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Troubleshooting
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Paper Does Not Feed Correctly
If one of the following problems has occurred, try the solutions
listed for that problem.
❏
Paper does not feed
❏
Multiple pages feed
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The paper jams
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Paper is not ejected fully or is wrinkled
❏
Paper does not feed correctly when using the double-sided
printing feature
Paper does not feed
Remove the stack of paper and make sure of the following:
❏
The paper is not curled or creased.
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The paper is not too old. See the instructions that came with
the paper for more information.
❏
The paper stack fits under the tabs inside the edge guides and
does not exceed the loading limit indicated by the arrow mark
on the left edge guide.
❏
The number of sheets in the paper stack does not exceeded
the limit specified for the media.