• If you are scanning from a Mac, make sure no other Epson scanner drivers are installed. If other
drivers are installed, uninstall them, then reinstall this scanner's software.
Parent topic:
Related tasks
Uninstalling Scanner Software - Windows
Uninstalling Scanner Software - Mac OS X
Cannot Start Epson Scan
If you cannot start Epson Scan, try these solutions:
• Make sure your scanner is turned on and any interface cables are securely connected at both ends.
• Make sure Epson Scan is selected in your scanning program.
• Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so,
wake your system and restart Epson Scan.
• If you connected the scanner using a USB cable, make sure it is connected directly to your computer
or through only one USB hub.
• Check the connection setting and test the connection using Epson Scan Settings:
Windows 8
: Navigate to the
Start
screen and select
EPSON Scan Settings
. Click the
Test
button.
Windows (other versions)
: Click
or
Start
>
All Programs
or
Programs
>
EPSON
>
EPSON
Scan
>
EPSON Scan Settings
. Click the
Test
button.
Mac OS X
: Open the
Applications
folder, click
Epson Software
, and click
EPSON Scan Settings
.
Click the
Test
button.
• Make sure you do not have multiple versions of Epson Scan installed. If you do, uninstall both versions
and install one version.
• If you upgraded your operating system but did not reinstall Epson Scan, try reinstalling it.
• If you cannot start Epson Scan in Full Auto Mode, your original may have a very dark or bright
background, or be very large. Try scanning in another Epson Scan mode instead.
Parent topic:
Related tasks
Uninstalling Scanner Software - Windows
Uninstalling Scanner Software - Mac OS X
100
Содержание Perfection V550 Photo
Страница 1: ...Perfection V550 Photo User s Guide ...
Страница 2: ......
Страница 9: ...1 Document mat 2 Scanner glass 3 Carriage beneath scanner glass 9 ...
Страница 10: ...1 The power button 2 DC inlet 3 Transportation lock 4 USB port 10 ...
Страница 11: ...1 Transparency unit window behind document mat Parent topic Scanner Parts Locations 11 ...
Страница 12: ...Scanner Buttons and Lights Buttons 1 PDF 2 email 3 copy 4 start Lights 5 Ready 6 Error 12 ...
Страница 18: ...2 Slide the document mat out from inside the scanner cover 18 ...
Страница 37: ...37 ...
Страница 51: ...51 ...