Paper does not collect in the paper
basket or is creased or folded when
the paper basket is used.
o
Does the print job require a lot of ink, or is the
humidity of the workplace high?
Depending on the job and the work environment,
paper may not collect in the paper basket. Take the
following measures as appropriate.
❏
Paper does not collect in the paper basket: Use
your hands to lightly press the paper into the
paper basket as it is ejected from the printer.
❏
The paper folds after it has been cut
automatically: Select manual cutting and take
the paper in both hands after it is cut.
❏
The paper creases and does not collect well in the
paper basket: Resume printing after closing the
paper basket. Before the paper ejected from the
printer touches the floor, take it in both hands
close to the paper eject guides and continue to
lightly support it until printing is complete.
Roll paper jam
To remove jammed paper, follow the steps below:
A
Open the roll paper cover, and then cut the paper
above the paper insertion slot using a
commercially available cutter.
B
Rewind the roll paper.
C
Open the front cover.
c
Important:
Do not touch the cables around the print head.
Failure to observe this precaution could
damage the printer.
D
Using your hand, slowly move the print head to
the side that is not jammed with paper.
c
Important:
Other than when you are removing paper
jams, do not touch the print head. If you touch
the print head with your hand, static
electricity may cause a malfunction.
E
Remove the jammed paper.
Do not touch the rollers, ink absorbing areas, or
ink tubes.
F
Close the front cover.
G
Turn the printer off and then back on.
H
Reload the paper and resume printing.
U
“Loading Roll Paper” on page 22
SC-P9500 Series/SC-P7500 Series User's Guide
Problem Solver
148
