Scan Quality Problems
The Edges of Your Original Are Not Scanned
You See Only a Few Dots in Your Scanned Image
A Line or Line of Dots Always Appears in Your Scanned Images
Straight Lines in Your Image Come Out Crooked
Colors Are Patchy or Distorted at the Edges of Your Image
Your Scanned Image Is Too Dark
An Image on the Back of Your Original Appears in Your Scanned Image
Ripple Patterns Appear in Your Scanned Image
Characters Are Not Recognized Well When Converted into Editable Text (OCR)
Scanned Colors Differ From the Original Colors
Striped Rings Appear in Your Scanned Image of Film or Slides Images
Images are Rotated Incorrectly
The Edges of Your Original Are Not Scanned
If you are scanning in Full Auto Mode, or using thumbnail preview in Home Mode or Professional Mode, move the
document about 0.2 inch (5.1 mm) away from the top or bottom edges or 0.21 inch (5.3 mm) away from the
side edges of the document table to avoid cropping.
If you are scanning using normal preview in Office Mode, Home Mode, or Professional Mode, move the document
about 0.08 inch (2.1 mm) away from the top or bottom edges or 0.1 inch (2.3 mm) away from the side edges of
the document table to avoid cropping.
You See Only a Few Dots in Your Scanned Image
Make sure the document or photo is placed facedown on the document table. See
for details.
When scanning with the
Black&White
setting in Office Mode or Home Mode, or the
Black & White
setting in
Professional Mode, change the
Threshold
setting. See
Adjusting the Color and Other Image Settings
for