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Message Contents

What To Do

See your documentation to perform
maintenance.

Dust or other materials may stick to the white calibration tile on the inside of the
sensor cover. Clean the tile.

U

“Cleaning the White Calibration Tile” on page 36

If the same message is displayed after cleaning, contact your dealer or Epson's
repair center.

Measurement failed. Measure again.

Measure again. See the following if you are performing color measurement in
Comparison (Scan) mode.

U

“Color Measurement Fails in Comparison (Scan) Mode” on page 42

Problems with the Spectrophotometer

The Device Does not Turn on

❏

Press the power button a little longer.

❏

If the device does not turn on when running on battery power, the battery may be too low. Try connecting a USB
cable to power the device, or charge the battery and then turn it on.

❏

The spectrophotometer cannot be used on battery power in environments that are too cold or too hot. Use the
device within the recommended operating temperature range.

❏

Press the reset button to reset the device.

The Device Does not Turn off

❏

Press the power button a little longer.

❏

Press the reset button to reset the device.

The Device Turns off During Use

❏

When no operations are performed for an extended period, the device turns off to save power. Turn the device
back on.

❏

Check the remaining battery power. When the power is running low, connect a USB cable to supply power or
charge the battery.

❏

Use the device within the recommended operating temperature range. The spectrophotometer may turn off in
environments that are too cold or too hot.

Cannot Charge the Battery

❏

The battery cannot be charged using a USB hub. Connect the device directly without using a USB hub.

❏

Use the device within the recommended operating temperature range.

SD-10 User's Guide

Problem Solver

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Содержание SD-10

Страница 1: ...User s Guide CMP0333 02 EN ...

Страница 2: ...your needs or requirement Seiko Epson Corporation and its affiliates shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference tha...

Страница 3: ...e Other product names used herein are for identification purposes only and may be trademarks of their respective owners Epson disclaims any and all rights in those marks SD 10 User s Guide Copyrights and Trademarks 3 ...

Страница 4: ...nu 18 Spot Mode Comparison Spot Mode Comparison Scan Mode Preparing for a Color Measurement Scan 27 Color Measurement Scan 28 Maintenance Cleaning the Exterior 35 Cleaning the Sensor 35 Cleaning the White Calibration Tile 36 Carrying the Spectrophotometer 38 Updating the Firmware 39 Problem Solver When a Message is Displayed 40 Problems with the Spectrophotometer 41 The Device Does not Turn on 41 ...

Страница 5: ... Support Web Site 51 Contacting Epson Support 51 Before Contacting Epson 51 Help for Users in North America 51 Help for Users in Latin America 52 Help for Users in Europe 53 Help for Users in Taiwan 53 Help for Users in Australia New Zealand 53 Help for Users in Singapore 53 Help for Users in Thailand 54 Help for Users in Vietnam 54 Help for Users in Indonesia 54 Help for Users in Hong Kong 55 Hel...

Страница 6: ...his product U Indicates related reference content Descriptions Used in this Manual Illustrations of the spectrophotometer used in this manual are examples only Although there may be slight differences depending on the model the method of operation is basically the same unless stated Screenshots of the LCD screen are subject to change without notice The contents may vary depending on the situation ...

Страница 7: ... reference is in blue text click the blue text to open the relevant page To return to the original page do the following For Windows While pressing the Alt key press the key For Mac While pressing the command key press the key E You can input and search for keywords such as the names of items you want to confirm For Windows Right click on a page in the PDF manual and select Find in the menu that i...

Страница 8: ...ect Marquee Zoom in the menu that is displayed The pointer changes to a magnifying glass and you can use it to specify the range of the place you want to enlarge For Mac Click View menu Zoom Marquee Zoom in this order to change the pointer to a magnifying glass Use the pointer as a magnifying glass to specify the range of the place you want to enlarge G Opens the previous page or next page SD 10 U...

Страница 9: ...product s guides Doing so may result in injury electric shock or fire Never disassemble modify or attempt to repair the product or product option by yourself except as specifically explained in the product s guides Do not insert objects into any opening as they may touch dangerous voltage points or short out parts Beware of electrical shock hazards Unplug the product and the USB cable and refer se...

Страница 10: ...use or charge the product in a location subject to hightemperatures over 40 C 104 F such as near afire or in direct sunlight Also do not leave the product in a location where the temperature rises above 60 C 140 F Otherwise the plastic separator could melt and the individual cells could short circuit As a result the battery could become hot emit smoke rupture or catch fire Do not use the product i...

Страница 11: ...s surface chips or cracks and do not touch or attempt to remove the broken pieces Disposing of European Spectrophotometer Models There is a battery in the spectrophotometer The crossed out wheeled bin label that can be found on your product indicates that this product and incorporated batteries should not be disposed of via the normal household waste stream To prevent possible harm to the environm...

Страница 12: ...olor indicates the status of the spectrophotometer U Understanding the Status of Color Measurement from the Light and Buzzer on page 13 C Navigation button Pressthese buttons to switch the screendisplay or selectanitem The functions of the navigation buttons depend on the rotation of the screen D Power button Turns the power on and off SD 10 User s Guide Basic Information Regarding the Spectrophot...

Страница 13: ...y dust or other materials U Cleaning the Sensor on page 35 L Sensor Place this surface at the center of the item to be measured Understanding the Status of Color Measurement from the Light and Buzzer Also check the messages displayed on the screen Light Status Buzzer Sound Status Color Lighting Status White On Charging While the device is off Flashing Charginghasbeenpausedbecausethetemperatureofth...

Страница 14: ...ing colors between groups and the average value of the color difference for the corresponding colors are within an acceptable range U Comparison Spot Mode on page 23 Comparison Scan You only need to perform a single color measurement operation to measure and compare the colors for two groups of items You can register the group of colors reference data you wantto comparetothedeviceinadvance andthen...

Страница 15: ...Spot Mode Comparison Scan Mode The data group selection screen is displayed Use the navigation button to select the data group to be used as the comparison source reference and then press the enter button to confirm When the menu screen appears press the enter button to open the color measurement screen Comparison Spot mode Comparison Scan mode U Comparison Spot Mode on page 23 U Comparison Scan M...

Страница 16: ... not be stored in the device U Editing History Data on page 16 Displays the data group to be used as the comparison source reference that is registered to the device This allows you to check detailed data for individual data groups Displays the settings menu You can display information for this device and set various items U Details of the Menu on page 18 Editing History Data Onthehistoryscreen yo...

Страница 17: ...een select the data from the list of color measurement data in that group and then select on the detailed data screen You can also select to delete it Return to the color measurement data list screen make sure that is displayed for the data you want to keep select Proceed and then press the enter button Youcandeletedatathathasnotbeen registered toyourfavoritesbyreturningtothehistoryscreenandselect...

Страница 18: ...e the Independent Communications Authority of South Africa ICASA approval number the serial number the firmware version and the battery status Measurement Settings Measurement Mode Allows you to select from Spot Comparison Spot or Comparison Scan mode Illuminant 1 Allows you to select the type of illuminant for observation M Factor 1 Allows you to select the UV lighting conditions Observer 1 Allow...

Страница 19: ...ct how long to wait before turning off the device Language Allows you to select the on screen language Device Attitude Allows you to select the screen display direction Initialize Settings Resets the device 1 This setting is only available in Spot mode 2 You can adjust the time before power management is applied Any increase will affect the product s energy efficiency Please consider the environme...

Страница 20: ...urement so you can compare two colors A Turn on the device B Follow the on screen instructions when the calibration instructions are displayed When calibration is complete the color measurement screen is displayed C Open the sensor cover on the base D Place the sensor on the item you want to measure SD 10 User s Guide Spot Mode 20 ...

Страница 21: ...with the center of the item being measured E Press the enter button F The color measurement results are displayed A Displays the time the color measurement was performed the connection status and the battery level B Displays the color measurement results as L a b values SD 10 User s Guide Spot Mode 21 ...

Страница 22: ...o Whenever the number of color measurement data entries exceeds 100 the oldest data is automatically deleted When you select Auto Auto Delete Data is set to On in the Settings menu and automatic data deletion is enabled until you change the setting When you select Manual The history screen is displayed Add the data you want to save to your favorites select Edit and then select Delete by Date or De...

Страница 23: ...ch group A Register the group for the comparison source color reference data and the value for the Passing Value to the device from the Epson Spectrometer smartphone app or an app that is compatible with the device For details see the help or documentation for the app B Prepare a series of color measurement items you want to compare C Turn on the device D Follow the on screen instructions when the...

Страница 24: ... H Place the sensor on the item you want to measure Note Use the alignment marks on the sides of the sensor as guides when you want to align the device with the center of the item being measured SD 10 User s Guide Comparison Spot Mode 24 ...

Страница 25: ...lue B The color being measured is displayed around the edges C The color inside the square changes to the color to be measured and compared next If the color measurement result is or the source data automatically moves to the next color in the sequence Place the device on the next item to be measured and then press the enter button If you want to measure a color again use the navigation button to ...

Страница 26: ...ally delete unnecessary data from the history data When the following screen is displayed select Auto or Manual When you select Auto Whenever the number of color measurement data entries exceeds 500 500 colors the oldest data is automatically deleted WhenyouselectAuto AutoDeleteDataissettoOnintheSettingsmenu andautomaticdatadeletionisenabled until you change the setting When you select Manual The ...

Страница 27: ...rd sd 10 inf playlist Preparing for a Color Measurement Scan A Register the group for the comparison source color reference data and the value for the Passing Value to the device from the Epson Spectrometer smartphone app or an app that is compatible with the device For details see the help or documentation for the app B Prepare a color measurement patch pattern you want to compare To use this mod...

Страница 28: ...B 30 2 mm 1 18 0 08 inches C 5 mm 0 20 inches D 30 mm 1 18 inches E 400 mm 15 7 inches or less Color Measurement Scan A Turn on the device B Follow the on screen instructions when the calibration instructions are displayed C On the data group selection screen use the navigation button to select the data group to be used as the comparison source and then press the enter button to confirm SD 10 User...

Страница 29: ...electthecolormeasurementicontodisplaythecolor measurement screen E Open the sensor cover on the base F Place the color measurement patch pattern on a flat surface and place a ruler on it to stop it from moving SD 10 User s Guide Comparison Scan Mode 29 ...

Страница 30: ...op of the first row Note Use the alignment marks on the sides of the sensor as guides when you want to align the device with the center of the item being measured H Press and release the enter button SD 10 User s Guide Comparison Scan Mode 30 ...

Страница 31: ...reare10patchesinonerow trytotakeapproximately8secondstomeasureonerow of colors When the device reaches the border at the other end color measurement for the first row ends automatically Note You can also press the enter button to finish measuring a row without waiting for it to end automatically SD 10 User s Guide Comparison Scan Mode 31 ...

Страница 32: ...plain paper Place these sheets of paper so that they are parallel to each other on either side of the line to be measured with a gap between them of approximately 2 cm 0 8 inches Make sure that the patch pattern to be measured is in the center of the gap between the paper A 2 cm 0 8 inches Using the ruler as a guide measure the color by moving the center of the sensor so that it does not deviate f...

Страница 33: ... the start of the next row and repeat from step 6 to measure all of the rows L When color measurement for the final row is complete press the enter button to check the results If the average color difference for corresponding colors between the groups is greater than the Passing Value is displayednext totheaverage color differenceat the topofthe screen Ifthe colordifference isless thanthe Passing ...

Страница 34: ...he selection screen for the group of colors reference data is displayed Select the group for which you want to delete the historical data and the color measurement history for that group is displayed Select Edit and then select Delete the Data Delete All or Favorite When you register data you want to keep to your Favorite the data is not deleted even if you select DeleteAll See the following for d...

Страница 35: ...ce is off Disconnect the USB cable if it is connected B Wipe off anydirton the exteriorwitha dry clothoracloth thathasbeen soakedin waterand thoroughly wrung out Cleaning the Sensor Repeated color measurements may cause dust or other materials to enter the sensor area which could cause a decline in color measurement accuracy and operations Check the sensor area periodically If you see dust or othe...

Страница 36: ...he device is used in a variety of environments dust or other materials may stick to the white calibration tile on the inside of the sensor cover which could cause a decline in color measurement accuracy and operations When a message prompting you to clean the calibration tile is displayed follow the steps below to clean the calibration tile on the inside of the sensor cover SD 10 User s Guide Main...

Страница 37: ... device Never disassemble the device in any way other than the following procedure Note Afterperformingcolormeasurement makesureyouclosethesensorcoveronthebaseofthedevicetopreventdustandsoon from entering the sensor A Confirm that the device is off Disconnect the USB cable if it is connected B Open the sensor cover C Loosen the screw and then remove the plastic part Use a precision screwdriver tha...

Страница 38: ... dust that is stuck to the white tile for calibration inside the sensor cover F In reverse order close the sensor cover and then screw in the plastic part you removed Carrying the Spectrophotometer When carrying the spectrophotometer or transporting it to move it or repair it follow the steps below to pack it up SD 10 User s Guide Maintenance 38 ...

Страница 39: ...vice is off B Confirm that the sensor cover on the base is closed C Disconnect the USB cable if it is connected D Placethedeviceinthecarryingcasesuppliedandcarryit Whentransportingtheproducttomoveitorrepairit make sure it is packed in the carrying case and placed in the original packaging or a sturdy box Updating the Firmware Updating the firmware can solve problems that have occurred and improve ...

Страница 40: ...orner of the screen provide that code number when you contact Epson Cannot charge battery Internal temp is too high The inside of the device is hot Leave it in a room temperature environment with the power off for a while and wait for the temperature to drop Cannot charge battery Internal temp is too low The inside of the device is cold Leave it in a room temperature environment with the power off...

Страница 41: ...and then turn it on The spectrophotometer cannot be used on battery power in environments that are too cold or too hot Use the device within the recommended operating temperature range Press the reset button to reset the device The Device Does not Turn off Press the power button a little longer Press the reset button to reset the device The Device Turns off During Use When no operations are perfor...

Страница 42: ... 10 inches in length in the direction of color measurement and 15 mm 0 59 inches in width 30 mm 1 18 inches is recommended If the patch to be measured is a light color with an L value of 70 or more place a 5 mm 0 20 inches black border in front of it If the patch to be measured is a dark color with an L value of less than 70 place a 5 mm 0 20 inches white border in front of it Add a white margin o...

Страница 43: ...ibration tile on the inside of the sensor cover Clean the tile U Cleaning the White Calibration Tile on page 36 If the problem continues after cleaning contact your dealer or Epson s repair center Color Measurement Results Vary even When the Same Sample is Measured Measuring material with an uneven surface or with patterns on the surface may cause significantly different results In this situation ...

Страница 44: ...t Measurement conditions M0 Including UV light component ISO 13655 2017 measurement condition M0 M1e Including UV light component measurement conditions equivalent toISO 13655 2017 measurement conditionM1 Measurement conditions held with a radiant power at all wavelengths from 400 to 700 nm and power ratios in the 300 to 400 nm and 400 to 500 nm regions similar to D50 M2 Without UV ISO 13655 2017 ...

Страница 45: ... a measuring instrument traceable to the national measurement standards Ambient temperature 23 C 73 4 F humidity 50 Interface 1 USB 2 0 Full speed USB USB Type C connector Bluetooth Low Energy Bluetooth Class 2 1 Simultaneous use simultaneous access of USB and Bluetooth connections is not supported cImportant Use the device at an altitude of 2 000 m 6 562 ft or less External Dimensions Specificati...

Страница 46: ...o 95 F In storage Before unpacking 20 to 60 C 4 to 140 F 1 After unpacking 20 to 40 C 4 to 104 F 2 Battery charging 10 to 35 C 50 to 95 F Humidity In use 5 to 85 without condensation In storage 5 to 85 without condensation Pollution Degree PD 2 IP Protection Class IPX0 1 Can be stored for one month at 40 C 104 F or for 120 hours at 60 C 140 F 2 Can be stored for one month at 40 C 104 F Supported O...

Страница 47: ... iOS iOS 12 0 or later SD 10 User s Guide Specifications 47 ...

Страница 48: ... device pursuant to part 15 of theFCCRules Theselimitsaredesignedtoprovidereasonableprotectionagainstharmful interferenceinaresidential installation Thisequipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur...

Страница 49: ...B Power Adapter Type A1385 For Users in Mexico La operación de este equipo está sujeta a las siguientes dos condiciones 1 es posible que este equipo o dispositivo no cause interferencia perjudicial y 2 este equipo o dispositivo debe aceptar cualquier interferencia incluyendo la que pueda causar su operación no deseada Este equipo contiene el módulo inalámbrico siguiente Modelo Módulo RN4678 For Us...

Страница 50: ... пристрій від 2 4 до 2 4835 ГГц б змаксимальноюрадіочастнотноюпотужністю переданоювдіапазоні частот уякомупрацюєпристрій 20 дБм потужність ЕІВП СПРОЩЕНА ДЕКЛАРАЦІЯ про відповідність Спрощена декларація про відповідність зазначена в пункті 29 Технічного регламенту радіообладнання повинна бути представлена таким чином справжнім СЕЙКО ЕПСОН КОРПОРЕЙШН заявляє що Спектрофотометр відповідає Технічному ...

Страница 51: ...uickly if you give them the following information Product serial number Theserialnumberlabelisusuallyonthebackofthe product Product model Product software version Click About Version Info or similar button in the product software Brand and model of your computer Yourcomputeroperatingsystemnameandversion Names and versions of the software applications you normally use with your product Help for Use...

Страница 52: ...el on the product Proof of purchase such as a store receipt and date of purchase Computer configuration Description of the problem Then call Country Telephone Argentina 54 11 5167 0300 0800 288 37766 Bolivia 800 100 116 Brazil 0800 007 5000 Chile 56 2 2484 3400 Country Telephone Colombia Bogota 57 1 592 2200 Other cities 018000 915235 Costa Rica 800 377 6627 Dominican Republic 1 888 760 0068 Ecuad...

Страница 53: ...s the Epson Australia New Zealand World Wide Web pages The site provides a download area for drivers Epson contact points new product information and technical support e mail Epson Helpdesk Epson Helpdesk is provided as a final backup to make sure our clients have access to advice Operators on the Helpdesk can aid you in installing configuring and operating your Epson product Our Pre sales Helpdes...

Страница 54: ... 5545 Service Center 68 Nam Ky Khoi Nghia Street Nguyen Thai Binh Ward District 1 Ho Chi Minh City Vietnam Help for Users in Indonesia Contacts for information support and services are World Wide Web https www epson co id Information on product specifications drivers for download Frequently Asked Questions FAQ Sales Enquiries questions through e mail Epson Hotline Sales enquiries and product infor...

Страница 55: ...b https www epson com my Information on product specifications drivers for download Frequently Asked Questions FAQ Sales Enquiries questions through e mail Epson Trading M Sdn Bhd Head Office Phone 603 56288288 Fax 603 56288388 399 Epson Helpdesk Sales enquiries and product information Infoline Phone 603 56288222 Enquiries on repair services warranty product usage and technical support Techline Ph...

Страница 56: ...wnload Frequently Asked Questions FAQ and E mail Enquiries are available Toll Free No 1800 1069 EPSON 37766 Our Hotline team can help you with the following over the phone Sales enquiries and product information Product usage questions or problems Enquiries on repair service and warranty SD 10 User s Guide Where To Get Help 56 ...

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