Type and Ink settings in the Printdialog box For details see Making the Media Type setting on page 4 3 2 Click the Custom button in the Print dialog box This enables the Custom Settings list located below and to the right of the Custom radio button 3 From the Custom Settings list select the most appropriate setting for the type of document or image you will print Text Graph This setting is...

Страница 103: ...hese settings to experiment with new printing ideas or to fine tune a range of print settings to meet your individual needs Once you are satisfied with your new settings you can give them a name and add them to the Custom Settings list Making the Advanced settings Follow the instructions below to make Advanced settings 1 Click the Custom button in the Print dialog box then click the Advanced butto...

Страница 104: ...color Some settings may be unavailable depending on the Print Quality Media Type and Ink settings you make 6 Click OK to apply your settings and return to the Print dialog box Click Cancel to return to the Print dialog box without applying your settings To save your Advanced settings see the next section Saving and deleting your settings To save your Advanced settings click Save Settings in the Ad...

Страница 105: ... setting in the Custom Settings list located below and to the right of the Custom button If you change the Media Type or Ink settings when one of your customized settings is selected in the Custom Settings list the selection shown in the list returns to Custom Settings The customized setting that was previously selected is not affected by the change To return to your customized setting simply rese...

Страница 106: ...hen printing on normal paper Roll Paper Select this when printing on roll paper This leaves a 3 mm margin on both the right and the left sides of the roll paper while the document prints Roll Paper Zero Margins Select this only when printing on roll paper which is 89 or 100 mm in width This eliminates the margins on both sides of the roll paper while the document prints Orientation SelectPortrait ...

Страница 107: ...is selected as the paper source These features are not available when Auto Sheet Feeder is selected The settings are as follows Banner Mode Select this mode when you wish to print multi page data as continuous data on the roll paper rather than as individual pages When this check box is selected the Save roll paper check box is enabled Cut Sheet Mode Select this mode when you wish to print the mul...

Страница 108: ...dialog box follow the steps below to define a custom paper size 1 In the Page Setup dialog box click Customize The following dialog box appears 2 Todefine anew papersize click New The dialogbox updates to allow you to enter a name for the new size 3 Type a unique name for the paper size in the Paper Size List 4 Specify the measurement unit as either Inches or cm ...

Страница 109: ...er size click Customize in the Page Setup dialog box select it from the list in the Custom Paper dialog box and click Delete Copying a paper size 1 Select the existing paper size to copy and click Copy 2 Specify the measurement unit as either inches or cm 3 Set the margin in the margin input box or the preview image 4 Click OK Setting the Print Time You can specify the time that you want the print...

Страница 110: ...es to specify the date and time you want to print the document Note Make sure the computer and printer will be turned on at the date and time you specify 4 Click OK The Background Printing dialog box closes 5 In the Print dialog box make sure your print settings are as you want them then click Print Note You can check or change the priority of print jobs using the EPSON Monitor3 utility See Using ...

Страница 111: ... Layout dialog box appears The Layout dialog box allows you to automatically match the document size to the paper size place watermarks on documents print two or four pages on a single sheet of paper print poster size images by enlarging one page to cover several sheets or set the order in which you would like the pages of your document to print You can also set the print order for your printout S...

Страница 112: ...n the Paper Size list Printing a watermark on your document To print a watermark in the background of your printed documents orimages selecttheWatermarkcheckboxinthePage Layout dialog box Select the watermark you want to print from the Name list then specify its position size color and intensity You can change the position and size of the watermark by dragging it with your mouse in the preview win...

Страница 113: ...ame list The following dialog box appears 2 To use an image file as a watermark click the Add PICT button Specify the desired image file then click Open To create a text based watermark click the Add Text button Type the text in the Text box select a font and a text style then click OK ...

Страница 114: ...pe a new name When a text watermark is selected in the Name list you can edit the text and change the font and text style by clicking the Edit Text button 4 Click OK to add your watermark to the Name list in the Page Layout dialog box Printing two or four pages on one sheet To print two or four pages of your document on one sheet of paper select the Multi Page check box in the Page Layout dialog b...

Страница 115: ...ing settings 2 Pages 4 Pages Prints two or four pages of your document on a single piece of paper Page Order Allows you to specify the order in which the pages will be printed on the sheet of paper Print page frames Allows you to print a frame around each page on the sheet of paper 1 page covers xx sheets Specifies how many printed sheets of paper the enlarged document page is to cover You can sel...

Страница 116: ...our document will look before actually printing it Follow these steps to preview your document 1 Make your printer driver settings 2 Click the Preview icon button in the Print dialog box The Print button changes into a Preview button Note Use the Preview icon button to switch between the Print Preview and Save File modes Click the icon to select the mode you want For information on the Save File m...

Страница 117: ...you select move and resize watermarks Zoom This feature enlarges the or reduces the size of the previewed page Margin Display Non Display This feature displays or hides borderlines which indicate the printable area Watermark Editing This button opens the Watermark Edit box This dialog box allows you to add watermarks to the document and to change any of the current watermark settings Add Page Remo...

Страница 118: ... dialog box This feature lets you print the data at a later time simply by double clicking the saved file Follow these steps Note Use the Preview icon button to switch between the Print Preview and Save File modes Click the icon to select the mode you want 1 Make your printer driver settings 2 Click the Preview icon button in the Print dialog box repeatedly until the Print button changes into the ...

Страница 119: ...computer screen To access the utilities click the Utility icon button in the Print or Page Setup dialog box then click the button for the utility you want to use EPSON StatusMonitor The StatusMonitor utility monitors the printer status If it detects a printer error it will inform you with an error message You can also use this utility to check how much ink is remaining before printing To use the S...

Страница 120: ...irectly from the Nozzle Check utility For details see Checking the Print Head Nozzles on page 8 2 Head Cleaning This utility cleans the print head You may need to clean the head when you notice print quality has declined Use the Nozzle Check utility first to confirm that the print head needs to be cleaned For details see Cleaning the Print Head on page 8 4 Print Head Alignment This utility aligns ...

Страница 121: ...inter Status and Managing Print Jobs for Macintosh 5 Using EPSON StatusMonitor 5 2 Accessing EPSON StatusMonitor 5 2 Making Configuration Settings 5 3 Using EPSON Monitor3 5 5 Accessing EPSON Monitor3 5 5 Managing print jobs with EPSON Monitor3 5 6 Changing the priority of print jobs 5 7 ...

Страница 122: ...an also use this utility to check ink levels before printing When open EPSON StatusMonitor displays the amount of ink remaining at the time it was opened To update the ink level information click the Update button Accessing EPSON StatusMonitor To access EPSON StatusMonitor follow the steps below 1 Click Print or Page Setup on the File menu of your application 2 Click the Utility icon button in the...

Страница 123: ... the Ink Level display will show that the cartridge is only half full This is because a Light Capacityink cartridge only containshalfofthe amountofinkas aregular cartridge Making Configuration Settings If you want to change the way the StatusMonitor utility monitors your printer follow the steps below 1 Click Print or Page Setup on the File menu of your application 2 Click the Utility icon button ...

Страница 124: ...ies folder Choose the folder for multiple copy print data storage Data will be sent to the printer after being stored on your disk Selectthischeckbox topreventhorizontal banding in your printout By default graphics data is sent by the computer to the printer in rectangular bands which prevents the printer from having to reconstruct an entire image in memory before printing it Selecting this check ...

Страница 125: ...tus of the job currently being printed Accessing EPSON Monitor3 To access EPSON Monitor3 follow these steps 1 First turn on Background Printing in the Chooser or in the Background Printing dialog box 2 Send a print job to the printer 3 Select EPSON Monitor3 from the Application menu at the right end of the menu bar A dialog box similar to one below opens Check the ink level before starting to prin...

Страница 126: ...e button Click Stop Print Queue to stop printing Click Start Print Queue to resume printing Use the buttons below to start the printer utilities Double click a file in the list to preview it this function is disabled when you are printing the ESC P command file Double click Copies to change the number of copies to print out Hold Stops printing and holds the current print job in the print queue Res...

Страница 127: ... the one below The extended dialog box displays detailed information on a selected document s printer driver settings Changing the priority of print jobs To change the priority of print jobs in a print queue follow the steps below Note You can also change the priority of print jobs whose print times were previously set in the printer driver s Background Printing dialog box ...

Страница 128: ...imilar to the one below 2 Click the name of the document whose priority you wish to change in the Document Name column 3 From the Priority list select Urgent Normal Hold or Print Time Note If you select Print Time a dialog box appears where you can specify the date and time that the document will print Make sure that your printer and computer are turned on at the time you specify ...

Страница 129: ...Up Your Printer on a Network 6 For Windows 98 Users 6 2 Setting up your printer as a shared printer 6 2 Accessing the printer through a network 6 4 For Macintosh Users 6 5 Setting up your printer as shared printer 6 5 Accessing the printer through a network 6 7 ...

Страница 130: ...n those computers Note This section describes how to use your printer as a shared printer on a network To connect your printer directly to a network without setting it up as a shared printer consult your network administrator Setting up your printer as a shared printer Follow these steps to share a printer connected directly to your computer with other computers on a network 1 Click Start point to...

Страница 131: ... ROM appears insert the CD ROM in the CD ROM drive then follow the messages on the screen If a dialog box appears requesting you to restart your computer do so Then open the Printers folder and continue from step 7 7 Select your printer in the Printers window and click Sharing on the File menu 8 Select Shared As and enter the printer information as necessary then click OK ...

Страница 132: ...he computer to which it is directly connected before you can access it from another computer For instructions see Setting up your printer as a shared printer on page 6 2 1 On the computer from which you want to access the printer click Start point to Settings and click Printers 2 Double click the Add Printer icon 3 The Add Printer Wizard screen appears Click Next 4 Click Network printer then click...

Страница 133: ...g up your printer as a shared printer your local printer is connected to the network and can be used by other computers First you need to setup the printer as a shared printer on the computer to which the printer is connected Then you must specify the network path to the printer from each computer that will use it and install the printer software on those computers Setting up your printer as share...

Страница 134: ...icon Then select the port to which the printer is connected 3 Click the Setup button The following dialog box appears 4 Select the Share this Printer check box then type the printer name and password information as necessary 5 Click OK The name of the shared printer appears in the port list in the Chooser 6 Close the Chooser ...

Страница 135: ...r choose Chooser from the Apple menu Then click your printer s icon and select the printer port you want to use from the Select a printer port list on the right You can only select from the printers connected to your current AppleTalk zone 3 If the following dialog box appears enter the password for the printer then click OK 4 Select the appropriate Background Printing option button to turn backgr...

Страница 136: ...6 8 Setting Up Your Printer on a Network ...

Страница 137: ...Replacing Ink Cartridges 7 1 Chapter 7 Replacing Ink Cartridges 7 Replacing an Ink Cartridge 7 2 Using the printer s control panel 7 2 Using Status Monitor 3 7 10 ...

Страница 138: ... printer automatically checks reliability Using the printer s control panel The printer s indicator lights will inform you when it is time to obtain a replacement ink cartridge and when it is time to replace an empty cartridge This table describes the status of the lights on your printer and the actions you need to take O on F flashing Lights Action B F Obtain a replacement black ink cartridge T00...

Страница 139: ...dge installed in the printer until you have obtainedareplacement otherwise inkremainingintheprint head nozzles may dry out Do not refill the ink cartridges The ink cartridges for this printer are not for refill The printer calculates the amount of ink remaining using an IC chip on the ink cartridge Even if the cartridge is refilled the amount of ink remaining will not be recalculated by the IC chi...

Страница 140: ...not flashing Determine which cartridge needs to be replaced as indicated by the B black and A color ink out lights 2 Lower the output tray at the front of the printer then open the printer cover 3 Press the orange ink cartridge replacement button The print headmoves left to the ink cartridge replacement position and the P power light begins flashing c Caution Do not move the print head by hand as ...

Страница 141: ... The cartridge rises partly out of the cartridge holder 5 Lift the cartridge out of the printer and dispose of it properly Do not take the used cartridge apart or try to refill it The illustration shows color ink cartridge replacement To replace the black ink cartridge lift up only the smaller clamp on the left ...

Страница 142: ...7 6 Replacing Ink Cartridges 6 Remove the new ink cartridge from its protective bag Next remove only the yellow tape seal from the cartridge black ink cartridge T007 or T010 color ink cartridge T008 ...

Страница 143: ...the yellow tape seal then install it in the printer Do not remove the blue portion of the tape seal from the top of the cartridge otherwise the print head may become clogged and be unable to print Do not remove the tape seal from the bottom of the cartridge otherwise ink will leak Do not take the green chip on the side of the cartridge If you install the ink cartridge which have no chip it may bre...

Страница 144: ...y are resting on the tabs protruding from the base of the opened ink cartridge clamp Do not force the cartridge into place c Caution Make sure the ink cartridge tabs are not under the hinges protruding from the base of the opened ink cartridge clamp as this could damage the clamp ...

Страница 145: ...e ink cartridge replacement button The printer moves the print head and begins charging the ink delivery system This process takes about one minute to complete When the ink charging process is finished the printer returns the print head to its home position the P power light stops flashing and the B black and A color lights turn on The illustration shows color ink cartridge replacement To replace ...

Страница 146: ...or the remaining ink levels from your computer and view on screen instructions for replacing a low or empty ink cartridge using the EPSON Status Monitor 3 utility When an ink cartridge is low or empty click the How to button in the EPSON Status Monitor 3 window The print head moves to the ink cartridge replacement position Follow the on screen instructions to replace the cartridge For more informa...

Страница 147: ...Nozzles 8 2 Using the Nozzle Check utility 8 2 Using the control panel buttons 8 3 Cleaning the Print Head 8 4 Using the Head Cleaning utility 8 5 Using the control panel buttons 8 8 Aligning the Print Head 8 9 Cleaning the Printer 8 10 Transporting the Printer 8 11 ...

Страница 148: ... use the Nozzle Check utility Note Do not use the Nozzle Check utility while printing is in progress otherwise your printout may be marred For Windows users 1 Make sure A4 or Letter size paper is loaded in the sheet feeder 2 Access the printer software If you need instructions see Accessing the printer software on page 2 2 3 Click the Utility tab then click the Nozzle Check button 4 Follow the ins...

Страница 149: ...zles using the control panel buttons 1 Turn off your printer 2 Make sure that A4 or Letter size paper is loaded in the sheet feeder 3 Hold down the E load eject button in the illustration below and press the P power button in the illustration below to turn on the printer 4 Then release both buttons ...

Страница 150: ...nter This could be a clogged ink nozzle or a misaligned print head See the next section for details on cleaning the print head For information on aligning the print head see Aligning the Print Head on page 8 9 Cleaning the Print Head If you find that the printed image is unexpectedly faint or dots in the printed image are missing you may be able to solve these problems by cleaning the print head w...

Страница 151: ...ty while printing is in progress otherwise your printout may be marred Using the Head Cleaning utility Follow the steps below to use the Head Cleaning utility For Windows users 1 Make sure that the printer is on and both B black and A color ink out lights are off Note If the B black or A color ink out light is flashing you can not clean the print head Replace the appropriate ink cartridge first 2 ...

Страница 152: ... but the actual check pattern prints in color In the check pattern if you find that any segments are missing from the test lines you may need to repeat the head cleaning and print the nozzle check pattern again If print quality hasn t improved after repeating this procedure four or five times turn the printer off and leave it alone overnight Then do the head cleaning again If the print quality sti...

Страница 153: ...y seconds to complete c Caution Never turn off the printer while P power light is flashing Doing so may damage the printer 4 When the P power light stops flashing click the Confirmation button in the Head Cleaning dialog box to print a nozzle check pattern and to reset the cleaning cycle Use the check pattern to confirm the head is clean See page 148 to see a sample of the nozzle check pattern If ...

Страница 154: ...e steps below to clean the print head using the control panel buttons 1 Make sure that the P power light is on and that both the B black and A color ink out lights are off Note If the B black or A color ink out light is flashing or on you cannot clean the head 2 Hold down the R cleaning button for three seconds The printer starts cleaning the print head and the P power light begins flashing Print ...

Страница 155: ...artridges may be old or damaged and may need to be replaced To replace an ink cartridge before it is empty see Replacing an Ink Cartridge on page 7 2 If print quality remains a problem after replacing the ink cartridges contact your dealer Note To maintain print quality we recommend turning on the printer for at least one minute every month Aligning the Print Head If you notice a misalignment of v...

Страница 156: ...in the Printor Page Setup dialog box then click the Print Head Alignment button 3 Follow the messages on your screen to align the print head Cleaning the Printer To keep your printer operating at its best clean it thoroughly several times a year as follows 1 Make sure the printer is turned off and all the printer s lights are off Then unplug the power cord 2 Remove any paper from the sheet feeder ...

Страница 157: ...nsuitable oils can damage the mechanism Contact your dealer or a qualified service person if lubrication is needed Transporting the Printer Ifyouneedtotransportyourprinter carefullyprepareandrepack it as described below using the original box or similar box that printer fits and packing materials 1 Open the printer cover and make sure that the print head is in the home far right position If not tu...

Страница 158: ...per support 4 Open the printer cover again Secure the ink cartridge holder to the printer with tape as shown below then close the printer cover 5 Push in the output extension tray and then raise the output tray 6 Attach the protective materials to both sides of the printer 7 Repack the printer and power cord in the original box 8 Keep the printer level during transport ...

Страница 159: ... 12 Printouts Are Not What You Expected 9 13 Incorrect or garbled characters 9 14 Incorrect margins 9 14 Inverted image 9 14 Blank pages print 9 15 Printout has smears on the bottom edge 9 15 Printing is too slow 9 16 Printer Doesn t Print 9 16 All lights are off 9 17 Lights came on and then went out 9 17 Only the power light is on 9 17 Paper out light is flashing or on 9 18 One of the ink out lig...

Страница 160: ...9 2 Troubleshooting Paper isn t ejected fully or is wrinkled 9 21 Where to Get Help 9 21 ...

Страница 161: ...ly likely solutions until the problem is fixed The information that you need to diagnose the most common problems is provided by the printer s control panel lights and by the Status Monitor utility Use the information presented in this chapter to pinpoint the source of your problem then apply the recommended solutions until the problem is solved ...

Страница 162: ... eject button The printer ejects the jammed paper and then resumes printing If the error is not cleared open the printer cover and remove the jammed paper Then reload paper in the sheet feeder and press the E load eject button The printer resumes printing B F Ink low black ink cartridge The black ink cartridge is nearly empty Obtain a replacement black ink cartridge T007 or T010 B O Ink out black ...

Страница 163: ...a new one T008 See Replacing an Ink Cartridge on page 7 2 for details Wrong ink color ink cartridge The installed color ink cartridge cannot be used by this printer Use the appropriate color ink cartridge T008 See Replacing an Ink Cartridge on page 7 2 for details P F S F B O AO Carriage error The print head carriage is obstructed by jammed paper or other foreign material and cannot return to the ...

Страница 164: ... the problem comes from the printer or the computer To print a printer operation check page follow these steps 1 Make sure both the printer and computer are turned off 2 Disconnect the cable from the printer s interface connector If you use the parallel interface unlock the wire clips on both sides of the interface connector and remove the ground connector if necessary Then disconnect the cable fr...

Страница 165: ... check pattern Compare the quality of the printed check page with the sample shown below If there are no print quality problems such as gaps or missing segments in the test lines the printer itself is all right and the problem probably lies in the printer software settings application settings the interface cable be sure to use a shielded cable or the computer itself The above sample is in black a...

Страница 166: ...above sample is in black and white but the actual check pattern prints in color Cancelling Printing If the printouts are not what you expected and display incorrect or garbled characters or images you may need to cancel printing To cancel printing follow the instructions below For Windows 98 When you send a print job to the printer the Progress Meter appears on your computer screen Click the Stop ...

Страница 167: ...onitor3 from the application menu 2 Press the P power button to turn off the printer 3 Click the name of the document which is printing in the Document Name list then click the Stop icon button to cancel the print job When background printing is off 1 Press the P power button to turn off the printer 2 Hold down the J command key on your keyboard and press the period key to cancel the print job ...

Страница 168: ...t dialog box Macintosh Check the B black and A color ink out lights If a light is flashing replace the appropriate ink cartridge See Replacing an Ink Cartridge on page 7 2 Make sure thatMaximum is not selected as the Printable Area setting in your printer driver When this setting is selected banding may occur in the expanded area Make sure the Media Type selected in the printer driver is appropria...

Страница 169: ...le side of the paper is face up in the sheet feeder Run the Head Cleaning utility to clear any clogged ink nozzles Check the B black and A color ink out lights If one of the lights is flashing replace the appropriate ink cartridge See Replacing an Ink Cartridge on page 7 2 Adjust the color settings in your application software or your printer driver For instructions see Using the Advanced settings...

Страница 170: ...olor ink cartridge If the problem persists replace the black ink cartridge See Replacing an Ink Cartridge on page 7 2 Blurry or smeared printout Try one or more of these solutions Make sure your paper is dry and the printable side is facing up Also make sure you re using an acceptable paper type See Paper on page B 2 for specifications SelectAutomaticastheModesettingon yourprinterdriver s Main men...

Страница 171: ...he Print Head Alignment utility Ink may have leaked inside the printer wipe the inside of the printer with a soft clean cloth w Warning Be careful not to touch the gears inside the printer Printouts Are Not What You Expected If one of the following problems has occurred try the solutions listed for the problem Incorrect or garbled characters Incorrect margins Inverted image Blank pages print Wipe ...

Страница 172: ...e of these solutions Check the margin settings in your application software Make sure the margins are within the printable area of the page See Paper on page B 2 for specifications For Windows check the settings in the Paper menu Make sure the settings are appropriate for the paper size you are using For Macintosh check the settings in the Page Setup dialog box Make sure the settings are appropria...

Страница 173: ...ed nozzles Aftertryingoneormore ofthese solutions run aprinteroperation check to check your results See Running a printer operation check on page 9 6 for details Printout has smears on the bottom edge Try one or more of these solutions If the paper is curled toward the printable side flatten it or curl it slightly toward the opposite side Set the adjust lever to the position and turn off the High ...

Страница 174: ...ng the Automatic mode on page 2 7 for Windows or Using the Automatic mode on page 4 6 for Macintosh Close any applications you are not using at the moment If you upgraded from Windows 95 to Windows 98 uninstall the printer software using Add Remove Programs in the Control Panel in Windows then install the software again Printer Doesn t Print If one of the following error indications is displayed t...

Страница 175: ...ot match DO NOT PLUG YOUR PRINTER BACK IN Contact your dealer Only the power light is on Try one or more of these solutions Turn off the printer and computer Make sure the printer s interface cable is securely plugged in Make sure there is no packing material in the printer Turn off the printer and computer and disconnect the printer s interface cable Then print an operation check page See Running...

Страница 176: ... sheet feeder One of the ink out lights is flashing or on IftheB blackorA colorinkoutlightis flashing inkislow Prepare a replacement cartridge If the B black or A color light is on ink is out Replace the appropriate cartridge See Replacing an Ink Cartridge on page 7 2 Ink out lights are on and the other lights are flashing Follow the steps below 1 Press the E load eject button then remove any pape...

Страница 177: ...m Paper doesn t feed Multiple pages feed The paper jams Paper isn t ejected fully or is wrinkled Paper doesn t feed Remove the stack of paper and make sure of the following The paper isn t curled or creased The paper isn t too old See the instructions that came with the paper for more information The paper isn t loaded above the arrow on the left edge guide The paper isn t jammed inside If it is r...

Страница 178: ...ge 2 13 for Windows or Modifying the page layout on page 4 17 for Macintosh The paper jams Press the E load eject button to eject the jammed paper If the error message does not clear open the cover and remove all the paper inside including any torn pieces Then load the paper again Note If you cannot remove the foreign object by yourself do not use force and do not disassemble the printer Call your...

Страница 179: ... Help If your printer is not operating properly and you cannot solve the problem using the troubleshooting information in your printer documentation contact customer support services for assistance Customer support will be able to help you much more quickly if you give them the following information Serial number of your printer The serial number label is on the back of the printer Printer model B...

Страница 180: ...9 22 Troubleshooting ...

Страница 181: ...Options and Consumable Products 10 1 Chapter 10 Options and Consumable Products Options 10 2 Consumable products 10 2 ...

Страница 182: ... can use the following cartridges with your printer Note The product numbers of ink cartridges may vary by location EPSON special media EPSON offers specifically designed media for ink jet printers to meet most high quality printing needs Black ink cartridge Standard Capacity T007051 Light Capacity T010051 Color ink cartridge T008051 EPSON Premium Ink Jet Plain Paper A4 S041214 EPSON 360 dpi Ink J...

Страница 183: ...nvelopes S041149 EPSON Photo Quality Glossy Film A4 S041071 EPSON Photo Quality Glossy Film A6 S041107 EPSON Ink Jet Transparencies A4 S041063 EPSON Photo Paper A4 S041140 EPSON Photo Paper 4 6 S041134 EPSON Photo Paper Cards A4 S041177 EPSON Photo Stickers 16 A6 S041144 EPSON Photo Stickers 4 A6 S041176 EPSON Panoramic Photo Paper 210 594 mm S041145 EPSON Iron On Cool Peel Transfer Paper A4 S0411...

Страница 184: ...10 4 Options and Consumable Products ...

Страница 185: ...Tips for Color Printing A 1 Appendix A Tips for Color Printing A Basics of Color A 2 Image Resolution and Image Size A 6 Guidelines for Using Color A 7 ...

Страница 186: ...mount of gray in proportion to the hue Brightness The relative lightness or darkness of the color The method for representing these properties is called the Munsell renotation color system The hue circle and the Munsell renotation color system are useful to understand the properties of color See also the Color Guide Synchronizing monitor colors and printer colors Yourprinterproduces imagesbyprinti...

Страница 187: ... and blue B Since the printer and monitor produce color images differently and the available range of color produced by the monitor and printer are different the image on the screen does not exactly match your printed output all of the time If you want to adjust or calibrate the printed color to more closely match the on screen color you may have to experiment with the printer driver settings Addi...

Страница 188: ...can be displayed Note When printing a scanned image you may find it more difficult to match colors Because scanners create the original image data using CMYK the data format of your image will be changed twice monitor colors printer colors printer monitor ...

Страница 189: ...or diffusion are the most commonly used halftoning methods Dithering Dithering uniformly aligns individual dots of different colored inks to create the appearance of natural colors This method is suitable for printing documents that contain large areas of solid color such as bar charts and graphs Error diffusion Error diffusion blends individual colored dots with the colors of the surrounding dots...

Страница 190: ...the resolution the longer the wait for processing and printing a document Generally the printed image size is in inverse proportion to the image resolution as shown below The larger the image size the lower the image resolution Conversely the smaller the image size the higher the image resolution Note Some applications have a function that can correct this relationship Print Print 300 pixel 300 pi...

Страница 191: ...d with word processing software To avoid print quality and color tone problems change the size and the resolution of the image in your graphics application before pasting it into your document Guidelines for Using Color To help you use color to maximize your document s impact on its readers determine the who what when where why and how of color printing 400 pixel 100 pixel 300 dpi 75 dpi Print Pri...

Страница 192: ...an enhance any document you need to decide when color helps expand the reader s understanding of your message and when it distracts the reader Sometimes a serious business message is best delivered without additional colors Remember that white and black are colors too For example A job offer letter to a prospective employee works best in black and white while a list of safety rules benefits from a...

Страница 193: ...and graphics to create appeal and capture attention color provides an additional visual interpretation of a document that influences the reader For example An overhead presentation of sales results by territory is far more interesting and memorable if you show the figures with colored charts and graphs Know HOW to select colors Determine a rule for using color throughout the document Follow the ru...

Страница 194: ...he hue circle to make your document unified Modify saturation or brightness to add interest or Use contrasting hues to make your work more eye catching Do not use complementary colors in documents Note See the Color Guide for details on the hue circle ...

Страница 195: ...er Specifications B Printing B 2 Paper B 2 Paper specifications B 3 Printable area B 5 Ink Cartridges B 6 Mechanical B 9 Electrical B 10 Environmental B 10 Safety Approvals B 11 System Requirements B 11 For PCs B 11 For Macintosh computers B 12 ...

Страница 196: ... type of paper Always test samples of paper stock before purchasing large quantities or printing large jobs Printing method On demand ink jet Nozzle configuration Monochrome black 48 nozzles Color cyan magenta yellow light cyan light magenta 240 nozzles 48 each color 5 Resolution Maximum 1440 dpi x 720 dpi Print direction Bidirectional with logic seeking Control code ESC P Raster EPSON Remote Inpu...

Страница 197: ...s for plain bond paper 0 08 mm to 0 11 mm 0 003 to 0 004 inch Weight for plain bond paper 64 g m 17 lb to 90 g m 24 lb Size No 10 104 8 mm 241 mm DL 110 mm 220 mm C6 114 mm 162 mm 132 mm 220 mm Paper types Plain bond paper air mail Thickness 0 16 mm to 0 52 mm 0 006 to 0 02 inch Weight 45 g m 12 lb to 75 g m 20 lb Size A6 105 mm 148 mm 5 8 127 mm 203 mm 8 10 203 mm 254 mm Paper types Special paper...

Страница 198: ...pers distributed by EPSON Size A4 210 mm 297 mm Paper types Special paper distributed by EPSON Size A4 210 mm 297 mm Letter 216 mm 279 mm Paper types Special papers distributed by EPSON Size A4 210 mm 297 mm Letter 216 mm 279 mm 100 mm 150 mm 200 mm 300 mm 89 mm 7 M 100 mm 8 M 210 mm 10 M Paper types Special papers distributed by EPSON Size A4 210 mm 297 mm Letter 216 mm 279 mm 100 mm 8M Paper typ...

Страница 199: ...ems switch to a higher grade of paper Do not load curled or folded paper Use paper under normal conditions Temperature 15 to 25 C 59 to 77 F Humidity 40 to 60 RH Printable area Single sheets including panoramic size and index cards Envelopes Size A6 105 mm 148 mm with 4 or 16 frames Paper types Special paper distributed by EPSON A B L B R C A B L B R C ...

Страница 200: ...The minimum top margin is 3 0 mm 0 12 When loading multiple sheets of EPSON Photo Quality Glossy Film the minimum top margin is 30 0 mm 1 2 B L The minimum left margin is 3 0 mm 0 12 B R The minimum right margin is 3 0 mm 0 12 C The minimum bottom margin is 14 0 mm 0 55 You can extend the minimum bottom margin to 3 mm by selecting Maximum as the Printable Area setting on the printer driver s Paper...

Страница 201: ... capacity 540 pages A4 text at 360 dpi Standard Capacity T007 270 pages A4 text at 360 dpi Light Capacity T010 Cartridge life2 years from production date within 6 months after opening package at 25 C 77 F Temperature Storage 20 to 40 C 4 to 104 F 1 month at 40 C 104 F Transit 30 to 60 C 22 to 140 F 1 month at 40 C 104 F 120 hours at 60 C 140 F Freezing 16 C 3 2 F Dimensions 20 1 mm W 60 0 mm D 38 ...

Страница 202: ...EPSON s warranties Do not use an ink cartridge if the date on the package has expired Do not refill the ink cartridge The printer calculates the amount of ink remaining using an IC chip on the ink cartridge so even if the cartridge is refilled the IC chip will report that it is empty Color Cyan Magenta Yellow Light cyan and Light magenta Print capacity 220 pages A4 360 dpi 5 duty each color Cartri...

Страница 203: ... entry Sheet feeder capacity About 100 sheets at 64 g m 17 lb paper Dimensions Storage Width 483 mm 19 0 inches Depth 290 mm 11 4 inches Height 185 mm 7 3 inches Printing Width 483 mm 19 0 inches Depth 613 mm 24 1 inches Height 302 mm 11 9 inches Weight 6 4 kg 14 1 lb without the ink cartridges ...

Страница 204: ...o 132V 198 to 264V Rated frequency range 50 to 60 Hz Input frequency range 49 5 to 60 5 Hz Rated current 0 4A 0 3A Power consumption Approx 14W ISO10561 Letter Pattern Approx 4 5W in standby mode Approx 15W Approx 4 5W in standby mode Temperature Operation 10 to 35 C 50 to 95 F Storage 20 to 60 C 4 to 140 F 1 month at 40 C 104 F Transit 20 to 60 C 4 to 140 F 120 hours at 60 C 140 F Humidity Operat...

Страница 205: ... following system requirements U S model UL 1950 CSA C22 2 No 950 European model Directive 73 23 EEC EN60950 U S model FCC part 15 subpart B class B European model Directive 89 336 EEC EN 55022 CISPR Pub 22 class B EN 50082 1 IEC 801 2 IEC 801 3 IEC 801 4 EN 61000 3 2 EN 61000 3 3 Australian model AS NZS 3548 class B Minimum System Requirements Recommended System i486 66 MHz Pentium or higher proc...

Страница 206: ...rgest Unused Block 1 024K 1 MB The memory requirements above are for printing on Letter size paper These requirements may vary depending on the size of the paper the type of application you are using and the complexity of the document you want to print In addition to these system and memory requirements you need 12 MB of free hard disk space to install your printer software To print you also need ...

Страница 207: ...lightness or darkness of an image buffer The portion of the printer s memory used to store data before printing it byte A unit of information consisting of eight bits characters per inch cpi A measure of the size of text characters sometimes referred to as pitch CMYK Cyan blue green magenta yellow and black These colored inks are used to create the subtractive system array of printed colors color ...

Страница 208: ...e your printer driver accepts print data from your word processor application and sends instructions to the printer on how to print this data economy printing Printing in which images are printed with fewer dots to save ink error diffusion Error diffusion blends individual colored dots with the colors of the surrounding dots to create the appearance of natural colors By blending colored dots the p...

Страница 209: ...of conditions This happens every time you turn on the printer or reset the printer ink cartridge Contains the ink your printer uses when printing ink jet A method of printing in which each letter or symbol is formed by precisely spraying ink onto paper interface The connection between the computer and the printer A parallel interface transmits data one character or code at a time A serial interfac...

Страница 210: ... area The area of a page on which the printer can print It is smaller than the physical size of the page due to margins printer driver A software program that sends commands for using the features of a particular printer Often shortened to driver print queue If your printer is connected to a network print jobs that are sent to the printer while it is busy are stored in a waiting line or print queu...

Страница 211: ...lso spool sRGB The color management method used to maintain color consistency between devices which adhere to the sRGB standard status monitor The software program that allows you to check the printer s status subtractive colors Colors produced by pigments that absorb some colors of light and reflect others See also CMYK USB interface Universal Serial Bus interface Enables the user to connect up t...

Страница 212: ... 6 Glossary ...

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