R4C3730
Rev. C
A5 size
Sun_p_bk.TOC
8/23/99
Pass 0
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Proof Sign-off:
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Chapter 6 Using EPSON Status Monitor 2
About the EPSON Status Monitor 2 Utility . . . . . . . . . . . . . . . . . . 6-2
Installing EPSON Status Monitor 2 . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Accessing EPSON Status Monitor 2 . . . . . . . . . . . . . . . . . . . . . . . . 6-4
Checking Printer Status Information. . . . . . . . . . . . . . . . . . . . . . . . 6-4
Using the EPSON Status Monitor 2 window . . . . . . . . . . . . 6-4
Using the Printer Status window . . . . . . . . . . . . . . . . . . . . . . 6-9
Making Monitoring Preference Settings . . . . . . . . . . . . . . . . . . . . . 6-10
Turning on background monitoring . . . . . . . . . . . . . . . . . . . 6-11
Using the background monitoring icon . . . . . . . . . . . . . . . . . 6-12
Chapter 7 Troubleshooting
Using the Error Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4
Power supply problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5
Single-sheet paper loading or feeding problems . . . . . . . . . 7-6
Continuous paper loading or feeding problems . . . . . . . . . 7-8
Wrong top-of-form position . . . . . . . . . . . . . . . . . . . . . . . . . . 7-9
Wrong tear-off position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-10
Printing or printout quality problems . . . . . . . . . . . . . . . . . . 7-11
Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-16
Aligning Vertical Lines in Your Printout . . . . . . . . . . . . . . . . . . . . 7-17
Printing a Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-18
Printing a Hex Dump. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-19
Appendix A Enhancing Your Printer With Options
Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
Paper handling options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
Optional interface cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3
Using the Optional Cut-Sheet Feeders . . . . . . . . . . . . . . . . . . . . . . A-4
Installing the high-capacity or double-bin cut-sheet
feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4
Loading paper in the high-capacity cut-sheet feeder. . . . . . A-6
Selecting the paper source (bin 1 or bin 2). . . . . . . . . . . . . . . A-10