44
Problems and Solutions
Print Quality Problems
You see banding (light
lines).
■
The print head nozzles may need cleaning; see page 25
for instructions.
■
Make sure the Media Type setting matches the paper
you loaded. See page 16 for guidelines.
■
Make sure the printable side of the paper is face-up. It
is usually whiter or shinier.
■
The ink cartridges may be old or low on ink. To
replace an ink cartridge, see page 27.
■
Try using Automatic mode; see page 9.
■
Run the Print Head Alignment utility; see page 26.
Your printout is blurry or
smeared.
■
Make sure your paper isn’t damp, curled, or loaded
face-down (the printable side should be face-up). If it’s
damp or curled, reload a new stack of paper.
■
Use a support sheet with special paper or try loading
your paper one sheet at a time.
■
Make sure your paper meets the specifications listed in
your electronic
Reference Guide
.
■
Run the Print Head Alignment utility. See page 26 for
instructions.
■
Remove each sheet from the output tray as soon as it’s
finished printing.
■
In the printer software’s Advanced dialog box, turn
High Speed
off.
Your printout is grainy.
■
Try using a higher quality paper.
■
Set the Quality/Speed slider to
Quality
; see page 9 for
details.
■
Run the Print Head Alignment utility. See page 26 for
instructions.
■
You may need to increase the image resolution or print
it in a smaller size; see your software documentation.
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