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Note:

If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and

5 GHz) mode. If your router uses a single network name (SSID) for both the 2.4 GHz and 5 GHz band,
give each band its own network name (SSID) instead, such as Home Network 2.4 GHz and Home
Network 5 GHz. See your router documentation or contact your internet service provider for
instructions.

Parent topic:

Solving Network Problems

Product Does Not Appear in OS X Printer Window

If your product does not appear in the OS X printer window, try these solutions:

• Turn your product off, wait 30 seconds, then turn it back on again.

• If you are connecting the product via Wi-Fi Protected Setup (WPS) and the Wi-Fi icon on your

product's LCD screen is not lit, make sure you select one of the WPS options from the product control
panel within 2 minutes of pressing the WPS button on your router.

• If you are connecting the product wirelessly via EpsonNet Setup and the Wi-Fi icon does not appear lit

on your LCD screen, make sure your product software was installed correctly. If necessary, reinstall
your software.

Note:

If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and

5 GHz) mode. See your router documentation for instructions.

Parent topic:

Solving Network Problems

Cannot Print Over a Network

If you cannot print over a network, try these solutions:

• Make sure that your product is turned on.

• Make sure you install your product's network software as described in your product documentation.

• Print a network status sheet and verify that the network settings are correct. If the network status is

Disconnected

, check any cable connections and turn your product off and then on again.

• If you are using TCP/IP, make sure the product's IP address is set correctly for your network. If your

network does not assign IP addresses using DHCP, set the IP address manually.

• Make sure your computer and product are both using the same wireless network.

• If network printing is slow, print a network status sheet and check the signal strength. If it is poor, place

your product closer to your router or access point. Avoid placing your product near a microwave oven,
2.4 GHz cordless phone, or large metal object, such as a filing cabinet.

Содержание C11CE91301

Страница 1: ...Wireless Installation Guide for the L475 ...

Страница 2: ......

Страница 3: ... Auto Connect 10 Setting Up Your Product Using the Control Panel 19 Setting Up Your Product Using a Temporary USB Connection 27 Solving Network Problems 41 Product Cannot Connect to a Wireless Router or Access Point 41 Network Software Cannot Find Product on a Network 42 Product Does Not Appear in OS X Printer Window 43 Cannot Print Over a Network 43 Cannot Scan Over a Network 44 Notices 46 Tradem...

Страница 4: ......

Страница 5: ...e to the Wireless Installation Guide Before You Begin Make sure you filled the ink tanks and loaded paper as described on the Start Here sheet Then follow the instructions in this guide to set up the product for use on a wireless network ...

Страница 6: ...ng LCD Screen Language Control Panel Buttons and Lights 1 The power button and the power light 2 The home button 3 The arrow buttons and the OK button 4 The stop button 5 The start button Parent topic Using the Control Panel Adjusting Control Panel Position You can adjust the position of the control panel to make it easier to use To raise the control panel lift it up from the bottom ...

Страница 7: ...lease bar or you may damage your product Parent topic Using the Control Panel Changing LCD Screen Language You can change the language used on the LCD screen 1 Press the home button if necessary 2 Press the arrow buttons to select Setup and press the OK button 3 Press the arrow buttons to select Printer Setup and press the OK button You see this screen ...

Страница 8: ...Press the arrow buttons to select Language and press the OK button 5 Press the arrow buttons to select a language and press the OK button 6 Press the home button to exit Parent topic Using the Control Panel ...

Страница 9: ...ed to your computer over a wireless or wired network 1 Epson product 2 Wireless router or access point 3 Computer with a wireless interface 4 Computer 5 Internet 6 Ethernet cable used only for wired connection to the wireless router or access point Setting Up Your Product with Wi Fi Auto Connect Setting Up Your Product Using the Control Panel Setting Up Your Product Using a Temporary USB Connectio...

Страница 10: ...r product wirelessly using the control panel or a temporary USB connection instead Note If your computer does not have a CD DVD drive or you are using a Mac an Internet connection is required to obtain the product software 1 Make sure your product is turned on but NOT CONNECTED to your computer with a USB cable Note With Windows if you see a Found New Hardware screen click Cancel and disconnect th...

Страница 11: ...11 5 When you see one of these screens click Install Windows OS X ...

Страница 12: ...tes for your product Software installation may take several minutes Wait for the installation to complete 6 OS X If you see the following message click Yes or No to continue 7 When the Printer Setup screen appears click Next Windows or Start OS X to begin setting up your product on your network ...

Страница 13: ...13 8 When you see this screen select Wireless connection and click Next Windows or Continue OS X ...

Страница 14: ...14 9 When you see this screen select Set up printer for the first time and click Next Windows or Continue OS X 10 When you see this screen select Yes and click Next Windows or Continue OS X ...

Страница 15: ...15 You see a screen like this 11 Click Next to continue Note If you see a firewall alert message click Unblock or Allow to let EpsonNet Setup continue Do not select Ask Me Later Keep Blocking or Block ...

Страница 16: ... 13 Follow the on screen instructions to let the system automatically configure your product on your network Note If the software cannot automatically configure your product to the network you may be prompted to enter your network name SSID and password on a displayed screen You can also select a different Wi Fi setup method ...

Страница 17: ...this screen click Add Printer and follow the on screen instructions to add your product and the print queue to your system Then click Continue Note Be sure to select your Epson product in the Use or Print Using drop down list ...

Страница 18: ...ws or Continue OS X 16 Windows The system begins searching for the latest firmware for your product If you see this screen new firmware is available Click Next and follow the on screen instructions When you are ready click Start and wait for the firmware update to finish ...

Страница 19: ...the Control Panel To add your product to a wireless network you may need to know the name SSID and password of your wireless network If it has security enabled you also need to know the WEP key or WPA passphrase Note If your computer does not have a CD DVD drive or you are using a Mac an Internet connection is required to obtain the product software 1 Make sure your product is turned on but NOT CO...

Страница 20: ... from global latin epson com Support L475 3 Select your language and click Next Windows or click Continue and click Continue again OS X 4 Accept the software license agreement to continue with software installation 5 When you see one of these screens click Install Windows ...

Страница 21: ...u install Software Updater to receive firmware and software updates for your product Software installation may take several minutes Wait for the installation to complete 6 OS X If you see the following message click Yes or No to continue ...

Страница 22: ...n the Printer Setup screen appears click Next Windows or Start OS X to begin setting up your product on your network 8 When you see this screen select Wireless connection and click Next Windows or Continue OS X ...

Страница 23: ...23 9 When you see this screen select Set up printer for the first time and click Next Windows or Continue OS X ...

Страница 24: ...ext Windows or Continue OS X 11 When you see the Know Your Wireless Network screen click Next Windows or Continue OS X 12 Follow the on screen instructions to select your wireless network settings from your product control panel When you finish continue with the steps here ...

Страница 25: ...this screen click Add Printer and follow the on screen instructions to add your product and the print queue to your system Then click Continue Note Be sure to select your Epson product in the Use or Print Using drop down list ...

Страница 26: ...is screen print a test page and click Next Windows or Continue OS X 15 Follow the on screen instructions to complete product setup When you see this screen click Exit Windows or Close OS X to close the installation program ...

Страница 27: ...ve or you are using a Mac an Internet connection is required to obtain the product software 1 Make sure your product is turned on but NOT CONNECTED to your computer with a USB cable Note With Windows if you see a Found New Hardware screen click Cancel and disconnect the USB cable 2 Insert the product CD or download your product s software package from global latin epson com Support L475 3 Select y...

Страница 28: ...28 5 When you see one of these screens click Install Windows OS X ...

Страница 29: ...tes for your product Software installation may take several minutes Wait for the installation to complete 6 OS X If you see the following message click Yes or No to continue 7 When the Printer Setup screen appears click Next Windows or Start OS X to begin setting up your product on your network ...

Страница 30: ...30 8 When you see this screen select Wireless connection and click Next Windows or Continue OS X ...

Страница 31: ...31 9 When you see this screen select Set up printer for the first time and click Next Windows or Continue OS X ...

Страница 32: ...able connection and click Next Windows or Continue OS X 11 When you see the Know Your Wireless Network screen click Next Windows or Continue OS X 12 At the next screen make sure your product has finished charging the ink then click Next Windows or Continue OS X ...

Страница 33: ...33 13 When you see this screen connect a USB cable as shown and wait for the installer to detect your product Note If your product is not detected make sure that it is turned on ...

Страница 34: ...ing screen click Next Note If you see a firewall alert message click Unblock or Allow to let EpsonNet Setup continue Do not select Ask Me Later Keep Blocking or Block 16 If you see this screen click Yes Windows or OK OS X 17 Do one of the following Windows If you have a wireless computer or laptop go to step 20 ...

Страница 35: ... have a wireless computer or laptop and you see the following messages click OK and click Allow to let EpsonNet Setup access your password information Then continue with step 20 All other users Continue with step 18 ...

Страница 36: ...select the SSID from the displayed list and click Next Note If your WPA passphrase contains upper or lowercase letters be sure to note it correctly If you do not know your wireless network name SSID WEP key or WPA passphrase contact the person who set up your wireless network before continuing ...

Страница 37: ...ork password and click Next 20 Wait several minutes for wireless network configuration to finish and display a confirmation message When you see this prompt disconnect the USB cable and click OK Then click Finish on the Installation Complete screen ...

Страница 38: ...this screen click Add Printer and follow the on screen instructions to add your product and the print queue to your system Then click Continue Note Be sure to select your Epson product in the Use or Print Using drop down list ...

Страница 39: ...ws or Continue OS X 23 Windows The system begins searching for the latest firmware for your product If you see this screen new firmware is available Click Next and follow the on screen instructions When you are ready click Start and wait for the firmware update to finish ...

Страница 40: ...T THE FIRMWARE SEARCH PROCESS IN ANY WAY 24 Follow the on screen instructions to complete product setup When you see this screen click Exit Windows or Close OS X to close the installation program Parent topic Setting Up Your Product on a Wireless Network ...

Страница 41: ...arge metal object such as a filing cabinet Note If you are using a 5 GHz wireless router set the router to operate in dual band 2 4 GHz and 5 GHz mode If your router uses a single network name SSID for both the 2 4 GHz and 5 GHz band give each band its own network name SSID instead such as Home Network 2 4 GHz and Home Network 5 GHz See your router documentation or contact your internet service pr...

Страница 42: ...nd set the Internet metric setting to 100 for your version of the Internet Protocol Parent topic Solving Network Problems Network Software Cannot Find Product on a Network If EpsonNet Setup cannot find your product on a network try these solutions Make sure your product is turned on and connected to your network Verify connection using your product control panel Check if your network name SSID con...

Страница 43: ...roduct software was installed correctly If necessary reinstall your software Note If you are using a 5 GHz wireless router set the router to operate in dual band 2 4 GHz and 5 GHz mode See your router documentation for instructions Parent topic Solving Network Problems Cannot Print Over a Network If you cannot print over a network try these solutions Make sure that your product is turned on Make s...

Страница 44: ...t the router to operate in dual band 2 4 GHz and 5 GHz mode If your router uses a single network name SSID for both the 2 4 GHz and 5 GHz band give each band its own network name SSID instead such as Home Network 2 4 GHz and Home Network 5 GHz See your router documentation or contact your internet service provider for instructions If you are scanning a large original at a high resolution a network...

Страница 45: ...imeout Setting in the Epson Scan Settings program is long enough to complete scanning over a network You may need to disable the firewall and any anti virus software on your wireless router or access point Parent topic Solving Network Problems ...

Страница 46: ...herwise without the prior written permission of Seiko Epson Corporation The information contained herein is designed only for use with this Epson product Epson is not responsible for any use of this information as applied to other products Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages losses costs or expenses incurr...

Страница 47: ...at occurs from the use of any interface cables other than those designated as Epson approved Products by Seiko Epson Corporation This information is subject to change without notice Copyright Attribution Parent topic Notices Copyright Attribution 2016 Epson America Inc 2 16 CPD 50582 Parent topic Copyright Notice ...

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