Troubleshooting
If you see a blank screen or the
No signal
message after turning on your
video device or computer, check the following:
•
Make sure the
power light on the projector is blue and not flashing.
•
Press the
button on the projector or one of the Source buttons on
the remote control to switch to the correct image source, if necessary.
•
On some Windows
®
laptops, you may need to hold down the
Fn
key and
press
F7
or the function key that lets you display on an external monitor.
It may be labeled
CRT/LCD
or have an icon such as
.
On Windows 7 or later, hold down the Windows key and press
P
at the
same time, then click
Duplicate
.
•
If you’re using a Mac laptop, open
System Preferences
and select
Displays
. Click the
Arrangement
tab and select the
Mirror Displays
checkbox.
If 3D images aren’t displaying properly, check the following:
•
Press the
Menu
button, then select
Signal
>
3D Setup
>
3D Display
and make sure that the
3D
option is selected.
•
Make sure that you are within the 3D viewing range. See “Choose a
location” on the front of this sheet or the online User’s Guide for more
information.
•
Check that your 3D glasses have not entered standby mode. Slide the
power switch on the 3D glasses to the
Off
position, then back to the
On
position.
•
Check that your video device and media are both 3D-compatible. Refer
to the documentation that came with your video device for more
information.
•
Make sure you are not using a 4K source. The 2D-to-3D Conversion
feature is not compatible with a 4K signal.
Where to get help
Manuals
For more information about using the projector, you can view or download
the online manuals from the Epson website, as described below.
Telephone support services
To use the Epson PrivateLine
®
Support service, call (800) 637-7661. This service
is available for the duration of your warranty period. You may also speak with
a support specialist by calling (562) 276-4394 (U.S.) or (905) 709-3839 (Canada).
Support hours are 6
am
to 8
pm
, Pacific Time, Monday through Friday, and
7
am
to 4
pm
, Pacific Time, Saturday. Days and hours of support are subject
to change without notice. Toll or long distance charges may apply.
Internet support
Visit
www.epson.com/support/hc4010
(U.S.) or
www.epson.ca/support/hc4010
(Canada) for solutions to common problems.
You can download utilities and documentation, get FAQs and troubleshooting
advice, or e-mail Epson.
Registration
Register today to get product updates and exclusive offers. You can register
online at
www.epson.com/webreg
.
Optional accessories
For a list of optional accessories, see the online User’s Guide.
You can purchase RF 3D glasses (part number V12H548006) or other
accessories from an Epson authorized reseller. To find the nearest reseller, call
800-GO-EPSON (800-463-7766). Or you can purchase online at
www.epsonstore.com
(U.S. sales) or
www.epsonstore.ca
(Canadian sales).
Notices
Bluetooth Safety and Specifications
Contains Bluetooth
®
module model: DBUB-E207
This document provides safety instructions and describes the specifications. Read this
document carefully before use to ensure your safety and product performance.
Data transmission is always initiated by software, which is then passed down through
the MAC, through the digital and analog baseband, and finally to the RF chip. Several
special packets are initiated by the MAC. These are the only ways the digital baseband
portion will turn on the RF transmitter, which it then turns off at the end of the packet.
Therefore, the transmitter will be on only while one of the aforementioned packets is
being transmitted. In other words, this device automatically discontinues transmission
in case of either absence of information to transmit or operational failure.
This equipment is restricted to indoor operation only.
U.S. FCC Notices
Contains FCC ID: BKMAE-E207
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired
operation.
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in
a particular installation. If this equipment does cause harmful interference to radio
or television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one of the following
measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and receiver.
•
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for help.
Caution: Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate this equipment. Properly shielded
and grounded cables and connectors must be used for connection to host computers
and / or peripherals in order to meet FCC emission limits.
This transmitter must not be co-located or operating in conjunction with any other
antenna or transmitter.
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment and meets the FCC radio frequency (RF) Exposure Guidelines.
This equipment should be installed and operated with minimum distance 7.9 inches
(20 cm) between the radiator and your body.
Industry Canada (IC) Notices
Contains IC: 1052D-E207
This device complies with Industry Canada license-exempt RSS standards. Operation
is subject to the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
CAN ICES-3(B) / NMB-3(B)
This equipment complies with IC RSS-102 radiation exposure limits set forth for an
uncontrolled environment and meets RSS-102 of the IC radio frequency (RF) Exposure
rules. This equipment should be installed and operated with minimum distance 20 cm
(7.9 inches) between the radiator and your body.
Declaration of Conformity
According to 47CFR, Part 2 and 15, Class B Personal Computers and Peripherals; and/or
CPU Boards and Power Supplies used with Class B Personal Computers.
We:
Epson America, Inc.
Located at:
3840 Kilroy Airport Way
MS: 3-13
Long Beach, CA 90806
Telephone:
(562) 981-3840
Declare under sole responsibility that the product identified herein, complies with
47CFR Part 2 and 15 of the FCC rules as a Class B digital device. Each product marketed,
is identical to the representative unit tested and found to be compliant with the
standards. Records maintained continue to reflect the equipment being produced
can be expected to be within the variation accepted, due to quantity production and
testing on a statistical basis as required by 47CFR 2.909. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may cause
undesired operation.
Trade Name:
Epson
Type of Product:
LCD Projector
Model:
H932A
Marketing Name: Home Cinema 4010
