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B-2
Contacting Customer Support
Overview
If your EPSON product is not operating properly and you cannot
solve the problem using the troubleshooting information in your
product documentation, contact customer support services for
assistance.
Customer support will be able to help you much more quickly if
you give them the following information.
❏
Product serial number
(The serial number label is usually on the back of the product.)
❏
Product model
❏
Product software version
(Click
About
,
Version Info
, or similar button in the product
software.)
❏
Brand and model of your computer
❏
Your computer operating system name and version
❏
Names and versions of the software applications you
normally use with your product
Содержание Series Perfection 1240U Series
Страница 2: ... 2 ...
Страница 8: ... 8 ...
Страница 30: ...1 20 Using the Buttons ...
Страница 50: ...2 20 Scanning Basics High Contrast Increases the contrast of dull images Open Shadow ...
Страница 60: ...2 30 Scanning Basics ...
Страница 94: ...3 34 Understanding EPSON TWAIN Features ...
Страница 102: ...4 8 Calibrating Your System ...
Страница 138: ...6 22 Maintenance and Troubleshooting EPSON Perfection 1240 appearing under Other devices with a question mark ...
Страница 146: ...6 30 Maintenance and Troubleshooting ...
Страница 160: ...A 14 Technical Specifications ...
Страница 161: ...Contacting Customer Support B 1 Appendix B Contacting Customer Support Overview B 2 ...