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Troubleshooting
4. Hold down the
b
maintenance button and press the
P
power button to turn on the printer. Then, release only the
P
power button. When the printer starts the operation check,
release the
b
maintenance button.
The printer prints an operation check page which includes the
version of your printer’s ROM, the ink counter code, and a nozzle
check pattern.
Compare the quality of the printed test page with the sample
shown below. If there are no print quality problems, the printer
itself is fine and the problem probably lies with the printer
software settings, the application settings, the interface cable (be
sure to use a shielded cable), or the computer itself.
The above sample is in black and white, but the actual check page prints
in color (CMYK).