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Troubleshooting
EPSON Status Monitor
The EPSON Status Monitor utility provides status messages and
a graphic display showing the current status of the printer.
If a problem occurs while printing, an error message appears in
the Progress Meter window.
When the ink is out, click
How To
in the EPSON Status Monitor
or Progress Meter window and EPSON Status Monitor will lead
you step-by-step through the cartridge replacement procedure.
Running a printer operation check
If you are unable to determine the source of the problem,
performing a printer operation check can help you determine
whether the problem comes from the printer or the computer.
To print a printer operation check page, follow these steps.
1. If you use the parallel interface, make sure both the printer
and computer are turned off. If you use the USB interface,
make sure the PC is on and the printer is turned off.
2. Disconnect the cable from the printer’s interface connector.
If you use the parallel interface, unlock the wire clips on both
sides of the interface connector, remove the ground connector
if necessary, and then disconnect the cable from the printer’s
interface connector.